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Intelligent Metrics Ensures Success by IFS July 01, 2007 - (Free Research) Read how GED Integrated Solutions went through the process of identifying and implementing metrics to drive its business process improvement program in 2002 and has since learned many important lessons in how to track and leverage business metrics to improve operational performance.  (WHITE PAPER) READ ABSTRACT |

Fixed Assets Past, Present and Future: Realizing Maximum Value from Enterprise Investments by TAKE Supply Chain November 16, 2009 - (Free Research) This webcast explores the emerging paradigm for fixed asset management -- including new approaches and technologies for tracking the logical and physical deployment of fixed assets within the enterprise to extend asset life, improve utilization, and squeeze every dollar out of a company’s investment in equipment and facilities.  (WEBCAST) READ ABSTRACT |

Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG January 23, 2009 - (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.  (ARTICLE) READ ABSTRACT |

Integrated Infrastructure and Performance Management for Virtualized Environments by CA April 01, 2009 - (Free Research) Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments.  (WHITE PAPER) READ ABSTRACT |

The Importance of Measuring ROI: The Indicator of Business and IT Performance by SAP AG December 29, 2008 - (Free Research) A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.  (WHITE PAPER) READ ABSTRACT |

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

Best Practices in Creating a Strategic Finance Function by SAP AG January 23, 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

Logical Domains Quick Start Guide by Sun Microsystems, Inc. July 21, 2009 - (Free Research) Logical Domains, or LDoms, is Sun's built-in, no-cost hardware virtualization technology for servers and blade systems powered by UltraSPARC® T1, T2, and T2 Plus processors. The purpose of this Sun BluePrints™ article is to provide a simple set of steps for setting up and running a server with Logical Domains 1.2 software.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 18, 2009 - (Free Research) This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 03, 2009 - (Free Research) This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.  (WEBCAST) READ ABSTRACT |

Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars (E-mail this company) June 15, 2004 - (Free Research) Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for.  (WEBCAST) READ ABSTRACT |

Increase Application Scalability and Improve System Utilization with Sun™ Logical Domains by Sun Microsystems, Inc. May 01, 2009 - (Free Research) Sun's built-in, no-cost Logical Domains (LDoms) virtualization technology allows applications to effectively leverage these processors. This white paper describes how LDoms can be applied in different scenarios to increase application scalability and system utilization.  (WHITE PAPER) READ ABSTRACT |

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.  (WHITE PAPER) READ ABSTRACT |

Running Oracle Real Application Clusters (RAC) on Sun™ Logical Domains by Sun Microsystems, Inc. June 15, 2009 - (Free Research) This article discusses running Oracle Real Application Clusters (RAC) on servers configured with Sun™ Logical Domains (LDoms). Sun LDoms virtualization technology allows the creation of multiple virtual systems on a single physical system, and enables fine-grained assignment of CPU and memory resources to an Oracle RAC workload.  (WHITE PAPER) READ ABSTRACT |

Best Practices for a Data Warehouse on Oracle Database 11g by Oracle Corporation January 19, 2009 - (Free Research) In order to ensuring the EDW will get the optimal performance and will scale as your data set grows you need to get three fundamental things correct, the hardware configuration, the data model and the data loading process.  (WHITE PAPER) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.  (WHITE PAPER) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 27, 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.  (WEBCAST) READ ABSTRACT |

Versatile and Innovative Authentication Solutions to Secure and Enable Your Business by SafeNet, Inc. November 10, 2009 - (Free Research) SafeNet’s award-winning authentication solutions deliver exactly what your business needs to stay successful and safe for the long-term: strong authentication for secure access to business resources, ease of use, flexibility, and portability.  (PRODUCT OVERVIEW) READ ABSTRACT |

De-Duplication Is Physical - Storage Management Is Logical by Northern Parklife January 05, 2009 - (Free Research) This whitepaper will provide an overview of the benefits of Storage Resource Management as a "front end" to data deduplication. We will demonstrate how an SRM tool such as Northern Storage Suite can work in concert with data de-duplication technologies to efficiently streamline data and assure optimal performance of an organization's storage inf...  (WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici October 20, 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!  (WHITE PAPER) READ ABSTRACT |

Managing SharePoint in an Enterprise Environment by Global Knowledge October 2008 - (Free Research) Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them.  (WHITE PAPER) READ ABSTRACT |

Defining Relevant Metrics for Populating a Data Quality Scorecard by DataFlux Corporation January 2009 - (Free Research) In this webcast your will learn how to Populate a Data Quality Scorecard with Relevant Metrics.  (WEBCAST) READ ABSTRACT |

New Research: How to Improve Your B2B Email Marketing Results in 2007 PDF Slides by KnowledgeStorm Webinars (E-mail this company) February 2007 - (Free Research) View the slides presented in the "New Research: How to Improve Your B2B Email Marketing Results in 2007" Webcast and find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007.  (ANALYST REPORT) READ ABSTRACT |

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc. November 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Event Management by BMC Software, Inc April 2009 - (Free Research) This BMC webcast will present a methodology for identifying the metrics that have the most impact on critical business applications and for creating exception events to notify of critical application problems.  (WEBCAST) READ ABSTRACT |

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