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Ziff Davis: Maximizing Performance and Minimizing Cost with Interactive Business Intelligence by IBM

April 10, 2013 - (Free Research)
View this white paper to learn how IT decision makers can drive faster analytics over large data volumes in a data warehouse. It outlines how you can give end users the ability to have a more interactive analysis using online analytical processing (analysis.) 
(WHITE PAPER) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact

September 22, 2010 - (Free Research)
This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems

April 2008 - (Free Research)
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software

June 2008 - (Free Research)
We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives. 
(WHITE PAPER) READ ABSTRACT |

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc.

July 2008 - (Free Research)
This white paper provides the three best practices for today's profitable contact centers. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Boosting Website Performance by Limelight Networks, Inc.

April 2010 - (Free Research)
Join Limelight Networks VP of Strategic Alliances, Adam Wray, Senior Product Manager, Ken Iversen, and Integration Consultant Lead, Derek Boonstra as they discuss key strategies for cost-effectively boosting site performance without compromising on user experience. 
(WEBCAST) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

SIP Management: Top benefits and potential challenges by Metaswitch Networks

September 2011 - (Free Research)
This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges. 
(EGUIDE) READ ABSTRACT |

Top 7 applications for 802.11ac Gigabit Wi-Fi by Aruba Networks

May 2013 - (Free Research)
This brief guide shows the top 7 use cases for the new 802.11ac Wi-Fi and highlights how this provides improved speed and capacity. 
(WHITE PAPER) READ ABSTRACT |

Gaming Company Uses Cloud Infrastructure for Top Performance by IBM

December 2013 - (Free Research)
In this brief case study, learn how KUULUU -- an interactive gaming company -- leveraged an Infrastructure-as-a-Service (IaaS) platform that could adjust to their dynamic infrastructure needs, so they didn't have to worry about downtime or security, enabling them to focus on their core mission. 
(WHITE PAPER) READ ABSTRACT |

Agile Portfolio Management by Rally Software

July 2013 - (Free Research)
Access this interactive presentation to explore how strategic portfolio planning can help your business cultivate innovation, and learn why an agile approach to portfolio management can help you overcome the shortcomings of traditional methods. 
(PRESENTATION) READ ABSTRACT |

How to Lead Your BI Project with a Brand New Approach by Pentaho Corporation

September 2011 - (Free Research)
This article discusses reasons why many BI projects fail and explore solutions for why they fail. 
(WHITE PAPER) READ ABSTRACT |

Connecting Through Content: Issue One by KnowledgeStorm, Inc (E-mail this company)

March 2007 - (Free Research)
This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives. 
(ANALYST REPORT) READ ABSTRACT |

Achieving ROI from Enterprise Communications: A Revolutionary Approach by Thunderhead

July 2011 - (Free Research)
This white paper provides an overview of how Thunderhead customers have achieved truly revolutionary ROI by streamlining their communications processes through the implementation of the Thunderhead Enterprise Communications platform. 
(WHITE PAPER) READ ABSTRACT |

Systems of Engagement: The Future of Enterprise IT by Hewlett-Packard Limited

February 2013 - (Free Research)
In this brief on-demand video, Forrester Research Vice President and Principal Analyst John McCarthy describes how systems of engagement are shaping the future of enterprise IT. Tune in to learn more today. 
(WEBCAST) READ ABSTRACT |

Customer Spotlight: The Journey to Fast EMR Access via VMware View “Follow me” Desktops and Walk-Away Security by Imprivata

January 2011 - (Free Research)
Learn about Memorial Healthcare’s latest approach to ensure that its clinicians have fast and secure access to critical patient information. You will learn about secure “follow me” desktops to provide doctors and nurses with patient information at their fingertips - from any workstation or personal device. 
(WEBCAST) READ ABSTRACT |

Podcast--Connecting Through Content Issue One: How Technology Marketers Meet Buyers' Appetite For Content by KnowledgeStorm, Inc (E-mail this company)

May 2007 - (Free Research)
This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers. 
(PODCAST) READ ABSTRACT |

A 15-minute Guide to Interactive Content Management by EMC Corporation

March 2007 - (Free Research)
Interactive content management (ICM) is a set of technologies for managing the production process and content types that deliver compelling communications. 
(ARTICLE) READ ABSTRACT |

HPC Storage: Taming the Data Torrent by Dell, Inc. and Intel®

August 2011 - (Free Research)
Check out this latest issue of HPC source to learn about the current state of high performance computing and what top experts predict for the coming decade. 
(EZINE)

Interactive Marketing eBook: It’s all about the Journey by Unica Corporation - An IBM Company

May 2011 - (Free Research)
No matter where you are on your journey to Interactive Marketing, you can get there with the right marketing software solutions. When you achieve effective, efficient, measurable marketing that creates meaningful dialogue, you ensure increased lifetime customer value. This eBook reveals just some of the important steps along the journey. 
(EBOOK) READ ABSTRACT |

Delivering Quality Leads, Not Just Quantity: The Interactive Value of Webinars by Citrix Online

December 2008 - (Free Research)
Using interactive media such as Webinars can help marketers effectively balance quality with quantity when it comes to lead generation. Download the white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Engaging Your Subscribers Using Interactive Media in Email by Bronto Software

October 2008 - (Free Research)
This paper reviews the best practices for integrating engaging interactive media elements into your current email marketing program. It will cover video in email, utilizing polls, flash presentations, RSS feeds and more. 
(WHITE PAPER) READ ABSTRACT |

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC by Schneider Electric

January 2004 - (Free Research)
This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements. 
(WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys

June 2008 - (Free Research)
This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Pentaho BI 4 Launch by Pentaho Corporation

October 2011 - (Free Research)
This presentation transcript is an in-depth look at Pentaho's BI 4 Enterprise Edition, a user-driven BI system. Read to learn about the latest features including: interactive reporting, data discovery capabilities, and new user interface. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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