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Report – Benchmarks for UC TCO by ShoreTel

January 31, 2012 - (Free Research)
Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities. 
(ANALYST REPORT) READ ABSTRACT |

The Definitive Guide to Upgrading Your Nortel™ Communications System by Avaya

September 02, 2011 - (Free Research)
Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Get Ahead with a Business Communications Network by Cisco Systems, Inc.

August 14, 2009 - (Free Research)
Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done. 
(WHITE PAPER) READ ABSTRACT |

Automotive Repair Shop Increases Productivity and Improves Customer Service by Cisco Systems, Inc.

June 2008 - (Free Research)
In this case study, read how Seyfer Automotive implemented a new communications system freed up 30 minutes daily for the service manager, resulting in one to two additional daily repair jobs worth US$200 to $US400. 
(VIDEOCAST)

Cisco Smart Business Communications System by Cisco Systems, Inc.

April 2009 - (Free Research)
Swedish 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(SOFTWARE PRODUCT)

The Unified Physical Infrastructure Approach by Panduit

January 2010 - (Free Research)
In this paper, you'll learn that UPI-based solutions provide superior business value, helping customers keep pace with technology innovations and build a smarter, unified business foundation. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge

December 2008 - (Free Research)
Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. 
(WHITE PAPER) READ ABSTRACT |

Maria Parham Medical Center - Meeting The Challenges of Long-Term Storage by Iron Mountain

March 2012 - (Free Research)
This case study outlines the Maria Parham Medical Center's selection for its scalability, cost-efficiency and comprehensive management of all aspects of storage, maintenance and data restoration. They now have the peace of mind that all medical images in its PACS are safely archived and easily recoverable. 
(CASE STUDY) READ ABSTRACT |

AmeriMerchant Video by Avaya

September 2011 - (Free Research)
This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system. 
(VIDEOCAST) READ ABSTRACT |

Role-Based Access Control in Avaya Aura by Global Knowledge

March 2013 - (Free Research)
Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today. 
(WHITE PAPER) READ ABSTRACT |

Stikeman Elliott LLP: IT Team Offers Legal Team More Functionality in their BlackBerry Smartphones by BlackBerry

September 2011 - (Free Research)
Access this case study to learn how a busy, mobile legal team successfully developed a Blackberry application to easily look up contact lists, access internal information about their firm and have an emergency communications system in place. 
(CASE STUDY) READ ABSTRACT |

E-Book: Storage for PACS - Infrastructure and Implementation Decisions for Managing Digital Image Storage by SearchHealthIT.com und SearchStorage.com

March 2010 - (Free Research)
For many medical institutions, the expense and management burdens of storing the big files created by picture archiving and communications systems (PACS) are fast growing beyond control. In response, some hospital IT executives are turning to data storage outsourcers. 
(EBOOK) READ ABSTRACT |

Dell Fluid Data architecture provides the backbone for patient information at Kansas Spine Hospital by Dell, Inc.

March 2012 - (Free Research)
Read this brief case study to learn more about the storage scalability challenges that Kansas Spine Hospital faced, how it overcame them a Dell solution and the benefits it reaped, including simplified administration, reduced bandwidth and capacity costs, about 85% of acquisition costs for a backup solution by leveraging DR features and more. 
(CASE STUDY) READ ABSTRACT |

Develop a New PACS Integration Strategy to Merge Data by HP & Intel®

February 2013 - (Free Research)
Read this e-guide from SearchHealthIT.com for key insight into ways health care facilities can integrate their various systems so that all patient data – whether images or EHR – resides in the same location. 
(EGUIDE) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc.

January 2006 - (Free Research)
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more. 
(CASE STUDY) READ ABSTRACT |

Polycom UC Intelligent Core: Scalable Infrastructure for Distributed Video by Polycom, Inc.

August 2010 - (Free Research)
Video is leaving the dedicated video conference room and becoming a standard communication tool and part of the individual's daily workflow. In turn, this trend is having a profound impact on the scalability requirements of the visual communication system. 
(WHITE PAPER) READ ABSTRACT |

Cash In On Your Old PBX System by Cisco Systems, Inc.

May 2010 - (Free Research)
Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications. 
(PRODUCT OVERVIEW)

eGuide: Top Defense Strategies and Security Considerations for Unified Communications (UC) by IPC Systems, Inc.

August 2009 - (Free Research)
Organizations turn to unified communications as a cost-effective alternative to traditional communication systems. But security professionals often struggle with the problem of securing VoIP and unified communications. Read this expert E-Guide and discover unified communications infrastructure threats and basic techniques for addressing them. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

What’s New with IP Office 8.1 by Avaya

December 2012 - (Free Research)
This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more. 
(WHITE PAPER) READ ABSTRACT |

Home Suite Home by Avaya

September 2011 - (Free Research)
This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want. 
(VIDEOCAST) READ ABSTRACT |

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services

July 2009 - (Free Research)
With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Evolve FAQ by Plantronics

April 2011 - (Free Research)
UC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation. 
(WHITE PAPER) READ ABSTRACT |

Polycom UC Intelligent Core: Scalable Infrastructure for Distributed Video by Polycom, Inc.

July 2011 - (Free Research)
Access this paper to learn of the scalability issues in the core of your UC network. Discover the approaches to creating a scalable, intelligent, distributed video infrastructure that supports today's video-enabled organizations and service providers offering video services. 
(WHITE PAPER) READ ABSTRACT |

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