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 •   Business Process Management (BPM)
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 •   Document and Digital Imaging
 •   Customer Information Management/ Customer Databases
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Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc.

August 2008 - (Free Research)
Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically. 
(WHITE PAPER) READ ABSTRACT |

The digital mail room is dead by IBM

September 2011 - (Free Research)
This paper explores the strategies needed to capture and transform all incoming documents, including mailroom paper, fazes, electronic forms, and electronic data interchange (EDI). 
(WHITE PAPER) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc.

July 2008 - (Free Research)
The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France. 
(WHITE PAPER) READ ABSTRACT |

Enterprise capture ushers in a new era of business process efficiency by IBM

October 2011 - (Free Research)
Take a few minutes to discover how enterprise capture software from IBM can help you reduce the cost and complexity of business processes across your organization. 
(WEBCAST) READ ABSTRACT |

Real-Time Data Integration for Data Warehousing and Operational Business Intelligence by Oracle Corporation

August 2010 - (Free Research)
This white paper addresses the business reasons to move to real-time data warehousing and describes the common data integration approaches, with an emphasis on using real-time CDC capabilities and Oracle’s data integration offerings in that area -- including Oracle GoldenGate 11g and Oracle Data Integrator Enterprise Edition 11g. 
(WHITE PAPER) READ ABSTRACT |

How Salesforce.com Transformed its Business to Agile by CA Technologies.

September 2010 - (Free Research)
Join this webcast to discover how cloud computing leader Salesforce.com transformed their software development process to Agile. Come and hear from expert Steve Greene, who led Salesforce.com’s transformation to Agile. 
(WEBCAST) READ ABSTRACT |

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses by NCR Corporation

September 2010 - (Free Research)
Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

ING transforms its business with HP Converged Cloud by HP & Intel®

July 2012 - (Free Research)
Work with consultants and technologists to find the best fully functional cloud environment that put you in the best position to meet your business goals. Check out hot tips from this White Paper for adopting a converged cloud solution for your business. 
(WHITE PAPER) READ ABSTRACT |

Capturing a Competitive Advantage with a Secure Payments Infrastructure by Intel

May 2011 - (Free Research)
A number of factors are driving financial institutions to re-evaluate their payment methods.  These factors include regulations such as Single Euro Payments Area in Europe, which calls for new payment vehicles for customers. Find out how one financial institution was able to meet compliance demands by utilizing a secure payments infrastructure. 
(WHITE PAPER) READ ABSTRACT |

JIRA 4.1.2 by Atlassian

August 2010 - (Free Research)
IT Problem: JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean interface for organising issues with customisable workflows, JIRA is the perfect fit for your team. 
(DOWNLOAD)

The new workplace: are you ready? How to capture business value by IBM

December 2011 - (Free Research)
Access this whitepaper to learn more about the new definition of "workplace" and why it has transformed. Discover the trends and challenges and transformation, including best practices. 
(WHITE PAPER) READ ABSTRACT |

Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 2012 - (Free Research)
The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it. 
(IT BRIEFING) READ ABSTRACT |

HP Converged Infrastructure Solution for the SAP High Performance Analytic Appliance (HANA) 1.0 by HP & Intel®

February 2011 - (Free Research)
Today’s businesses require the flexibility and responsiveness of an Instant-On Enterprise, achieving nearly instant access to transactional data at the department level. Read this white paper to learn how to get fast, flexible data for your enterprise. 
(WHITE PAPER) READ ABSTRACT |

Asset Management: Improve Efficiency and Asset Lifecycle with Mobility by Motorola RFID Solutions

November 2007 - (Free Research)
Whether you need to scan bar codes or read RFID tags on boxes of office supplies, Motorola's mobile asset management solutions enable the easy, accurate and cost effective tracking of asset location and status-- with minimal administrative effort. 
(WHITE PAPER) READ ABSTRACT |

Leveraging RFID & Other Pervasive Technologies to Achieve Transaction Efficiency in Consumer Retailing by Infosys Technologies Limited

May 2006 - (Free Research)
Providing customer satisfaction with retail operations allows organizations to gain the most revenue from their customers. Read this paper to learn how pervasive technology can be deployed to optimize operations and enable a superior customer experience. 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Cloud to Transform Software Delivery by IBM

November 2009 - (Free Research)
Read this white paper for an explanation of how cloud computing and IBM can help improve security, meet business goals, and improve software delivery efficiency. 
(WHITE PAPER) READ ABSTRACT |

Kofax reduced e-Docs cost per invoice by 50%. by Kofax, Inc.

February 2013 - (Free Research)
This video demonstrates how e-docs UK reducing their cost per invoice by 50% while improving their speed and ability to bring new customers on board. View now to learn how they were able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth. 
(VIDEO) READ ABSTRACT |

Implementing Metadata-Driven ETL Using Semantic Types by Expressor Software

October 2011 - (Free Research)
Read this white paper to learn how you can overcome many data integration challenges. 
(WHITE PAPER) READ ABSTRACT |

Nexcap Finance: SpringCM Solution reduces Nexcap’s invoice processing time by 25 percent by SpringCM

March 2011 - (Free Research)
Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions. 
(CASE STUDY) READ ABSTRACT |

Video: Using PCI for PII Case Study with WestJet airlines by Intel

March 2013 - (Free Research)
In this on-demand webinar WestJet presents a case study that will ground us in fundamental PCI DSS practices. Intel also presents how a drop-in gateway proxy design pattern can be used to solve PCI & PII scope reduction and ensure consistent security for APIs. 
(WEBCAST) READ ABSTRACT |

Business Agility Realized by IBM

July 2011 - (Free Research)
This brief provides insights through real life customer examples on how to optimize your business processes and decisions to transform your business; leverage rapid integration for an interconnected world; deliver applications that maximize investments; accelerate agility with an intelligent and flexible application infrastructure. 
(WHITE PAPER) READ ABSTRACT |

AOL transformed finance and administration services, improving efficiency and cutting costs by Hewlett-Packard Company

January 2011 - (Free Research)
This case study describes how leading Internet services and media company AOL Inc. outsourced finance and administration (F&A) services in order to improve accuracy, productivity, visibility, cost-efficiency, and more. 
(CASE STUDY) READ ABSTRACT |

Transforming the Procure-to-Pay Process by Hewlett-Packard Company

July 2012 - (Free Research)
In this resource, learn how supplier invoice automation can help you streamline the procure-to-pay (P2P) process and realize critical financial gains – including up to an 80% savings when compared to traditional paper-based invoice strategies. 
(WHITE PAPER) READ ABSTRACT |

Why Service Level Management is Mission Critical for all IT Service Providers by Autotask Corporation

December 2010 - (Free Research)
Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools. 
(WHITE PAPER) READ ABSTRACT |

BAO in the Auto Industry by IBM

June 2013 - (Free Research)
The auto industry needs to harness data to tailor customer interactions and marketing campaigns, creating needed change. 
(WHITE PAPER) READ ABSTRACT |

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