TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

Bridging Business Models to System Implementation by Metastorm February 20, 2008 - (Free Research) This paper describes the Metastorm approach and technology for using an enterprise modeling approach in the modern application development and implementation life-cycle. (WHITE PAPER) READ ABSTRACT |

Model-Driven Development with UML 2.0, SysML and Beyond by Telelogic, An IBM Company Rhapsody enables systems engineers and software developers to achieve unparalleled productivity gains over traditional document driven approaches by enabling the user to specify systems and software design graphically, simulate and automatically validate the system as it is being built.  (SOFTWARE PRODUCT)

Telelogic Tau® Model-Driven Development Environment by Telelogic, An IBM Company Telelogic Tau® provides standards-based Model-Driven Development for complex systems and software including distributed applications and Service Oriented Architectures.  (SOFTWARE PRODUCT)

Free! UML 2.1-Based Software Design Tool for Enterprises by Telelogic, An IBM Company Telelogic Modeler is designed to remove acquisition cost barriers by a key author and supporter of UML. This free modeling product allows users to leverage the benefits of improved communication by using a standard graphical language to specify, visualize and document systems and software designs.  (SOFTWARE PRODUCT)

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT)

Telelogic System Architect for Enterprise Architecture by Telelogic, An IBM Company Telelogic System Architect enables you to build an Enterprise Architecture - a fully integrated collection of models and documents across four key architecture domains: Business, Information, Systems, and Technology.  (SOFTWARE PRODUCT)

Using UML and SDL for Next Generation Networking (NGN) by Telelogic, An IBM Company July 2008 - (Free Research) UML and SDL are the design languages for third generation systems. This whitepaper discusses using an integrated UML and SDL approach, and using a design example that utilizes Telelogic solutions for Model Driven Development (MDD). (WHITE PAPER) READ ABSTRACT |

BPMN and Business Process Management: An Introduction to the New Business Process Modeling Standard by Telelogic, An IBM Company July 2008 - (Free Research) This whitepaper introduces the new Business Process Modeling Notation standard. How BPMN is used to model business processes and Web services, and other new industry standards are also explained. (WHITE PAPER) READ ABSTRACT |

Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.  (SOFTWARE PRODUCT)

Model-driven SOA Achieve Higher Productivity Gains throughout the Design Process by Telelogic, An IBM Company July 2008 - (Free Research) This whitepaper explains the role of modeling in understanding and developing Service Orientated Architecture (SOA). It also applies the results of business planning to the analysis, implementation, development and maintenance of service applications. (WHITE PAPER) READ ABSTRACT |

Roundtrip traceability: Enhancing quality in the software development lifecycle by Telelogic, An IBM Company July 2008 - (Free Research) Roundtrip Traceability enhances quality in the software development lifecycle (SDL). This provides stakeholders and their customers with the ability to assess the impact of a change and report and monitor development to ensure continuous improvement. (WHITE PAPER) READ ABSTRACT |

When On-demand Financials Make Sense: A Viable Alternative for Growing Midsize Companies by Intacct July 2008 - (Free Research) This whitepaper discusses when on-demand financials should be implemented. Ventana Research outlines a list of steps for the prospective user to conduct their own evaluation to determine if on-demand financials would be beneficial (WHITE PAPER) READ ABSTRACT |

A Buyer’s Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct July 2008 - (Free Research) The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and leading independent Software Vendors to leverage on-demand financial applications. (WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP) by CDC Software - Vis.align (E-mail this company) Microsoft Business Solutions–AX is a customizable, scalable & global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing & e-business, & provides functionality in wholesale distribution & business services environments.  (SERVICE)

A Closer Look at SaaS Purchasing Behaviors and Attitudes by Citrix Online - GotoMyPC July 2008 - (Free Research) The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of… (WHITE PAPER) READ ABSTRACT |

Requirements Management and Traceability for Enterprises by Telelogic, An IBM Company Telelogic DOORS®, the market and technology leader in Requirements Management, increases the quality of systems engineering, business-critical IT and software development projects by improving requirements communication and collaboration.  (SOFTWARE PRODUCT)

Cameleon Commerce Suite - E-commerce and Configurator Software by Access Commerce Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management.  (ASP & SOFTWARE PRODUCT)

Essential Guide to ERP for Process Manufacturers: A Practical Guide to Successfully Addressing Your Industry-Specific Requirements by CDC Software - Ross Enterprise (E-mail this company) December 2007 - (Free Research) During the course of a typical software evaluation, it can be very difficult to identify critical ERP system shortcomings without knowing exactly what to look for. This practical guide examines critical ERP areas for process manufacturers in terms of key functional capabilities, data model characteristics, and enabling technologies. (WHITE PAPER) READ ABSTRACT |

ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct (E-mail this company) ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.  (SOFTWARE PRODUCT)

Configure One's Concept™ Product Configurator by Configure One. Configure One's Concept Product Configurator software is designed for manufacturers who produce highly configurable or routinely customized products. The product configurator software instantaneously translates customers’ unique product requests into quotations, sales drawings, bills of material, routings, and more.  (ASP & SOFTWARE PRODUCT)

TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc. (E-mail this company) CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.  (SOFTWARE PRODUCT)

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT)

Telelogic Focal Point: Product Portfolio Management Solution by Telelogic, An IBM Company Telelogic Focal Point offers the only product portfolio management solution with the unique perspective of improving product value and increasing agility from idea conception through the product lifecycle with a continual focus on customer needs.  (ASP)

Modeling Unstructured Data: An Independent Perspective by Steve Hoberman, Data Modeling Expert by Sybase Inc June 2008 - (Free Research) This white paper explains structured, semi-structured, and unstructured data, while increasing your awareness of the complex content of the requirements environment. (WHITE PAPER) READ ABSTRACT |

Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI by OnDemand Software (E-mail this company) May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage. (WHITE PAPER) READ ABSTRACT |

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