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Customer-Centered Innovation: Driving Operational Excellence from the Outside-In by OpenText April 29, 2013 - (Free Research) Watch this webinar today to discover how Europ Assistance Group was able to further improve their customer-oriented culture. Find out how they improved customer service levels and operational efficiency while also delivering new business innovations that could fuel growth and higher profitability.  (WEBCAST) READ ABSTRACT |

Web 2.0 for the Enterprise: Setting the Foundation for Success by Oracle Corporation October 2008 - (Free Research) Bringing Web 2.0 to the enterprise is more than just the latest technology; it's about changing the traditional business model and tapping into the creativity, intellect, and passion of every single employee.  (ANALYST REPORT) READ ABSTRACT |

Storage Magazine * January 2010: vSphere and Storage by SearchStorage.com January 2010 - (Free Research) In the January 2010 issue of Storage magazine online, we turn our attention to vSphere. This VMware release included many features designed to ease the storage burdens that server virtualization can cause. Our cover story tells you how each feature works. Plus, read how Ford Motor Company solved capacity planning challenges.  (EZINE) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact January 2011 - (Free Research) This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Deliver Application Integration Projects in Days by Cast Iron Systems February 2009 - (Free Research) This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.  (WHITE PAPER) READ ABSTRACT |

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com January 2012 - (Free Research) Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group.  (ESSENTIAL GUIDE) READ ABSTRACT |

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc. The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features.  (HARDWARE PRODUCT)

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications June 2008 - (Free Research) To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.  (WHITE PAPER) READ ABSTRACT |

Gartner: Two-tier ERP suite strategy - considering your options by ComputerWeekly.com September 2010 - (Free Research) Increasing numbers of companies are evaluating a two-tier enterprise resource planning (ERP) strategy; running separate lower-cost regional solutions for small-tomidsize subsidiaries, despite, in many cases, already rolling out a global ERP system.  (WHITE PAPER) READ ABSTRACT |

Securing your Online Data Transfer with SSL by Thawte Inc. July 2011 - (Free Research) Security is an absolute must for your email and website platforms. Without it your customers are certain to lose trust and slow down business. Read this expert resource now to learn the basics of security and SSL certificates.  (WHITE PAPER) READ ABSTRACT |

Future-Proofing the Core, the Distribution Layer, and the Wiring Closet of Enterprise Networks by D-Link June 2010 - (Free Research) With so much riding on the availability and performance of the network, businesses of all sizes need a reliable infrastructure that eliminates downtime and is highly efficient, and flexible to handle the challenges of ever-increasing bandwidth. Read this paper to learn what you should look for in a solution and how to choose the proper vendor.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Layering Enterprise Security with Next Generation Access Management by Oracle Corporation January 2009 - (Free Research) Read this paper to learn more about the current state of security and identity management. The presenters discuss solutions related to enterprise security issues and the benefits of Oracle products.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge July 2006 - (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.  (WHITE PAPER) READ ABSTRACT |

Layered Security: Protecting Your Data in Today's Threat Landscape by Tripwire, Inc. November 2011 - (Free Research) In this white paper, learn how threats have evolved over time, shortcomings of the perimeter-centric approach to security, steps to implementing a layered security approach to security, and much more.  (WHITE PAPER) READ ABSTRACT |

Deliver Application-level Security at Data Center Performance Levels by Check Point Software Technologies Ltd. September 2008 - (Free Research) The shift from network-layer attacks to dynamically changing application-layer threats has dramatically increased security needs. This paper examines appliances that can quickly evolve to guarantee performance yet maintain a high level of security.  (WHITE PAPER) READ ABSTRACT |

E-Book: How to Lose Customers in Five Easy Steps by SAS Institute Inc. August 2009 - (Free Research) This paper presents the five most common practices that result in losing the customer and how to avoid those pitfalls. You'll also learn how smarter customer interactions and more customer-centric measures can help you deepen and grow relationships with your most valuable customers.  (EBOOK) READ ABSTRACT |

Computer Weekly 4 October 2011: Download the latest issue of the UK's leading technology publication, with our analysis of the business technology news that matters to IT managers by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, transformation. Download the new issue now.  (EZINE)

Bring Your Own iPad to Work by Aruba Networks, Inc. March 2011 - (Free Research) Many CIOs face overwhelming user demand to support personal mobile devices on the WLAN. This paper reviews the issues IT organizations face when employees demand to use their personal mobile devices in the office.  (WHITE PAPER) READ ABSTRACT |

Core Data Services: Basic Components for Establishing Business Value by Pitney Bowes Business Insight January 2010 - (Free Research) Standardizing data management practices when developing the enterprise architecture lowers risk and increases consistency; Organizational trust in the data simplifies application development. This paper explores how a set of value-added data services can reduce operational costs, increase efficiency and improve the quality of enterprise data.  (WHITE PAPER) READ ABSTRACT |

5 Steps to Secure the Wireless Network by NETGEAR Inc. October 2010 - (Free Research) Today’s organizations increasingly rely on the ease and lower cost of wireless networking. Schools and businesses are investing in Wi-Fi to leverage benefits including more flexible network connectivity, improved productivity, and reduced capital expense. Read this white paper to learn how to incorporate wireless connectivity into your everyday.  (WHITE PAPER) READ ABSTRACT |

Address performance and capacity issues by deploying a virtual infrastructure for SAP by VMware, Inc. March 2009 - (Free Research) This white paper describes technical and business considerations for deploying a virtual infrastructure for SAP landscapes with EMC and VMware technologies. The white paper addresses a variety of key considerations for deploying such an infrastructure.  (WHITE PAPER) READ ABSTRACT |

Information Governance: Orchestrate people, processes and technology for success by IBM March 2011 - (Free Research) Not every business has a material supply chain, but all organizations have an information supply chain. It runs through applications, databases and servers, and it ends in an array of ever-changing products that are critical to the health of the organization. Read this white paper to learn more today.  (WHITE PAPER) READ ABSTRACT |

Business Ready Solutions for Virtual Infrastructure Availability Using Dell™ PowerEdge™ Servers, Dell Powervault™ Storage, and VMware vSphere™ by Dell, Inc. and Intel® July 2009 - (Free Research) This white paper presents an example configuration and best practices for deploying and configuring a highly available architecture using an example solution configuration and then discussing how the configuration helps in maximizing uptime.  (WHITE PAPER) READ ABSTRACT |

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up by Egenera November 2010 - (Free Research) At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.  (WHITE PAPER) READ ABSTRACT |

Layered Tech expands to new markets and improves ROI with CA 3Tera AppLogic by CA Technologies. March 2011 - (Free Research) This case study explains how Layered Tech’s implementation of CA 3Tera AppLogic helped it improve ROI and enabled Layered Tech to service a new market of premium customers without increasing costs.  (CASE STUDY) READ ABSTRACT |

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