This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. 

In this webcast, learn more about the buzz surrounding Exchange 2010's archiving and retention capabilities. Discover how the features of this technology can improve message management and ensure compliance requirements are met. Get a handle on expanding email volume with Exchange 2010 archiving functionalities. 

Read this case study to learn how Data Solutions, Inc. gained the ability to handle remote management from a single point, to handle remote installation and management of all clients, to reduce service management operating costs, and to prevent identity theft by implementing Panda Cloud Office Protection. 

Read this solution brief to discover the top ten web trends for 2009 and how they may affect your enterprise. 

Protecting data that is not in the primary datacenter amplifies all the traditional challenges of backup - either there is not enough bandwidth to accomplish a remote backup in the window available, or the process of handling and shipping tapes is in the hands of non-IT employees. 

The Cisco 2009 Midyear Security Report presents an overview of Cisco security intelligence, highlighting threat information and trends from the first half of 2009. It also includes recommendations from Cisco security experts and predictions for how identified trends will evolve. 

Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving your own B2B online experience. 

In this E-Book, data warehousing and BI expert Rick Sherman explains how you can take advantage of BI trends to ensure that you get the right information to the right people at the right times, so they can make the best possible decisions. 

Here you can discover a unique solution-set targeted to your enterprise. Trend Micro understands the challenges facing the enterprise and delivers a product that ensures a strong ROI. Whether you're interested in Endpoint Security or Web Security solutions, there's something here for you. 

Watch this videocast to see why Trend Micro's OfficeScan 10 is a valuable endpoint protection solution that provides immediate, high quality protection using cloud-client architecture. 

This survey was conducted by the Ponemon Institute to better understand if certain publicized IT risks to personal and confidential data are or should be more or less of a concern for organizations. Learn what respondents in IT operations and IT security think about eight Security Mega Trends affecting organizations during the next 12 to 24 months. 

Learn all about in-database technology in this E-book, designed to give you a complete overview of the technology and how it can be leveraged successfully. Read on to learn why more companies are choosing to leverage this new technology - and learn more about their ROI and business results.