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 •   Unified Communications / Voice & Data Convergence
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 •   Contact Center Management
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Wireless LAN Best Practices for Compliant Care by Aerohive Networks

December 31, 2013 - (Free Research)
Access this white paper to discover how wireless LAN (WLAN) has become a critical part of healthcare network infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Planning, Deploying and Managing Enterprise VoIP by CA Technologies.

April 2008 - (Free Research)
The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Cooper University Hospital Utilizes Cisco IPT and Wireless Network to Track Equipment and Enhance Patient Safety by Dimension Data

February 2010 - (Free Research)
After successful prior engagements, Cooper University Hospital (CUH) asked Dimension Data to implement an IP telephony (IPT) solution for its existing data center and new Medical Coordination Center (MCC). 
(CASE STUDY) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Cisco and IBM: Enhancing the Way People Work through Unified Communications by IBM Line of Business

February 2008 - (Free Research)
Collaboration will be made easier and communications will be enhanced. Individuals and teams will work more effectively-when, where and how they choose-without sacrificing security or productivity. Learn how in this white paper. 
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TUFF SHED Builds Productivity with Tracking Solution by AT&T Corp

October 2011 - (Free Research)
In this case study discover how TUFF SHED, a leading provider of installed storage buildings and garages, implemented TeleNav Vehicle Tracker™ from AT&T to help the company improve the productivity of its workforce and better monitor its fleet. 
(CASE STUDY) READ ABSTRACT |

Video conferencing adoption: Tracking trends and deployment strategies by SearchSecurity.com

April 2011 - (Free Research)
Managers are looking for ways to incorporate video conferencing into their unified communications (UC) architectures as adoption continues to grow. This e-guide offers top recommendations and best practices to help you through the video decision process while ensuring quality stays a high priority. 
(EGUIDE) READ ABSTRACT |

Mobile Application Keeps KART Vans on a Roll by AT&T Corp

October 2011 - (Free Research)
This case study shows how The Kings County Area Public Transit Agency uses mobile applications to increase the effeciency of their rural transit vanpool program. 
(CASE STUDY) READ ABSTRACT |

Five Ways to Improve Cost Containment by Cisco Systems, Inc.

January 2007 - (Free Research)
An intelligent information network infrastructure can go a long way toward helping SMBs contain costs. This paper examines five ways SMBs can make their network work for them. 
(WHITE PAPER) READ ABSTRACT |

Document Management with Office SharePoint Server 2007 by Microsoft

August 2007 - (Free Research)
The Office SharePoint Server 2007 document management solution is uniquely positioned to help your organization succeed with its document management goals. With Sharepoint you can extend document management capabilities to all employees, improving compliance with enterprise standards and delivering value to the business. 
(WHITE PAPER) READ ABSTRACT |

IT industry outlook 2014 by ComputerWeekly.com

April 2014 - (Free Research)
This report from CompTIA provides an overview of the size, shape and growth factors of the information technology (IT) industry. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.

The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. 
(HARDWARE PRODUCT)

The Human Energy Crisis: Technology's Role In Supporting Field Workforce, Hourly And High-Volume Hiring Needs by Taleo

December 2008 - (Free Research)
For all the advances in the technology over the last 20 years, the process of hiring hourly workers has remained fairly static. 
(WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

Integrated Solutions for Defect and Project Tracking by TechExcel

June 2008 - (Free Research)
This paper describes the unique approach and conceptual model that has made DevTrack a clear leader in today's competitive defect tracking market. 
(WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

JIRA 4.1.2 by Atlassian

August 2010 - (Free Research)
IT Problem: JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean interface for organising issues with customisable workflows, JIRA is the perfect fit for your team. 
(DOWNLOAD)

Elementool Bug Tracking Keeps Software Fixes on Course by Elementool, Inc.

January 2008 - (Free Research)
Can you list all the issues your software team is working on? Can you sort them by severity, priority, features affected, and other criteria? Can you show the histories of all related actions? This article details how Elementool Bug Tracking can help. 
(ARTICLE) READ ABSTRACT |

What's Happening on Your Shop Floor? by Plex Systems

March 2009 - (Free Research)
Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track.. 
(WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat

December 2008 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. 
(WHITE PAPER) READ ABSTRACT |

IMS Ready and Raring to Go: A New World of Voice, Video, and Data by F5 Networks

August 2007 - (Free Research)
The beliefs that IMS architecture is nearly identical to SOA within the enterprise application development market are not without merit. Read this paper to learn the key differences. 
(WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

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