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Presentation Transcript: Remote Data Center Management for Disaster Recovery Purposes by Iron Mountain

August 25, 2011 - (Free Research)
Andrew Burton, Editor of SearchDisasterRecovery.com and Kyle Rankin, Systems architect for QuinStreet Incorporated and President of the North Bay Linux Users Group will discuss remote server management and outline the benefits of having your data backed up somewhere off-site. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

GoToAssist Corporate - Remote Support Made Easy™ by GoToAssist

July 28, 2010 - (Free Research)
Citrix® GoToAssist® Corporate™ is a comprehensive and secure remote support solution that helps businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times. Continue reading this product overview to learn more. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Mobile Remote access services from ATT Video by AT&T Corp

October 13, 2011 - (Free Research)
Mobile workers need access to the same tools and applications they use in the office. Mobile Remote Access Services (MRAS) from AT&T provide added security to help keep employees connected to the tools they need to be efficient and productive. 
(WEBCAST) READ ABSTRACT |

Mass-Market Broadband in High-Growth Markets by Alcatel-Lucent

March 03, 2009 - (Free Research)
This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution. 
(WHITE PAPER) READ ABSTRACT |

LogMeIn Rescue Case Study: Improving Remote Assistance Efficiency at Sophos by LogMeIn, Inc.

July 27, 2011 - (Free Research)
Sophos chose LogMein Rescue to help them improve their remote assistance efficiency .LogMeIn Rescue has made the job of administering their remote assistance tool much easier, but it also impacts the tech and the end customer. 
(WHITE PAPER) READ ABSTRACT |

Intel Laptop Processor Comparison Tool by Intel

December 31, 2012 - (Free Research)
See how you can use this handy comparison tool to evaluate the performance, security, and manageability features and benefits of different laptop processors. Strategically choose the solution that best matches your business needs -- click through now to get started! 
(ASSESSMENT TOOL) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

Gartner Magic Quadrant for Unified Threat Management by Sophos, Inc.

March 05, 2012 - (Free Research)
Read an overview of the unified threat management market today and uncover an analysis of fourteen of the vendors on the market to get help finding your ideal UTM solution. 
(ANALYST REPORT) READ ABSTRACT |

Improving First-Call Resolution with Team Collaboration Technology by GoToAssist

November 30, 2010 - (Free Research)
How can support reps quickly solve problems when they reach a dead end? Is there an easy way to bring experts into a support session without hindering the customer experience? This white paper will examine key customer support challenges and reveal the many advantages of collaborative remote support. 
(WHITE PAPER) READ ABSTRACT |

Transforming the Help Desk with Remote Support Services by LogMeIn, Inc.

July 27, 2011 - (Free Research)
This whitepaper looks at the challenges and solutions for providing technical support to customers. Learn about a support solution offering full support to customers remotely while tracking end-user feedback for start-ups to large organizations. 
(WHITE PAPER) READ ABSTRACT |

The Social Collaboration Revolution: Keeping Your Dispersed Enterprise Connected by SearchSecurity.com

October 26, 2012 - (Free Research)
This E-Guide from SearchUnifiedCommunications.com explores the market drivers for unified communications and collaboration in the dispersed workplace and details a technology that has set its sights on revolutionizing the world of social collaboration. 
(EGUIDE) READ ABSTRACT |

Unified Threat Management Guide by Sophos, Inc.

December 31, 2013 - (Free Research)
This guide looks at two of the most popular threat management platforms on the market and explores the benefits of each. 
(WHITE PAPER) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc.

January 11, 2011 - (Free Research)
This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs. 
(WHITE PAPER) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 29, 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

Remote Server Management: Important Facts to Consider when Choosing your Tools by Raritan Inc.

March 31, 2014 - (Free Research)
This whitepaper compares the three general categories of remote server management tools in four essential criteria. 
(WHITE PAPER) READ ABSTRACT |

Secure Remote Access Tools and Techniques by TechTarget

March 18, 2014 - (Free Research)
Share your top secure remote access plans, priorities, and challenges for next year and you'll gain exclusive access to "Secure Remote Access Tools and Techniques" – a reference guide compiled by our editorial experts that is guaranteed to help you provide faster, more secure remote access support to end-users. 
(RESOURCE)

9 Advantages to Using Remote Support Tools for an IT Support Company/Consultant by GFI Software

December 22, 2010 - (Free Research)
With the imminent announcement of GFI MAX Remote Management’s new and greatly improved remote support tool ‘Take Control’ – it’s time to take a close look at the world of Remote IT Support. 
(WHITE PAPER) READ ABSTRACT |

The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research)
The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Protection and Replication for Remote Data Sources by Iron Mountain

May 2011 - (Free Research)
Employees sometimes lose track of their laptops, either through misplacing them or through theft. One of the main concerns of IT was to protect vital business data on laptops, to prevent that data from falling into the wrong hands, and also to get the employee's system working again. Read this case study to learn one company's solution. 
(CASE STUDY) READ ABSTRACT |

RIM/Lotus Collaboration and Mobility: More than Business Value by BlackBerry

February 2010 - (Free Research)
This IT Briefing discusses how advanced collaboration applications from IBM Lotus and BlackBerry smartphones from RIM offer state-of-the-art technology and business advantages to corporate users. 
(IT BRIEFING) READ ABSTRACT |

Cisco PIX 501 Security Appliance by Cisco Systems, Inc.

The Cisco® PIX® 501 Security Appliance delivers enterprise-class security for small office and teleworker environments, in a reliable, easy-to-deploy purpose-built appliance. 
(HARDWARE PRODUCT)

Protect Your Customer Data for Peace of Mind by Cisco Systems, Inc.

February 2008 - (Free Research)
When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind. 
(WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Remote Monitoring and Management Tools Selection Tips for Solution Providers by N-able Technologies

April 2013 - (Free Research)
This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization. 
(EGUIDE) READ ABSTRACT |

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