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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact December 03, 2009 - (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more.  (WHITE PAPER) READ ABSTRACT |

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

Patch Authority Ultimate Version 6 - Free 30 Day Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) With exploits for known vulnerabilities unleashed on the Internet within as little as 5 days from the release of new patches from Microsoft, it is imperative your desktops and servers be regularly updated to keep them safe from attack.  (TRIAL SOFTWARE) READ ABSTRACT |

Alcatel-Lucent Ultimate Wireless Broadband Solution by Alcatel-Lucent June 11, 2009 - (Free Research) Read about Alcatel-Lucent's Ultimate Wireless Broadband End-to-End LTE solution. This industry leading solution enables you to successfully evolve your business model and realize the revenues, reduced costs, and increased efficiency delivered by Long-Term Evolution. Learn how it can help you take full advantage of wireless IP service delivery.  (PRODUCT OVERVIEW) READ ABSTRACT |

Automation on Demand: Creating an Efficient and Cost Effective AP Solution by Esker Inc. July 10, 2009 - (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately.  (WHITE PAPER) READ ABSTRACT |

Download Citrix NetScaler VPX Express for Free! by Citrix October 25, 2009 - (Free Research) Now you can get the ultimate Web app delivery solution in a flexible, dynamic and cost effective virtual appliance with Citrix® NetScaler® VPX. Simply download the NetScaler VPX Express edition, then deploy it across your existing infrastructure - anywhere, anytime, anyhow you need it.  (DOWNLOAD)

Business Solutions: The Payment Card Industry Data Security Standard by CDW Corporation November 03, 2008 - (Free Research) This brief document provides a listing of the six primary objectives for companies to meet in order to comply with the Payment Card Industry Data Security Standard (PCI DSS).  (WHITE PAPER) READ ABSTRACT |

Investigating Single Sign-On: Finding the Best Fit for Your Business by Novell Inc. December 04, 2009 - (Free Research) Single sign-on has long been touted as the ultimate solution for a growing number of login and password-management challenges. This paper looks at the current standing of single sign-on authentication technology and explores the benefits, security concerns, costs and ROI that can come from the right kind of single sign-on solution.  (WHITE PAPER) READ ABSTRACT |

Unseen Forces: IT Manager Game by Intel Corporation September 08, 2009 - (Free Research) This game will take you through what it is like to be an IT Manager of a small company with big ambitions. Through playing this game you will test your IT Knowledge as well as have the opportunity to create the ultimate network.  (ASSESSMENT TOOL)

Beyond Payment Card Industry (PCI) Checklists: Securing Cardholder Data with Enhanced File Integrity Monitoring by Tripwire, Inc. March 18, 2009 - (Free Research) This whitepaper examines two areas of technical controls required by the PCI DSS relevant to configuration and change, which help security practitioners prevent breaches and get out from the PCI DSS checklist false sense of security.  (WHITE PAPER) READ ABSTRACT |

WorkplaceControl for Notes by AedifiComm November 05, 2009 - (Free Research) Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client.  (TRIAL SOFTWARE) READ ABSTRACT |

Address the PCI Data Security Standard with IBM Tivoli Security Information and Event Manager by IBM September 18, 2009 - (Free Research) Read the white paper that shows how IBM Tivoli solutions help address the demands of broad-based commitments in terms of people, time and technology resources required to meet Payment Card Industry (PCI) Data Security Standard (DSS).  (WHITE PAPER) READ ABSTRACT |

Escaping PCI purgatory by IBM February 01, 2009 - (Free Research) IBM offers comprehensive solutions designed to take businesses through the entire PCI compliance process and continue to meet new requirements, supporting the next level of security. Read the white paper ‘Escaping PCI Purgatory’ to learn more.  (WHITE PAPER) READ ABSTRACT |

Achieving Sustained Growth through Operational Excellence by SAP AG June 02, 2009 - (Free Research) Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.  (WHITE PAPER) READ ABSTRACT |

The Return on Investment of Payment Card Industry Data Security Standards Compliance by IBM June 10, 2009 - (Free Research) Compliance with PCI DSS has become a global requirement for any business or entity that processes credit card transactions as payment for goods and services. This paper explores the ROI implications and opportunities of PCI.  (WHITE PAPER) READ ABSTRACT |

MKS Toolkit for Enterprise Developers v9.2p2 - Porting UNIX applications to Windows by MKS, Inc. - Interoperability Division June 08, 2009 - (Free Research) MKS Toolkit for Enterprise Developers is the ultimate in UNIX to Windows migration. Maintain a single course base across UNIX and Windows saving time and money for years to come, while cutting development time - 70%, 80%, even 90%.  (TRIAL SOFTWARE)

WindowTester Pro: Automated Java GUI Testing for Swing and SWT by Instantiations March 12, 2009 - (Free Research) WindowTester Pro offers ultimate testing flexibility with cutting-edge technology for testing Swing and SWT Java graphical user interfaces. With it, you can tame the most demanding user interface testing requirements and deliver a more reliable and consistent user experience. Read this data sheet and then download a free trial copy.  (DATA SHEET) READ ABSTRACT |

Solaris Evolution – Building the Business Case for Transitioning your IT Environment by Arrow ECS HP Group September 22, 2009 - (Free Research) This webcast explores methods and best practices for transforming your data center for optimum business alignment. Gain insight into the importance of an IT TCO Baseline and discover how to fund your transformation with the IT Cost Management Intelligence assessment.  (WEBCAST) READ ABSTRACT |

bwin Success Story with Novell Sentinel® by Novell Inc. December 08, 2009 - (Free Research) In this case study, learn how <i>bwin</i> used Novell Sentinel solution to improve security, reduce administrative effort and make it easier to demonstrate PCI DSS compliance.  (CASE STUDY) READ ABSTRACT |

Evaluation Guide for SharePoint Server 2010 by Microsoft Corporation India Pvt Ltd December 04, 2009 - (Free Research) This evaluation guide is designed to help IT pros gain sufficient knowledge and understanding to evaluate Microsoft SharePoint Server 2010. This guide describes some of the most compelling improvements and new additions to the SharePoint Server 2010 platform for IT pros.  (WHITE PAPER) READ ABSTRACT |

Data Protection for Virtual Server Environments by Datalink and NetApp October 01, 2008 - (Free Research) Today's data centers are in the midst of a revolution originating from the move to virtual server architectures powered by solutions such as VMware. Based on Datalink's experience protecting enterprise data centers, this white paper provides practical advice and considerations surrounding backup and recovery of virtual server infrastructures.  (WHITE PAPER) READ ABSTRACT |

Making Strategy Real by SAP AG September 25, 2009 - (Free Research) How can management communicate business strategy effectively and assure that the entire organization has bought in to the strategy and is aligned behind it? Business performance optimization systems are an important tool for success.  (WHITE PAPER) READ ABSTRACT |

Collision-Free Residential Access: Deliver High Throughput, Reliability, and Scalability with Point-to-Multipoint Wireless Broadband Networks by Motorola, Inc. December 01, 2009 - (Free Research) In the highly competitive wireless communications market, dissatisfied customers can and do change providers virtually as soon as they have a poor service experience. Read this paper to learn how some service providers are able to keep their customers satisfied -- satisfied enough to refer friends and neighbors.  (WHITE PAPER) READ ABSTRACT |

A Feature and Performance Analysis of the Intel vPro Technology-Based Dell Latitude E6400 Notebook System Running Windows 7 by Dell, Inc. and Intel October 01, 2009 - (Free Research) Dell commissioned Principled Technologies to analyze the features and performance of the Dell Latitude E6400 notebook system running Windows 7. This system and several comparison systems were tested. In this analyst report, you'll learn more about this Dell solution and discover key findings as a result of testing these systems.  (ANALYST REPORT) READ ABSTRACT |

Building the Efficient Enterprise with Dell, Intel, and VMware vSphere 4 by Dell, Inc. September 23, 2009 - (Free Research) With the emergence of standards-based architectures, virtualization, and ubiquitous high-speed connectivity, cloud computing technology is primed to form the basis for a new, highly efficient enterprise IT infrastructure. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

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