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Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.  (WHITE PAPER) READ ABSTRACT |

Power to the Email - How to Quickly Deploy Storage for A Complex Exchange Environment by Dell Compellent May 10, 2011 - (Free Research) Do your administrators need more control over their email storage and archiving? Check out this white paper to learn why Microsoft Windows PowerShell may be the best choice for your organization.  (WHITE PAPER) READ ABSTRACT |

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc. March 2006 - (Free Research) The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.  (WHITE PAPER) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT)

Presentation Transcript: Disaster Recovery Strategies for VMware Environments by Dell and VMware April 2011 - (Free Research) In this presentation transcript, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. He covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

ESX versus ESXi by Global Knowledge November 2010 - (Free Research) This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts.  (WHITE PAPER) READ ABSTRACT |

Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge February 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.  (WHITE PAPER) READ ABSTRACT |

The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.  (WHITE PAPER) READ ABSTRACT |

Podcast: Disaster Recovery Strategies for VMware Environments by Dell and VMware April 2011 - (Free Research) In this podcast, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. His presentation covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI.  (PODCAST) READ ABSTRACT |

Disaster Recovery Strategies for VMware Environments by Dell and VMware April 2011 - (Free Research) In this webcast, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. His presentation covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI.  (WEBCAST) READ ABSTRACT |

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc. January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.  (WHITE PAPER) READ ABSTRACT |

Top Ten Things Every IT Pro Should Know about IE8 on Windows 7 by Global Knowledge August 2010 - (Free Research) With each new version of Windows comes a new version of Internet Explorer, and in the case of Windows 7, it’s IE 8 (one of these days all Microsoft’s numeric product names might actually line up). What does the Windows 7 administrator or planner need to know about the new IE?  (WHITE PAPER) READ ABSTRACT |

City of Ulm Case Study by Centennial-Software July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability.  (CASE STUDY) READ ABSTRACT |

Virtualization and backup: Automating the most-repeated and important manual tasks by EqualLogic, Inc. February 2008 - (Free Research) In this webcast, IT consultant Andrew Kutz discusses the elements of virtualization backup that are most frequently overlooked and how to automate the most common virtualization backup tasks.  (WEBCAST) READ ABSTRACT |

Forum Presidio - Open PGS Security Gateway - Regulatory Compliance by Forum Systems Forum Presidio™ is a comprehensive secure content exchange platform that allows enterprises to immediately comply with Government privacy regulations using a low cost and easy to manage centralized solution. Forum Presidio™ can be used as a legacy-to-XML security bridge for a smooth migration to XML Web services.  (SOFTWARE PRODUCT)

CW+: Analyst's take: Cyber-Ark benefits privileged account management by ComputerWeekly.com December 2010 - (Free Research) Managing privileged accounts requires balancing accessibility and control while ensuring audit capabilities.  Cyber-Ark enables organizations to increase administrator productivity while reducing risk.  (WHITE PAPER) READ ABSTRACT |

VMware vCenter Site Recovery Manager disaster recovery best practices by Dell and VMware March 2011 - (Free Research) In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy.  (WHITE PAPER) READ ABSTRACT |

Empowering QA and Equipment Testers by Fanfare November 2006 - (Free Research) To improve test coverage without adding more resources, QA groups need a new kind of automation tool. This white paper describes a breakthrough approach to high-tech equipment testing that empowers equipment testers to increase coverage and spend more time on creative testing.  (WHITE PAPER) READ ABSTRACT |

Current Storage Trends: SSD & Virtual NAS by Avere Systems February 2012 - (Free Research) Check out this E-Guide to learn about emerging storage solutions like solid state (SSD), virtualization-optimized storage and automated tiering. You'll also learn about the latest trends in enterprise storage today, discover the ins and outs of virtual NAS and learn four ways to virtualize file access. Read on to learn more.  (EGUIDE) READ ABSTRACT |

Trends and Challenges in Today's Health Care Storage Market by Intel May 2011 - (Free Research) This white paper examines current challenges in the storage industry resulting from globalization of markets, exponential data growth, and new regulatory requirements, and how to meet the demands of this ever-changing storage market by adopting virtualization, serverization, and more.  (WHITE PAPER) READ ABSTRACT |

Manufacturing Technology Trends by Plex Systems January 2012 - (Free Research) In 2011 manufacturers showed renewed willingness to invest in IT due to signs of growing consumer demand.  In this e-guide, readers will hear from Forrester and editors of SearchManufacturingERP.com about the growing technology trends for the new year.  (EGUIDE) READ ABSTRACT |

Ten Errors to Avoid When Commissioning a Data Center by APC by Schneider Electric February 2009 - (Free Research) This paper outlines the ten most common errors that prevent successful execution of the commissioning process.  (WHITE PAPER) READ ABSTRACT |

Mobile ERP, Social Media Rank Among Manufacturing Technology Trends of 2011 by Plex Systems January 2012 - (Free Research) In 2011, there was a  strong willingness to invest in technology by manufacturing organizations. However, that wasn't the only trend. In this tip guide, uncover the most popular  developments in 2011 and how these trends have the potential to carry into 2012.  (EGUIDE) READ ABSTRACT |

Insights from the 2011 IBM X-Force Mid-Year Trend and Risk Report and What It Means for Your Organization by IBM January 2012 - (Free Research) This webcast will review the latest statistics and trends affecting IT security and review what implications these results may have on your current technology initiatives.  (WEBCAST) READ ABSTRACT |

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