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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 24, 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 
(WHITE PAPER) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc.

January 11, 2011 - (Free Research)
This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs. 
(WHITE PAPER) READ ABSTRACT |

IPv6 Timeline: The Road to a New Protocol by Hewlett-Packard Company

January 02, 2013 - (Free Research)
This IPv6 timeline lists the major milestones in the history of the protocol, describing how – and why – it became what it is today. 
(EGUIDE) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service by Imprivata

February 2010 - (Free Research)
This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs. 
(WHITE PAPER) READ ABSTRACT |

Customer Spotlight - Learn How SSO and Authentication Helped Mackenzie Health Strike a Balance between Access and Security by Imprivata

February 2014 - (Free Research)
This case study feature Mackenzie Health's experience transitioning to an automated access management system with single sign-on (SSO) capabilities to ensure security, improve workflows, and reduce helpdesk calls and costs. 
(WHITE PAPER) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

4G: The What, Why and When by Tellabs

October 2008 - (Free Research)
The purpose of this paper is to: Clarify the definition of 4G from a technology perspective; present business benefits of 4G-enabled services; and Propose a realistic timeline for the adoption of a 4G standard. 
(WHITE PAPER) READ ABSTRACT |

Running A Fully Controlled Windows Desktop Environment with Application Whitelisting by Bit9, Inc.

June 2009 - (Free Research)
Getting control over desktop PCs is fast becoming a major strategic objective of CIOs and IT departments. This whitepaper will discuss “The Five Elements of Desktop Control” and how each are required in order to fully realize the benefits of a controlled environment. 
(WHITE PAPER) READ ABSTRACT |

Balancing Risk and Innovation with Sourcing Alternatives: Helping IT managers and CIOs raise the ROI of IT by IBM

December 2010 - (Free Research)
This paper explains how clients can balance risk and innovation through the use of services from IBM. 
(WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

IBM Cognos Express Workspaces by IBM

December 2013 - (Free Research)
Access the following webcast to uncover an analytics solution can give you and your organization an unprecedented look at what is happening in the business over any particular timeline. Get a firsthand look at how to create workspaces in minutes and how to empower your business with timely analytics. 
(WEBCAST) READ ABSTRACT |

Everyone Shift Left to High-Velocity Application Delivery by CA Technologies.

June 2014 - (Free Research)
Check out this resource to learn more about virtualizing app development processes and automating your application deployment. 
(WHITE PAPER) READ ABSTRACT |

Duet Implementation: How to leverage SAP applications through your Microsoft Office Environment by Duet for Microsoft Office and SAP

May 2007 - (Free Research)
Attend this Webcast to learn the various components that make up a Duet environment--a bridge between SAP applications and the Microsoft environment--as well as scalability and high availability options. 
(WEBCAST) READ ABSTRACT |

Buyer’s Guide for Enterprise Single Sign-On by Oracle Corporation

April 2009 - (Free Research)
This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance. 
(WHITE PAPER) READ ABSTRACT |

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation

May 2011 - (Free Research)
Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs. 
(DEMO) READ ABSTRACT |

Presentation Transcript: Rally Software Agile Webinar Series: Scaling Agile with SAFe by Rally Software

July 2013 - (Free Research)
Just because agile development was originally intended for small teams, doesn't mean you can't apply those same strategies to larger projects. In this comprehensive resource, discover how agile teams can work together to achieve common delivery objectives using the Scaled Agile Framework (SAFe). 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Real-Time Analytic Mobile Application by Workday

August 2013 - (Free Research)
Watch this concise webcast to uncover all the ins-and-outs of the real-time analytic mobile application. 
(WEBCAST) READ ABSTRACT |

Best Practices for Preparing for SharePoint Migrations by Dell Software

August 2011 - (Free Research)
Improve the efficiency and manageability of your SharePoint 2010 migration — while reducing the stress on IT! Learn how in this new white paper by Quest Software. 
(WHITE PAPER) READ ABSTRACT |

CDP and Virtualization: Time Travel Recovery for Virtual Servers by DataCore Software Corporation

February 2008 - (Free Research)
DataCore has achieved in Traveller what no other solution can provide, it has introduced Timeshifting as a new, required functionality for data protection and parallel workflow optimization. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Agile ALM: ATDD To Continuous Integration by IBM

April 2014 - (Free Research)
In this Solution Spotlight, learn from experts about Agile development techniques such as continuous integration and acceptance test-driven development (ATDD). Discover how they enable developers to achieve both speed and quality, as well as explore the benefits, trends and challenges of each technique. 
(EGUIDE) READ ABSTRACT |

Assemble Your Information with IBM Cognos Enterprise by IBM

November 2013 - (Free Research)
The following webcast depicts the best way to sift through your data to find the most relevant and actionable insight. Discover the importance of mining intelligence from data and what you can do to take advantage of this ability to help drive your business forward. 
(WEBCAST) READ ABSTRACT |

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