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Hosted CRM Buyer's Guide by Inside CRM

December 2007 - (Free Research)
In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market... 
(WHITE PAPER) READ ABSTRACT |

Eight Strategies for First Rate Customer Service by Cisco Systems, Inc.

February 2008 - (Free Research)
This paper provides eight strategies for creating a relationship with your customers that will keep them coming back. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Pervasive BI: Driving A More Agile Enterprise by Attivio, Inc.

March 2010 - (Free Research)
This e-book from SearchDataManagement.com explores the value of BI, including its return on investment, the pros and cons of purchasing versus custom-building a BI application and how recent trends are changing the BI landscape. 
(EBOOK) READ ABSTRACT |

The Web Hacking Incidents Database 2009 Bi-Annual Report by Breach Security

August 2009 - (Free Research)
Criminals focus on exploiting web application vulnerabilities in order to plant malware and thus infect clients who visit websites. Read this report to learn more about the drivers behind web hacking, the vulnerabilities hackers exploit, and the types of organizations attacked most often. 
(WHITE PAPER) READ ABSTRACT |

LogMeIn Rescue Case Study: Improving Remote Assistance Efficiency at Sophos by LogMeIn, Inc.

July 2011 - (Free Research)
Sophos chose LogMein Rescue to help them improve their remote assistance efficiency .LogMeIn Rescue has made the job of administering their remote assistance tool much easier, but it also impacts the tech and the end customer. 
(WHITE PAPER) READ ABSTRACT |

Radware Security Incidents Report, 1H2011 Special Focus: Multi-Layer Attack Threats by Radware

October 2011 - (Free Research)
This Security Incidents Report explores select cases of recent multi-layered attack threats. Read now to explore these “war stories” and gain key recommendations on how to address them. 
(WHITE PAPER) READ ABSTRACT |

The Need for Speed: 2013 Incident Response Survey by FireEye

March 2014 - (Free Research)
In this white paper this report, you'll receive a comprehensive overview of survey results and expert analysis on the top security threats for global organizations in 2013. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Endpoint Data Loss Prevention by Symantec Corporation

September 2008 - (Free Research)
Find out the best practices for planning for and deploying an endpoint DLP tool in your corporation. The technology overview section of this document provides a closer look on how DLP works with other existing technologies and how best to integrate DLP in your environment. 
(WHITE PAPER) READ ABSTRACT |

The Critical Incident Response Maturity Journey by EMC Corporation

December 2013 - (Free Research)
This paper focuses on defining levels of critical incident response maturity and how organizations can continually improve their incident response capabilities to help reduce the risk of experiencing a damaging incident. 
(WHITE PAPER) READ ABSTRACT |

Justifying a Computer Incident Response Plan by Dell SecureWorks UK

February 2013 - (Free Research)
This essential resource explores the need for effective incident response in order to reduce the costs of data breaches and mitigate risk. It also outlines best practices for creating an effective Computer Incident Response Plan (CIRP) – read on to learn more now. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Incident Response - Are you prepared? by Dell SecureWorks UK

August 2011 - (Free Research)
In this presentation transcript, Lee Lawson, Head of Response Service for Dell SecureWorks EMEA outlines a successful Incident Response approach and best practices for your organisation. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Manage data security and application threats with a muli-tiered approach by IBM

January 2014 - (Free Research)
This resource introduces a portfolio of security tools that work together to provide the layered, multi-tier data and application protection that you're looking for. 
(WHITE PAPER) READ ABSTRACT |

Once More Into the Breach: The Top 10 Mistakes Incident Responders Make Combatting Advanced Threats by FireEye

December 2013 - (Free Research)
This guide explores 10 common mistakes businesses make when planning their security strategy. 
(WHITE PAPER) READ ABSTRACT |

Accelerating Incident Response and Reducing Security Risks by Dell SecureWorks UK

April 2014 - (Free Research)
This essential whitepaper outlines the advantages of managed security services providers and how your incident response strategy is essential to your overall security plan. 
(WHITE PAPER) READ ABSTRACT |

The Top 10 Mistakes Incident Responders Make Combatting Advanced Threats by FireEye

December 2013 - (Free Research)
This white paper describes the 10 most common mistakes, strategic and technical, that incident response teams make – and their impact. Read on to learn how to avoid them with a well-defined incident response plan. 
(WHITE PAPER) READ ABSTRACT |

All the Ingredients for a Solid Security Incident Response Plan by SecureWorks

February 2013 - (Free Research)
Access this expert e-guide that presents the crucial steps in creating a solid security incident response plan, and the benefits one will bring to your organization. 
(EGUIDE) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

The Perfect Combo: ITIL, I.T. Service Management, and Social Media by BMC Software, Inc.

August 2012 - (Free Research)
Access this white paper to discover how your service desk can facilitate higher levels of productivity for end users with the integration of social media. Help your business gain improved service delivery and support, as well as improved overall customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Novell® Sentinel™: Active Event Monitoring for Improved Security and Compliance Management by Novell, Inc.

October 2009 - (Free Research)
Novell Sentinel combines the benefits of identity and systems management with real-time security event management and monitoring. It gives you a comprehensive, real-time dashboard view of user, network and application events, so your IT staff can be much more responsive to potential threats. 
(WHITE PAPER) READ ABSTRACT |

7 Ways to Tell if an Incident Response Service Provider is Right for You by Dell SecureWorks UK

May 2013 - (Free Research)
View this white paper to learn more about how you can find the right incident response service provider. It outlines how to determine the vendor's capabilities and if the vendor represents the best fit based on your organizations unique needs. 
(WHITE PAPER) READ ABSTRACT |

Big Data Intersection with Security Analytics by LogRhythm, Inc.

February 2013 - (Free Research)
This webcast explores the impact the looming intersection of big data and security analytics will have on your organization and explores why you should be looking forward to it. 
(WEBCAST) READ ABSTRACT |

Report: Cyber Security Attack and Incident Data by IBM

March 2013 - (Free Research)
Uncover analysis of security attack and incident data from IBM Security Services' plethora of data collected from their tens of billions of events monitored daily for their 3,700+ clients. 
(WHITE PAPER) READ ABSTRACT |

Automation Suite for NERC CIP Compliance by LogRhythm, Inc.

March 2013 - (Free Research)
Uncover how a particular NERC CIP compliance suite provides the tools and out-of-the-box assistance you need to address numerous NERC CIP requirements, including Electronic Security Perimeter, Incident Reporting and Planning, Vulnerability Detection, and many more. 
(WHITE PAPER) READ ABSTRACT |

Security Intelligence: A Review of LogRhythm's SIEM 2.0 Big Data Security Analytics Platform by LogRhythm, Inc.

December 2012 - (Free Research)
This report reviews an analysis tool that can help simplify logging and event management, allowing you to more easily separate problems and key events from normal background activity – even in the face of Big Data. Read on now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Panda Security and Delta Wines - Case Study by Panda Security

July 2013 - (Free Research)
Read about a wine trading company which was able to use a remote monitoring and management tool to perform diagnoses and resolve incidents non-intrusively and on-demand, helping to get through the approximately 2500 updates that had previously piled up. 
(CASE STUDY) READ ABSTRACT |

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