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E-Guide: Why your clients should measure their data center energy efficiency by Intel

February 14, 2011 - (Free Research)
Read this E-Guide to learn more about why measuring data center efficiency is important for your clients and what exactly they should be measuring. 
(EGUIDE) READ ABSTRACT |

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs by Aspect

August 10, 2010 - (Free Research)
Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling. 
(WHITE PAPER) READ ABSTRACT |

Competitive Analysis of Market Leaders in Data Modeling: PowerDesigner, ERwin and ER/Studio by Sybase, an SAP company

June 09, 2009 - (Free Research)
Read this paper to learn all the factors you need to consider when choosing a data modeling tool. You will learn about the different model types and how each tool measures up to the demanding needs of your company today and in the future. This paper will lay out all the information you need to make a clear decision on data modeling today. 
(WHITE PAPER)

Expert Tips for Performance Testing by CA Technologies.

March 19, 2012 - (Free Research)
As you're well aware, Web applications and architectures have become very complex, making performance testing equally as difficult to navigate. Read this expert e-guide to learn about the types of testing that exist for Web applications and the best strategies to use when it comes to measuring performance. 
(EGUIDE) READ ABSTRACT |

Defining Your Corporate Mobile Policies by BlackBerry

September 2008 - (Free Research)
It's important that corporate mobile policies cover everything from what types of devices will be available to users, to how and when they can use them Read this e-guide to learn more about developing appropriate mobile policies for your organization 
(EGUIDE) READ ABSTRACT |

FAQ: Jump-start your big data journey with big data exploration by IBM

July 2013 - (Free Research)
You know that there's a wealth of information to unlock inside "big data," but where do you start? Big data exploration allows you to navigate all potential data sources to determine how best to proceed. In this Q and A, learn how to plan and execute a big data exploration project, measure the business benefits of such a project, and much more. 
(WHITE PAPER) READ ABSTRACT |

The Impact of E.U. Internet Copyright Regulations on Early-Stage Investment by ComputerWeekly.com

February 2012 - (Free Research)
This study from Booz&Co reveals industry concerns that anti-piracy measures will deter venture capital organisations from investing in internet start-ups. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Automated Invoice Processing into Oracle E-Business Suite by ReadSoft

August 2009 - (Free Research)
Document automation will add to the company's bottom line, save time, better business processes, and increased control. This paper will demonstrate how to automate the AP process within Oracle E-Business Suite, and what type of investment will need to be made and what kind of benefits can be expected. 
(WHITE PAPER) READ ABSTRACT |

Five Things Your IT Resources Should Be Telling You - And Aren't by Unisys

January 2009 - (Free Research)
This whitepaper describes the types of information IT managers should expect to gain from leading-edge IT resource governance tools. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 15 April 2014: Spies in the VPN by ComputerWeekly.com

April 2014 - (Free Research)
In this week's Computer Weekly, the NSA/GCHQ snooping scandal has added to concerns about security of virtual private networks (VPNs) – we find out how IT chiefs should respond. Windows XP support has now ended – we look at what it means for the remaining users. And we examine the benefits of data visualisation tools. Read the issue now. 
(EZINE) READ ABSTRACT |

SANS Analyst Report: The Risks with Mobility and BYOD by Hewlett-Packard Limited

March 2012 - (Free Research)
Businesses are migrating to a more mobile environment. Individuals use mobile apps and devices are used for both personal and business reasons. With today's workforce relying on mobility and apps, they can create a riskier environment for valuable information. 
(WHITE PAPER) READ ABSTRACT |

Real-Time Risk Monitoring: Timely Monitoring and Management of Positions/Exposures by Sybase, an SAP company

June 2011 - (Free Research)
Check out this white paper now, compliments of Sybase, and learn how you can get timely monitoring and management of your positions and exposures—with less risk! 
(WHITE PAPER) READ ABSTRACT |

Increased Effectiveness through Intentionally Designed Culture by Ivar Jacobson Consulting

June 2008 - (Free Research)
Intentionally Designed Culture (IDC) is the systematic approach to identifying, effecting, and tracking the necessary behavioral changes in an organization. 
(WHITE PAPER) READ ABSTRACT |

Secure Mobile Computing: Using Two-factor Authentication with VPNs and Disk Encryption by Aladdin Knowledge Systems

August 2008 - (Free Research)
Although mobile computing offers organizations many competitive advantages, it also entails significant security risks to corporate networks and sensitive corporate data. Read this whitepaper to learn about strong authentication solutions. 
(WHITE PAPER) READ ABSTRACT |

Critical Success Factors Deploying Pervasive BI by MicroStrategy Incorporated

June 2008 - (Free Research)
Pervasive BI is the ability to deliver integrated right-time DW information to all users - it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times. 
(WHITE PAPER) READ ABSTRACT |

Realizing the Economic Benefits of Oracle Enterprise Manager Ops Center by Oracle Corporation

March 2011 - (Free Research)
This paper examines areas of potential optimization, shows how day-to-day IT management processes can contribute to – rather than detracts from – that optimization, and provides an ROI analysis with an example scenario based on actual deployments. 
(WHITE PAPER) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

Dell Deployment Design and Implementation by Dell, Inc. and Microsoft Windows 7

October 2009 - (Free Research)
The Dell Project and Program Management approach enables the alignment of all elements of a client deployment. This standardized and easy-to-understand framework can be tailored as necessary to complement and integrate with existing customer processes. 
(DATA SHEET) READ ABSTRACT |

Measuring Community Health with Indicee Analytics by Indicee

March 2014 - (Free Research)
The e-book provides examples of what to measure to ensure healthy, engaged communities, and how to measure it using analytics. Also included is a re-cap of the location for the full framework. 
(EBOOK) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com

December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK

July 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc.

October 2009 - (Free Research)
Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk? 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience (CX) Metrics and Key Performance Indicators by Oracle Corporation

September 2012 - (Free Research)
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value. 
(WHITE PAPER) READ ABSTRACT |

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