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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools by Citrix Online

August 19, 2009 - (Free Research)
This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools. 
(EBOOK) READ ABSTRACT |

Simplify Your Relationship with Endpoint Security by Symantec Corporation

December 07, 2011 - (Free Research)
View this paper to explore the key reasons why managing endpoint security is complex, why a hosted endpoint solution can ease this complexity, to uncover Symantec Endpoint Protection.cloud and more. 
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Case Study: Inland Custom Publishing Group by Pitney Bowes Business Insight

March 09, 2009 - (Free Research)
With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts. 
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Using Social Media to Deepen Your Customer Relationships by Infor

November 24, 2010 - (Free Research)
Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers. 
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The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 20, 2009 - (Free Research)
This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return. 
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How to tackle trust management and business impact levels by ComputerWeekly.com

November 10, 2010 - (Free Research)
Back in the time when businesses were predominantly “local” and to a large extent insulated from each others operations, it really didn’t matter very much how we defined the Business Impact of Information Risks, for we knew what we meant in each business and we didn’t have much need to share that meaning with others. 
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Journal of Management Excellence: Building Trust by Oracle Corporation

July 16, 2009 - (Free Research)
It is crucial for businesses to build trust with their customers, partners, investors, and with society at large. This journal article discusses building trust through modern performance management techniques, sustainability initiatives, managing reputation risk, end-to-end approaches to financial reporting and compliance, and more. 
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The Education Edge: School Administration Software by Blackbaud

This complete solution was developed exclusively for school administrators to help effectively manage every aspect of school administration and student information. 
(SOFTWARE PRODUCT)

Intel Technology Provider by Intel

November 01, 2010 - (Free Research)
Designed for Business Resellers, Intel® Technology Provider has been designed specifically to support your technology sales and marketing efforts and enhance long term relationships with your customers. Read on to learn more. 
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Sony Ericsson Optimizes Customer Experience with Siebel CRM by Oracle Corporation UK Ltd

December 17, 2012 - (Free Research)
This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change. 
(WEBCAST)

CEO Perspectives: How HR Can Take a Bigger Role in Driving Growth by Oracle Corporation

December 31, 2012 - (Free Research)
This report by the Economist Intelligence Unit investigates whether the HR function is forging a close and robust relationship with the CEO.  It also explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions. 
(WHITE PAPER) READ ABSTRACT |

Are You Providing Your Customers with the Satisfying Experience That will Keep Them Coming Back? by Cisco Systems, Inc.

September 2008 - (Free Research)
In today's tough economic times, businesses face a daunting challenge: do everything possible to attract and retain customers. This paper examines eight strategies for creating a relationship with your customers that will keep them coming back. 
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Tackling the Causes of Data Leakage and Data Loss by Guidance Software, Inc.

December 2008 - (Free Research)
Check out this paper to learn more about the real risks of data breaches and data loss, as well as applicable laws and best practices for data security. 
(WHITE PAPER) READ ABSTRACT |

The MSP Report Advantage by N-able Technologies

December 2012 - (Free Research)
Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor." 
(WHITE PAPER) READ ABSTRACT |

E-Book: How to Lose Customers in Five Easy Steps by SAS Institute Inc.

August 2009 - (Free Research)
This paper presents the five most common practices that result in losing the customer and how to avoid those pitfalls. You'll also learn how smarter customer interactions and more customer-centric measures can help you deepen and grow relationships with your most valuable customers. 
(EBOOK) READ ABSTRACT |

What Are Your Devices Telling YOU? How to Leverage Your Intelligent Systems to Improve Customer Service and Increase Sales by Microsoft

February 2013 - (Free Research)
This white paper demonstrates why many organizations are turning to intelligent systems and embedded devices to help strengthen the relationships with their customers. Read now to find out how embedded systems can help you better serve your customers, attract new clients and increase revenue. 
(WHITE PAPER) READ ABSTRACT |

Learning How To Learn Hadoop by Global Knowledge

February 2013 - (Free Research)
Like the problems it solves, Hadoop can be quite complex and challenging. Access this exclusive resource to join Global Knowledge instructor and Technology Consultant Rich Morrow as he leads you through some of the hurdles and pitfalls students encounter on the Hadoop learning path. 
(WHITE PAPER) READ ABSTRACT |

Working With Open Source Companies by FuseSource

November 2007 - (Free Research)
This paper discusses several key differences between closed and open source software vendor management, providing advice for managing your deployments and investments in open source technologies. 
(WHITE PAPER) READ ABSTRACT |

The Social-Powered Enterprise by Salesforce.com

February 2012 - (Free Research)
This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates. 
(EBOOK) READ ABSTRACT |

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc.

August 2008 - (Free Research)
Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing and the Cloud-Ready Data Center Network by Juniper Networks, Inc.

October 2009 - (Free Research)
Juniper Networks was founded on the vision of connecting everything and empowering everyone. Establishing a relationship with a network partner like Juniper can help IT organizations reap the benefits of cloud computing and increase network effectiveness to meet current and future technological and business requirements. 
(WHITE PAPER) READ ABSTRACT |

The Hardware Equation: Making SAP Infrastructure Leaner and Meaner by SearchSAP

April 2013 - (Free Research)
In this three-part expert handbook, explore how SAP's in-memory HANA as well as new hardware best practices can breathe new life into IT's relationship with hardware. Read on for more information on optimizing server architecture, server and app virtualization, HANA, and more. 
(EBOOK) READ ABSTRACT |

Best in Class Marketers Drive Enhanced Customer Loyalty by SAP America, Inc.

September 2010 - (Free Research)
This paper will explore how top-performing companies are capturing, integrating, managing, measuring and acting on valuable customer data throughout the entire customer lifecycle, in order to maximize customer loyalty and achieve Best-in-Class bottom-line results. 
(ANALYST REPORT) READ ABSTRACT |

Turning Customer Data into Analytical Marketing Fuel: How to Use Analytically Driven Customer Insight for Extraordinary Competitive Advantage by SAS Institute Inc.

November 2010 - (Free Research)
Businesses that fail to strategically leverage analytically driven customer insight will gradually become obsolete over time. This paper takes a closer look at why – and explains what you can do to evolve your marketing organization’s ability to turn data into customer insight, and insight into competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Ask Questions Until You Get the Right Answers and the Right Network by Cisco Systems, Inc.

December 2011 - (Free Research)
Establishing a relationship with a trusted reseller can help you turn your network into something that matches your business and fulfills the specific needs of your organization. 
(WHITE PAPER) READ ABSTRACT |

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