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CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 23, 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution

January 24, 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges. 
(WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
(WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM

April 16, 2012 - (Free Research)
This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 
(WHITE PAPER) READ ABSTRACT |

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation

July 2008 - (Free Research)
Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation. 
(WHITE PAPER) READ ABSTRACT |

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps

July 2012 - (Free Research)
Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues. 
(WHITE PAPER) READ ABSTRACT |

IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM

April 2012 - (Free Research)
This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.

April 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more. 
(EBOOK) READ ABSTRACT |

Building CEM Expertise for Business Value by Genesys

August 2013 - (Free Research)
In this expert e-guide, discover why the contact center should play a more pivotal role in customer experience management, and learn how to merge siloed processes to create a more cohesive customer experience. 
(EGUIDE) READ ABSTRACT |

E-Guide: Continuous Data Protection Backup Tutorial on CDP Tools, Part 2 by FalconStor Software

May 2011 - (Free Research)
The Storage Networking Industry Association (SNIA) defines CDP as "a class of mechanisms that continuously capture or track data modifications enabling recovery to previous points in time." In part two of this tutorial on continuous data protection backup, learn how CDP is being used today, and about the latest CDP products. 
(EGUIDE) READ ABSTRACT |

E-Guide: Continuous Data Protection Backup Tutorial on CDP Tools, Part 1 by FalconStor Software

May 2011 - (Free Research)
In part one of this tutorial on continuous data protection backup, learn about the latest CDP tools, how CDP has grown over the past few years, and the history of CDP tools and how they are evolving. 
(EGUIDE) READ ABSTRACT |

Choosing the Best Virtual Server Storage: A Tutorial by Dell Compellent

August 2011 - (Free Research)
Virtual implementation comes with a caveat: You must choose the right storage for your virtual server environment – which involves a few careful considerations and steps. This tutorial will walk you through these considerations and also discusses different storage options for your virtual environment. 
(EGUIDE) READ ABSTRACT |

Tutorial: What's Truly New in Tape Storage Technology by Iron Mountain

September 2011 - (Free Research)
Contrary to popular belief, tape storage systems still have a number of inherent benefits. Long-term data archiving, the ability to be easily transported offsite, relatively low cost – just to name a few. This SearchDataBackup.com tutorial features information about the latest developments on tape storage systems. 
(EGUIDE) READ ABSTRACT |

Tutorial: Off-site Tape Backup and Recovery by Iron Mountain

August 2011 - (Free Research)
In this tutorial on off-site tape storage, learn about the best way to store and recover your tape storage, off-site tape storage best practices, tape vaulting, tape backup alternatives and options like cloud backup. 
(EGUIDE) READ ABSTRACT |

Cloud backup tutorial: How to leverage cloud backup services by Iron Mountain

July 2009 - (Free Research)
In this tutorial on cloud backup, you will learn the pros and cons cloud backup, how cloud storage is changing data protection and disaster recovery and the differences in the cost of cloud backup vs. traditional backup. 
(EBOOK) READ ABSTRACT |

E-Guide: Data Backup and Recovery Tutorial - Tape Storage by Overland Storage

August 2010 - (Free Research)
This tutorial, brought to you by SearchDataBackup.com, discusses what exactly makes tape an optimal backup tool and how it should be used in modern backup environments. 
(EGUIDE) READ ABSTRACT |

Virtual Desktop Infrastructure Tutorial: Part 1 by Dell, Inc.

September 2011 - (Free Research)
This tutorial can help minimize your storage/VDI problems by outlining VDI considerations prior to implementation. 
(EGUIDE) READ ABSTRACT |

Choosing the Best Virtual Server Storage: A Tutorial by VMware, Inc.

January 2013 - (Free Research)
If you're a small to medium-sized business, you need your storage platform to be manageable by a small IT staff and fit within your budget. This expert E-Guide provides a detailed tutorial to help you navigate the virtual storage marketplace and select the best architecture for you. 
(EGUIDE) READ ABSTRACT |

Data storage backup security tutorial: Tape encryption and cloud backup by Quantum Corporation

September 2009 - (Free Research)
Data storage backups are a necessary element of data protection plan, but they're often the biggest source of security woes. Learn everything you need to know about keeping your backups secure in this tutorial. 
(INFORMATION CENTER) READ ABSTRACT |

Data Storage Backup Security tutorial: Tape Encryption and Cloud Backup by Quantum Corporation

August 2009 - (Free Research)
Data storage backups are a necessary element of data protection plan, but they're often the biggest source of security woes. Learn everything you need to know about keeping your backups secure in this tutorial. 
(EBOOK) READ ABSTRACT |

SearchDataBackup VMware Backup Tutorial by Quantum Corporation

August 2009 - (Free Research)
Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more. 
(EGUIDE) READ ABSTRACT |

Data Deduplication Tutorial by Quantum Corporation

July 2009 - (Free Research)
Data Deduplication is a vital technology to consider as part of your overall data protection strategy. Data Deduplication significantly reduces the amount of space required for backup and the network bandwidth required for replication. This tutorial explores several facets of data deduplication technology and compares vendor offerings. 
(TRAINING GUIDE) READ ABSTRACT |

Tiered Storage Tutorial by Symantec Corporation

December 2010 - (Free Research)
Recent technology improvements aiding the success of tiered storage include new solid-state disks (SSDs), improved Serial Attached SCSI (SAS) and more efficient data movement, classification and quality of service (QoS) software. Continue reading this tutorial to learn more. 
(EGUIDE) READ ABSTRACT |

Data Deduplication Technology Tutorial: A guide to data deduping and backup by Symantec Corporation

August 2010 - (Free Research)
This data deduplication technology tutorial will look at all of the data dedupe alternatives and take a look at some of the most significant deduplication backup products. Learn about global data deduplication, what to look for in a data deduplication product, inline vs. post-processing deduplication, and more. 
(WHITE PAPER) READ ABSTRACT |

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