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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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The Effectiveness of Live Chat: A Research Study by LogMeIn, Inc.

February 01, 2012 - (Free Research)
Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey. 
(WHITE PAPER) READ ABSTRACT |

Build powerful reporting applications with open source BI by Actuate

January 13, 2012 - (Free Research)
View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers. 
(WEBCAST) READ ABSTRACT |

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data. 
(SOFTWARE PRODUCT)

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES by NTR Global

October 12, 2011 - (Free Research)
To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency. 
(WHITE PAPER) READ ABSTRACT |

Office 365 SharePoint Online - Architectural Considerations by AvePoint, Inc.

October 24, 2011 - (Free Research)
Learn about the new services available for Office 365 and how you can incorporate them into your enterprise IT portfolio. 
(WHITE PAPER) READ ABSTRACT |

Federating Architectures For BI Professionals by Composite Software

December 06, 2011 - (Free Research)
In this BeyeNETWORK e-book, data warehousing expert Wayne Eckerson describes how to create a federated business intelligence (BI) architecture that aligns with organizational imperatives. 
(EBOOK) READ ABSTRACT |

Extend Your Business Intelligence Enterprise Beyond the Firewall by Business Objects

August 2007 - (Free Research)
How do you share critical information with customers or partners outside your firewall? Delivering reports via email – or worse, by hand – is ineffective. This webcast shows how to securely distribute reports, dashboards, and documents over the web, segregate report viewing privileges, and connect to reports with live data through your firewall. 
(WEBCAST) READ ABSTRACT |

The Total Economic Impact Of Microsoft Office 2010 by ComputerWeekly.com

May 2010 - (Free Research)
In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010. 
(WHITE PAPER) READ ABSTRACT |

How IT can work with the gadget-conscious Generation Y by ComputerWeekly.com

October 2010 - (Free Research)
Generation Y is rapidly entering the workforce, bringing with it the most technology-literate set of workers ever employed. They don’t want to be locked down and restricted – they want flexibility and the freedom to use their own devices and familiar social tools in their jobs. That presents a whole new set of risk management challenges. 
(WHITE PAPER) READ ABSTRACT |

Social engagement tips from author Qualman by Infor CRM

February 2012 - (Free Research)
Read this tip guide now to learn how to go about making the first move with your customers in Web 2.0 and what are the best tactics for engaging and retaining customers. 
(EGUIDE) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

Transforming Applications for the Secure, Context-Aware, Instant-On Connected World by Hewlett-Packard Limited

January 2012 - (Free Research)
Uncover how Instant-On Enterprises are transforming applications for a secure, context aware, connected environment at work, home, play or on the road. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc.

January 2012 - (Free Research)
Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it. 
(WHITE PAPER) READ ABSTRACT |

Deliver Dynamic Business Continuity for the Enterprise with Dell Compellent Live Volume by Dell Compellent

October 2011 - (Free Research)
Access this white paper to learn about an innovative platform that can help your business minimize downtime, balance workloads, and easily shift resources across the cloud. 
(WHITE PAPER) READ ABSTRACT |

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited

January 2012 - (Free Research)
Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 2011 - (Free Research)
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 
(EZINE) READ ABSTRACT |

E-Guide: Windows Server 2008 R2 upgrade and management considerations by Dell and Microsoft

August 2010 - (Free Research)
What does Windows Server 2008 R2 have in store and what benefits are early adopters most excited about? Get answers to these questions and more in this expert e-guide from SearchWindowsServer.com. Gain greater insight into new features and learn how R2 could help save your organization money. 
(EGUIDE) READ ABSTRACT |

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.

March 2006 - (Free Research)
The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live. 
(WHITE PAPER) READ ABSTRACT |

Glitch-Free Online Meetings: Newest Tools Minimize IT Support; Maximize Experience by Premiere Global Services

January 2012 - (Free Research)
The benefits of virtual meeting technologies are clear, but often the wrong software is adopted. Learn about the latest offerings in virtual collaboration and why your organization can benefit from a more effective solution. 
(WHITE PAPER) READ ABSTRACT |

Oracle SOA vs. IBM SOA – Customer Perspectives on Evaluating Complexity and Business Value by Oracle Corporation

December 2011 - (Free Research)
With this white paper, Oracle SOA vs. IBM SOA, you'll get a healthy perspective on SOA and figure out which option is best for your organization. 
(WHITE PAPER) READ ABSTRACT |

E-Book: How to develop an SAP data archiving strategy by Dolphin

May 2010 - (Free Research)
As more businesses deal with aging SAP systems, data archiving strategies are becoming more important. Most administrators either have added storage or migrated historical data to offline storage. But simply moving old data elsewhere isn’t ideal. Read this e-book to learn how to develop successful SAP data archiving strategies and solutions. 
(EBOOK) READ ABSTRACT |

SolarWinds Engineer's Toolset v9: Network Management Software 30-Day Free Trial by SolarWinds, Inc.

November 2007 - (Free Research)
SolarWinds Engineer's Toolset is renowned by network engineers worldwide, who rely on its desktop tools to monitor, discover, manage, and troubleshoot their networks. Download a free 30-day trial to explore capabilities including: monitors and alerts on availability, bandwidth utilization and network device health, and robust network diagnostics. 
(DEMO)

Live Volume: Online Migration of Storage Between Dell Compellent Arrays by Dell Compellent

May 2011 - (Free Research)
With Dell Compellent Live Volume, organizations can continuously optimize storage for high availability and Administrators can move enterprise data when and where it’s needed on demand, based on ever-changing business conditions and application requirements. 
(DATA SHEET) READ ABSTRACT |

The Real World Value of the IBM® XIV® Storage System by IBM

March 2011 - (Free Research)
This paper will introduce you to six medium-sized enterprise European users of the IBM XIV Storage System. Using informal and unscripted interviews, you'll follow them through their choice of the system to installation and, finally, into workload migration, live production, and daily use. 
(CASE STUDY) READ ABSTRACT |

Maximizing Value in the Efficient Data Center by Dell, Inc. and Intel

March 2010 - (Free Research)
Large-scale consolidation using Dell PowerEdge servers with the Intel Xeon 7500 series processors and Hyper-V can multiply the benefits of virtualization, while significantly reducing associated costs. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

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