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Presentation Transcript: The Power of Universal Patterns and Models for Master Data Management by Embarcadero Technologies, Inc.

October 19, 2009 - (Free Research)
In this presentation transcript featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid by Siperian, Inc.

September 01, 2007 - (Free Research)
Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP. 
(WHITE PAPER) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
(SOFTWARE PRODUCT)

Implementing Metadata-Driven ETL Using Semantic Types by Expressor Software

October 10, 2011 - (Free Research)
Read this white paper to learn how you can overcome many data integration challenges. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing: How Client Devices Affect the User Experience by Intel

October 01, 2010 - (Free Research)
This white paper compares various client devices within the context of cloud computing. Find out which platform was most responsive to customers accessing a variety of cloud-based applications. 
(WHITE PAPER) READ ABSTRACT |

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs by Aspect

August 10, 2010 - (Free Research)
Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling. 
(WHITE PAPER) READ ABSTRACT |

Deepening Customer Experience: Analyzing, Optimizing, and Integrating CEM by OpenText

September 17, 2013 - (Free Research)
In this E-Guide, learn how to plan and allocate resources for CEM, compare the latest types of customer experience analytics applications, and find out how companies can use CEM technology to craft a single view of the customer. 
(EGUIDE) READ ABSTRACT |

Customer Experience (CX) Metrics and Key Performance Indicators by Oracle Corporation

September 30, 2012 - (Free Research)
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value. 
(WHITE PAPER) READ ABSTRACT |

A Customer-Centric Approach to Cloud Management by ServiceNow

November 26, 2013 - (Free Research)
This whitepaper covers the importance of taking a customer-centric approach to cloud management. 
(WHITE PAPER) READ ABSTRACT |

Using SharePoint to Unify Records Management with Iron Mountain Solutions by Iron Mountain

December 10, 2012 - (Free Research)
As the amount of unstructured business data continues to grow, IT is under pressure to craft effective records management programs – and fast. Only 37% of companies with formal policies are able to consistently apply them company-wide. Read on to learn about a next-gen platform that integrates with SharePoint to provide highly-effective policies. 
(WHITE PAPER) READ ABSTRACT |

Vestcom International: Personalization Drives Repeat Business by Exstream Software

April 2008 - (Free Research)
Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering... 
(CASE STUDY) READ ABSTRACT |

Three Improvements You Can Make Right Now to Enhance Your Customer's Experience. by Cisco Systems, Inc.

October 2008 - (Free Research)
This document explains the three steps you can take to help ensure a positive Web experience for your customers. 
(WHITE PAPER) READ ABSTRACT |

The State of Customer Analytics: Taking a Proactive Approach to Loyalty & Retention by IBM

February 2014 - (Free Research)
Access the following white paper to get a firsthand look at the current state of customer analytics as well as the need to have a predictive analytics solution to handle customer insight needs. Also discover how business can capitalize on predictive insights to improve customer loyalty and retention. 
(WHITE PAPER) READ ABSTRACT |

Addressing changing customer behavior by IBM

May 2013 - (Free Research)
This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences. 
(WHITE PAPER) READ ABSTRACT |

Transform the Customer Experience with Pega CRM by Pegasystems

May 2011 - (Free Research)
For years, companies have tried to serve customers in a way that would lead to brand loyalty.  While traditional CRM systems have failed to deliver, a new approach might be just what companies need. 
(WHITE PAPER) READ ABSTRACT |

A contact center manager's guide to integrating self-service by inContact

May 2011 - (Free Research)
Do you feel pressured to provide great service while keeping costs down in your contact center? Self-service technology enables customers to resolve their own service questions without depleting agent resources. But deploying self-service technology raises many questions. Learn best practices and tap into expert advice with this eBook. 
(EBOOK) READ ABSTRACT |

Enabling Next-Generation Mobile Broadband Services by LSI Corporation

November 2008 - (Free Research)
This white paper explains the broadband services that mobile carriers are beginning to add to their product lineup fall into six different categories. 
(WHITE PAPER) READ ABSTRACT |

Understanding the HP Data Deduplication Strategy: Why one size doesn't fit everyone by Hewlett Packard Company and Intel

May 2009 - (Free Research)
This white paper explains how HP deduplication technologies work in practice, the pros and cons of each approach, when to choose a particular type, and the type of low-bandwidth replication models HP plans to support. 
(WHITE PAPER) READ ABSTRACT |

A Success Model For CRM Integration by Scribe Software Corporation

May 2013 - (Free Research)
Access this informative white paper to learn how effectively integrating CRM applications into the enterprise can help you turn CRM into a strategic asset, creating actionable advantage for sales and service teams. 
(WHITE PAPER) READ ABSTRACT |

Borderless Applications and the Changing Face of Application Performance Management by Compuware Corporation

April 2011 - (Free Research)
This paper discusses the shift in application performance management by IT operations and it provides insight into how best to ensure applications spanning across all boundaries of enterprise and the Internet can successfully be monitored and managed to meet the needs of the business. 
(WHITE PAPER) READ ABSTRACT |

An Introduction to the World Digital Asset Management Market by EMC Corporation

January 2007 - (Free Research)
DAM is defined as a value chain of software products that enable the archival and management of digitized content. 
(WHITE PAPER) READ ABSTRACT |

Oracle Social Network by Oracle Corporation

January 2014 - (Free Research)
Access the following white paper to uncover how you can collect the social networking data you need to stay competitive in today's market. Discover a solution to the collaboration gap that is both efficient, and allows you and your organization to make the right customer-centric decisions to drive innovation and success. 
(WHITE PAPER) READ ABSTRACT |

Sustainability Matters: Why - and how - business is widening its focus to consider the needs of stakeholders by Oracle Corporation

December 2008 - (Free Research)
This white paper demonstrates how running a responsible business and high levels of performance do not have to work against each other. And it makes a case for why sustainability issues should simply be part of a company’s overall performance management practices. 
(WHITE PAPER) READ ABSTRACT |

A Practical Guide to Understanding and Deploying Cloud for the Enterprise by Hitachi Data Systems

January 2011 - (Free Research)
When faced with the moment-by-moment business and IT pressures swirling around any large data center, a boiling cauldron may come to mind. Today's enterprise organizations are keenly seeking ways to securely and cost-effectively address rampant multifaceted data growth with flat or shrinking budgets. 
(WHITE PAPER) READ ABSTRACT |

Online Testing for Site Optimization: 101 by WebTrends (E-mail this company)

April 2013 - (Free Research)
Web site optimization can drastically help your business increase conversion rates and bring in revenue, but it is not a simple process. Turn to this informative white paper to learn about the different types and strengths of online testing for site optimization, and determine which process is most effective for your organization. 
(WHITE PAPER) READ ABSTRACT |

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