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Customer Experience IQ Report by Vovici
October 20, 2009 - (Free Research)
The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
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2009 Annual Study: UK Enterprise Encryption Trends by PGP Corporation
July 25, 2009 - (Free Research)
Read this paper to learn the results of a study that analyzes survey results from 615 UK businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.
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Largest UK Network Solves BIG Problem with Small Solution by Nexsan Technologies
November 23, 2009 - (Free Research)
ITV.com’s IT management sought a future-proofed solution that would improve overall performance and future proof for High Definition editing without increasing the physical storage footprint requirements of their small datacenter. Nexsan was the only company that could deliver the solution they required.
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Storage Decisions Advanced Backup School Virtual Seminar: 2010 UK Planning Edition! Dashboard by Storage Decisions
September 17, 2009 - (Free Research)
Join noted backup expert W. Curtis Preston LIVE online on September 17, 2009 for a 3-part presentation on backup planning for 2010. Get expert tips on where to add efficiency to your backup operations now -- and gain valuable information on the biggest backup trends being deployed in IT shops as we move towards year end.
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Are You Ready for Economic Bounce Back? by Micro Focus, Ltd
October 27, 2009 - (Free Research)
This paper examines the concept that preparing for economic recovery is not something that can wait; it is something that businesses should plan for now. It will introduce enterprise application migration strategies that can be considered within any organization and also emphasize the importance of forward thinking and planning in down economy.
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This Month in the Threat Webscape for October 2009 by Websense, Inc.
November 10, 2009 - (Free Research)
The Websense Security Labs Threatscape delivers information about breaking security research topics and today's advanced Internet threats. This Month's 'In the Threatscape' is a review of October's Web threat activity. Watch the video to learn more.
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Case Study: Rouse Partners with Double-Take Software to Develop a Robust Business Continuity Plan by Double-Take Software UK
October 23, 2009 - (Free Research)
As a highly respected leading global intellectual property (IP) consultancy and
law firm, Rouse needed to be confident in its level of client service, even in the event of a IT system failure. Read this case study to learn how Rouse partnered with Double-Take Software to develop and implement a full business continuity plan.
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Next Generation Backup for Remote Offices by Double-Take Software UK
August 01, 2009 - (Free Research)
Relying on tape backup for branch-office data protection is costly and risky. This white paper examines some of the strategies and technologies available for
backing up remote or branch offices.
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A Practical Guide to Disaster Recovery Planning: The Basics to Getting Started by Double-Take Software UK
December 01, 2006 - (Free Research)
This paper is intended to help simplify the process of starting a disaster recovery plan so as not to be so overwhelming. Through some basic steps, businesses can better protect themselves against data loss while working toward a more complete business continuity plan.
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How to avoid encryption chaos: The art of key management by PGP Corporation
October 08, 2009 - (Free Research)
Review common frustrations that organisations experience when implementing and managing encryption technology. Nigel Stanley of Bloor Research reveals top tips for avoiding encryption chaos and references recent headlines to emphasize the need for encrypted data.
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BT Embraces Web 2.0 with Blue Coat Systems by Blue Coat
December 02, 2008 - (Free Research)
Read this case study to learn how BT selected Blue Coat ProxySG for its flexibility in combining user and application visibility, with extremely granular levels of security and control, to enforce rules that allowed undisruptive use of recreational applications and safe access to sites previously considered off-limits, such as MySpace.
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Marin County Upgrades Tax System While Reducing the Costs of the Mainframe by Micro Focus, Ltd
October 27, 2009 - (Free Research)
The property tax system for Marin County, California, was increasingly expensive to maintain; furthermore, it was not possible to integrate it with newer modern technologies. Read this case study to learn how they updated and modernized this critical application without losing valuable IT assets embedded in the current system.
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Closing the Gaps in Enterprise Data Security: A Model for 360 degree Protection by Sophos Inc.
June 10, 2009 - (Free Research)
This paper examines the primary data threats that currently concern chief security officers (CSOs) and IT security management within enterprises, and recommends best-practice techniques to minimize and overcome risks to data security. These best practices have been successfully implemented and deployed in organizations.
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Microsoft CRM Online Customer Montage by Microsoft
December 14, 2009 - (Free Research)
In this three-minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for.
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CRM without Compromise: A Strategy for Profitable Growth by SAP AG
April 01, 2007 - (Free Research)
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
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The Last Software You'll Ever Buy? The CRM Platform as Development Platform by Pivotal CRM, a CDC Software solution
November 18, 2009 - (Free Research)
Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.
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