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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Numara Software Webinar - Track It! by Numara Software

June 08, 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. 
(WEBCAST) READ ABSTRACT |

Help Desk vs. Service Desk: Which One is Right for You by Numara Software

March 05, 2009 - (Free Research)
This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. 
(WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Enterprise Single Sign-On The Holy Grail of Computing by Dell Software

October 02, 2009 - (Free Research)
In today's enterprise, IT managers are faced with the growing challenge of keeping track of multiple passwords and system identities. In this document, we'll discuss how Quest approaches enterprise single sign-on and a unique solution that addresses nearly all facets of the challenges. 
(WHITE PAPER) READ ABSTRACT |

PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™ by PistolStar, Inc.

August 26, 2009 - (Free Research)
PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives. 
(PRODUCT OVERVIEW) READ ABSTRACT |

The Education Edge: School Administration Software by Blackbaud

This complete solution was developed exclusively for school administrators to help effectively manage every aspect of school administration and student information. 
(SOFTWARE PRODUCT)

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

IT Managers Struggle to Make the Right Service Desk Choice! by Numara Software

December 16, 2009 - (Free Research)
Dynamic Markets Research Demonstrates that Nearly All IT Managers' Service Desk Solutions are Creating Cost Headaches Beyond the Basic Purchase Price. 
(ANALYST REPORT) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suiteā„¢, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation

March 2008 - (Free Research)
Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to... 
(WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by Dell Software

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)

Mobile RFID Readers: Read Points That Move with Your Assets by Motorola, Inc.

March 2007 - (Free Research)
Tracking inventory with RFID just got easier. Read this white paper to see how mobile RFID read points are helping increase visibility for company inventory and other assets, regardless of where it is in the supply chain. 
(WHITE PAPER) READ ABSTRACT |

Keeping Service Desk Simple by Nimsoft, Inc.

July 2012 - (Free Research)
Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems. 
(WEBCAST) READ ABSTRACT |

Faster Application Development via Improved Database Change Management by Embarcadero Technologies, Inc.

March 2009 - (Free Research)
Embarcadero® Change Manager™ puts the power of change tracking, schema comparison, software-generated synchronization scripts, and flexible reporting into the hands of the development team. 
(WHITE PAPER) READ ABSTRACT |

The Role of Password Management in Achieving Compliance by PistolStar, Inc.

June 2008 - (Free Research)
This paper will look at the dramatic impact password management solutions have had on organizations. 
(WHITE PAPER) READ ABSTRACT |

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics by Verint Systems

April 2008 - (Free Research)
As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance. 
(WHITE PAPER) READ ABSTRACT |

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)

SYSPRO Helps Toyota Tsusho Steel Centre Sustain Waste Elimination Philosophy by SYSPRO

December 2012 - (Free Research)
This brief case study reveals how the right financial, manufacturing, and distribution services enabled the automotive components manufacturer Toyota Tsusho Steel Centre Australia (TTSCA) to improve profitability, efficiency, and more. 
(CASE STUDY) READ ABSTRACT |

Faster SQL Profiling for Better Database Performance by Embarcadero Technologies, Inc.

April 2009 - (Free Research)
Find out how Embarcadero's DB Optimizer™ can help you to quickly discover and fix problematic SQL statements that can cause performance bottlenecks in your database. DB Optimizer™ gives you the flexibility of using a single easy-to-use IDE to test, profile and tune SQL. 
(WHITE PAPER) READ ABSTRACT |

Increased Effectiveness through Intentionally Designed Culture by Ivar Jacobson Consulting

June 2008 - (Free Research)
Intentionally Designed Culture (IDC) is the systematic approach to identifying, effecting, and tracking the necessary behavioral changes in an organization. 
(WHITE PAPER) READ ABSTRACT |

All the Help Desk You Need by N-able Technologies

June 2014 - (Free Research)
This informative guide explores one company's help desk manager platform and how it can enhance your services. 
(WHITE PAPER) READ ABSTRACT |

Desktop Delivery: Making Desktop Virtualization Work by Citrix

August 2008 - (Free Research)
This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization. 
(WHITE PAPER) READ ABSTRACT |

Vestcom International: Personalization Drives Repeat Business by Exstream Software

April 2008 - (Free Research)
Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering... 
(CASE STUDY) READ ABSTRACT |

Putting Windows 7 Migration on the Fast Track by BDNA

June 2011 - (Free Research)
The Windows 7 migration will soon be a reality for nearly every organization. And while the migration process can present many challenges, BDNA technologies can provide a fully transparent view into the entire infrastructure, reducing the risks and costs of migration. Read now to ensure your migration is efficient and cost-effective. 
(WHITE PAPER) READ ABSTRACT |

Fast-Tracking Data Warehousing & Business Intelligence Projects via Intelligent Data Modeling by Embarcadero Technologies, Inc.

January 2010 - (Free Research)
Often times Business Intelligence (BI) projects miss the mark with their business users because the proper documenting of required data and related business rules is not executed. This paper looks at fast-tracking data warehousing and BI projects using data modeling. 
(WHITE PAPER) READ ABSTRACT |

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