TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

The Ins and Outs of Xen - Webcast by Citrix August 2008 - (Free Research) This whitepaper explores Xen as a technology and as a product. It provides background about Xen and its architecture. Options for managing the virtualized infrastructure are also discussed. (WEBCAST) READ ABSTRACT |

xCalibre Customer Case Study with Virtual Iron by Virtual Iron Software, Inc. March 2008 - (Free Research) This webcast explores how Virtual Iron's virtualization features are helping XCalibre ,a leading UK-based hosting service provider, to increase the flexibility and scalability of its hosting infrastructure while dramatically reducing its total cost of ownership. (WEBCAST) READ ABSTRACT |

How to Reduces the Cost of SQL Server Consolidation by Hewlett-Packard Company April 2008 - (Free Research) British Energy is the UK''s largest producer of electricity and it trades its output. This case study explains how the company used HP PolyServe Software for Microsoft SQL Server to migrate and consolidate its infrastructure, reduce costs, improve fl.. (WHITE PAPER) READ ABSTRACT |

IT Briefing: Green IT in the Enterprise by Faronics June 2008 - (Free Research) This document will discuss ways in which the IT department can facilitate the creation of an energy efficient workplace. (WHITE PAPER) READ ABSTRACT |

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system. (CASE STUDY) READ ABSTRACT |

Case Study - How One Law Firm Reaped the Benefits of Online Backup by EVault Inc., a Seagate Company March 2008 - (Free Research) Organizations are now beginning to realize that solely using tape-based backup is not cutting it anymore. Read this case study to learn how one law firm ended their tape challenges and switched to online backup to significantly improve their operat… (CASE STUDY) READ ABSTRACT |

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market. (WHITE PAPER) READ ABSTRACT |

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market. (WHITE PAPER) READ ABSTRACT |

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms. (WHITE PAPER) READ ABSTRACT |

Innovation in the UK Public Sector by IBM. May 2008 - (Free Research) The public sector has some distinctive strengths or “innovation assets” and these assets provide opportunities for leaders to stimulate greater levels of sustainable innovation. (WHITE PAPER)

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT)

M1 - ERP Software for the Small to Medium Manufacturer by Bowen & Groves (E-mail this company) M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.  (SOFTWARE PRODUCT)

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. (WHITE PAPER) READ ABSTRACT |

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) READ ABSTRACT |

Take the Pain Out of Single Sign-On for SAP on UNIX/Linux - Complimentary Webinar and White Paper by Centrify Corporation June 2008 - (Free Research) Gain insight into the shortcomings of the standard SAP-defined username and password approach. Explore how you can strengthen security and eliminate end-user frustration with non-intrusive, Active Directory-centric single sign-on for SAP. (ANALYST REPORT) READ ABSTRACT |

The Limitations of EDGE Proxy Caching Networks by BitGravity May 2008 - (Free Research) This white paper details the limitations of content distribution networks (CDN) and presents a new solution that provides organizations with a superior solution that addresses the needs in the marketplace at an affordable rate. (WHITE PAPER) READ ABSTRACT |

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques. (WHITE PAPER) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company) May 2005 - (Free Research) Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. (WEBCAST) READ ABSTRACT |

NetAcuity IP Intelligence Technology by Digital Element. NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.  (SOFTWARE PRODUCT)

Removing Internet Anonymity Barriers with IP Intelligence by Digital Element. January 2008 - (Free Research) NetAcuity IP Intelligence technology provides an excellent way to non-invasively gather new intelligence about the online universe, and Digital Element delivers the de facto standard in IP Intelligence. (WHITE PAPER) READ ABSTRACT |

Digital Prototyping: Avoiding the Product Development Crunch by PTC May 2008 - (Free Research) Findings from this research not only reinforce those findings across the conceptual, detailed design and testing phases of product development, but also that while most products still require some physical prototypes. (WHITE PAPER) READ ABSTRACT |

Ensuring Code Quality in Multi-threaded Applications: How to Eliminate Concurrency Defects with Static Analysis by Coverity Inc March 2008 - (Free Research) This paper will review the most common pitfalls that software developers face when creating multi-threaded applications. (WHITE PAPER) READ ABSTRACT |

Controlling Software Complexity: The Business Case for Static Source Code Analysis by Coverity Inc March 2008 - (Free Research) Coverity offers state-of-the-art static source code analysis technology that finds critical defects and security vulnerabilities in C/C++ and Java source code. (WHITE PAPER) READ ABSTRACT |

Strategies for Distributing Your Online Content: Why, Where and How by KnowledgeStorm Webinars (E-mail this company) July 2006 - (Free Research) In this one hour Webcast, presented by Jeff Ramminger, EVP KnowledgeStorm, learn how you can develop more effective content, make it available more efficiently and influence the most important decision makers at the right stages of the buying process. (WEBCAST) READ ABSTRACT |

Controlling Complexity in Agile and Traditional Development Environments Webcast by Coverity Inc March 2008 - (Free Research) Thomas Murphy and Ben Chelf review how traditional and agile development organizations are leveraging new analysis techniques to accelerate the delivery of secure, high quality applications in today’s competitive software industry. (WEBCAST) READ ABSTRACT |

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