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Finding Gold with Analytics: 5 Key Metrics for Successful Software Development by CollabNet

July 22, 2009 - (Free Research)
Join us for a live demonstration of 5 key metrics you can use to answer many of the biggest, meatiest issues that confront development teams, and learn practical approaches for increasing efficiency and software quality in your development projects. 
(WEBCAST)

Harness the value of big data to build smarter infrastructures by IBM

June 30, 2013 - (Free Research)
In this resource, discover how big data analytics, paired with the right asset management software, can help you improve facilities and asset management, increase operational efficiency, and generate more revenue. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 23, 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

113% ROI through Analytics: Case study on Mueller, Inc. by IBM

February 12, 2014 - (Free Research)
Access the following case study to reveal the analytics solution Mueller, Inc. utilized to effectively allocate resources, deliver better services to customers, and most importantly, increase the return on assets by 20%. 
(CASE STUDY) READ ABSTRACT |

Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 26, 2012 - (Free Research)
This informative presentation discusses the importance of human capital and its effect on business performance and financial success. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 26, 2012 - (Free Research)
This informative presentation discusses the importance of human capital and its effect on business performance and financial success. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Rational Quality Manager by IBM

November 04, 2009 - (Free Research)
Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects. 
(DOWNLOAD) READ ABSTRACT |

Financial Guide: How to save Money and Create Value in a Tough Economy by Planon

January 15, 2009 - (Free Research)
Real Estate and Workplace industry metrics and studies strongly suggest that hidden value on the balance sheet can reside within real estate and workplace assets. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Outsourced Application Development by Veracode, Inc.

May 10, 2010 - (Free Research)
Application security has become a top concern for security professionals striving to control their company’s overall risk profile. Meanwhile, companies are also saving money by outsourcing more and more custom code creation. This white paper outlines five best practices that enterprises can use to secure their outsourced application development. 
(WHITE PAPER) READ ABSTRACT |

Reducing the Cost of SOA Integration: The Message-Driven ESB Effect by Fiorano Software, Inc.

August 2008 - (Free Research)
Fiorano has developed the only Message-Driven Service Orientated Architecture platform deployed on a peer-to-peer Enterprise Service Bus. Learn how it can help CIO's solve their highly constrained and demanding SOA Integration problems. 
(WHITE PAPER) READ ABSTRACT |

Have you built your IT roadmap for 2011? Strategies for incorporating licensing best practices by HP and Microsoft

September 2010 - (Free Research)
This presentation transcript reveals best practices for license management.  Find out how you can leverage ITIL to recover costs and discover guidelines for negotiating license agreements. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Oracle Enterprise Repository and Oracle Service Registry for SOA Governance by Oracle Corporation

May 2009 - (Free Research)
Service-oriented architecture (SOA) is an entirely new approach to IT that connects people, process, and technology in a dynamic, distributed environment; however, it also increases system complexity. Read this data sheet to learn how together, Oracle Enterprise Repository and Oracle Service Registry create a solid foundation for SOA governance. 
(DATA SHEET) READ ABSTRACT |

Threat Analysis: Understanding and Combating DDoS Attacks by SecureWorks

May 2011 - (Free Research)
This analysis focuses on the types of attacks generally referred to as distributed denial-of-service, or DDoS, attacks. DDoS attacks are most often used to extort or damage businesses whose websites or online assets are a major source of revenue, are an indicator of brand value, or are critical to operations. 
(WHITE PAPER) READ ABSTRACT |

Managing Risk in Outsourced Manufacturing by E2open

December 2008 - (Free Research)
This white paper looks at some of the management risks and challenges associated with outsourced manufacturing strategies and summarizes the proven ways used by companies that have successfully resolved or mitigated these risks. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

SAN Monitor for EMC by SolarWinds, Inc.

August 2012 - (Free Research)
SolarWinds® SAN Monitor for EMC® is a free desktop tool that gives you the visibility into your physical storage to make sure it's in good health and lets you quickly and easily monitor EMC CLARiiON® arrays with at-a-glance insight into storage. 
(DOWNLOAD) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

Multichannel Contact Centers: Metrics and Realities by Five9

June 2014 - (Free Research)
This expert e-guide discusses the new multichannel realities of the contact center and explores how technologies have started to reflect these changes, as well as tips for benchmarking these new metrics. While there is no agreed-upon industry standard for call center metrics, you can review 11 of the most important ones inside. 
(EGUIDE) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor

September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives. 
(WEBCAST) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

How to: Establishing a baseline for manufacturing metrics by IQMS

October 2013 - (Free Research)
Fore a look at mission-crticial metrics, this e-guide provides an overview of Overall Equipment Effectiveness (OEE) metrics and the Supply Chain Operations Reference (SCOR) model, addressing the fundamental tenets and benefits of each. 
(EGUIDE) READ ABSTRACT |

Best Practices: 10 must-have metrics and benchmarks for better recruiting by SuccessFactors

February 2014 - (Free Research)
To maximize company performance, you need the best talent – and the best talent comes from superior recruiting. This resource counts down 10 must-have metrics and benchmarks for better recruiting. 
(WHITE PAPER) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.

November 2009 - (Free Research)
This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. 
(WHITE PAPER) READ ABSTRACT |

Metrics That Matter: An Intelligent Approach for IT Service Providers by Autotask Corporation

January 2014 - (Free Research)
This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition. 
(WHITE PAPER) READ ABSTRACT |

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