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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 02, 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

Why Your Service Desk is Failing Whitepaper by CA Technologies.

September 2012 - (Free Research)
This guide explores the challenges and failings of legacy service desks and newer service management platforms, and outlines five key requirements of service management success. Also inside, find critical questions to ask potential service management vendors. 
(WHITE PAPER) READ ABSTRACT |

Whitepaper: VDI and beyond: Addressing top IT challenges to drive agility and growth by Citrix

January 2014 - (Free Research)
This paper explores a collection of tools for delivering virtual applications and desktops that can help drive greater agility and productivity for a modern, mobile workforce. 
(WHITE PAPER) READ ABSTRACT |

Network Problems on the Frontline: Turning techs into fast problem solvers by Fluke Networks

September 2010 - (Free Research)
This whitepaper will describe the problems facing technicians today, and will illustrate how selfinterpreting tools will turn network techs into fast problem solvers, not just problem finders. 
(WHITE PAPER) READ ABSTRACT |

6 Tasks You Can’t Do With Traditional IT Operations Tools by VMware, Inc.

November 2013 - (Free Research)
This whitepaper dives into the 6 tasks that traditional IT infrastructure tools can't do. 
(WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 2008 - (Free Research)
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? 
(WHITE PAPER) READ ABSTRACT |

Red Hat CloudForms: Cloud Resource Management the Right Way by Red Hat

November 2013 - (Free Research)
This whitepaper covers a set of management tools that can handle anything your virtual infrastructure environment can throw at you. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing for Midsize Business: Delivering Innovation and Efficiency whitepaper by IBM

January 2011 - (Free Research)
Read this white paper as it discusses the benefits for midsized businesses to implement cloud computing such as reducing IT complexity and accelerating business value. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Grade Management for OpenStack by Red Hat

April 2013 - (Free Research)
This whitepaper details a set of management and automation tools that will help IT handle the added challenges of hybrid cloud computing service models. 
(WHITE PAPER) READ ABSTRACT |

Remote Server Management: Important Facts to Consider when Choosing your Tools by Raritan Inc.

March 2014 - (Free Research)
This whitepaper compares the three general categories of remote server management tools in four essential criteria. 
(WHITE PAPER) READ ABSTRACT |

Why is the ITSM Market Moving to the Cloud? by BMC Software, Inc.

October 2013 - (Free Research)
This whitepaper covers why organizations move their IT service desk tools to the cloud and the looks at eight benefits it can bring to your organization. 
(WHITE PAPER) READ ABSTRACT |

Dell Precision Performance Optimizer (DPPO) by Dell, Inc.

March 2014 - (Free Research)
This whitepaper examines the importance of utilizing easy-to-use tools that monitor system resources, track workload characteristics and help identify problem areas and configure as necessary. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 
(WHITE PAPER) READ ABSTRACT |

Faster SQL Profiling for Better Database Performance by Embarcadero Technologies, Inc.

April 2009 - (Free Research)
Find out how Embarcadero's DB Optimizer™ can help you to quickly discover and fix problematic SQL statements that can cause performance bottlenecks in your database. DB Optimizer™ gives you the flexibility of using a single easy-to-use IDE to test, profile and tune SQL. 
(WHITE PAPER) READ ABSTRACT |

Dell Performance Analysis Collection Kit by Dell, Inc.

December 2013 - (Free Research)
This whitepaper describes a tool that can gather and provide insight into things like disk IO and memory utilization. 
(WHITE PAPER) READ ABSTRACT |

Whitepaper: How to Segregate & Load Balance 10G Traffic to 1G Tools by Gigamon

July 2009 - (Free Research)
Check out this brief paper to learn how using a Data Access Switch with multi-rule mapping feature to share the load among multiple parallel processing Gigabit tools, 10-Gig network can be monitored comprehensively and cost-effectively. 
(WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

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