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Moving beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions

May 2008 - (Free Research)
In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands. 
(WHITE PAPER) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc.

January 2007 - (Free Research)
This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. 
(WHITE PAPER) READ ABSTRACT |

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc.

January 2006 - (Free Research)
Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships. 
(WHITE PAPER) READ ABSTRACT |

The Future of Address Validation: Going Beyond Move Update to Cut Costs and Connect with Customers by Pitney Bowes Business Insight

September 2010 - (Free Research)
Today, the need to connect with customers efficiently and effectively is more important than ever. The foundation of these communications is a complete and accurate customer record. This paper describes the validation requirements, opportunities and best practices to increase organizational efficiencies relative to enterprise address validation. 
(WHITE PAPER) READ ABSTRACT |

Enhancing Interaction Center ROI in Turbulent Economic Times by SAP America, Inc.

April 2009 - (Free Research)
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today. 
(WHITE PAPER) READ ABSTRACT |

Scalable Mid-Range Storage Solution by BlueArc Corp.

January 2008 - (Free Research)
In this white paper the new BlueArc Titan 1100 model is explored. The Titan 1100 enables a more cohesive end-to-end enterprise storage infrastructure strategy when combined with the rest of Titan family of products. 
(WHITE PAPER) READ ABSTRACT |

Cisco PIX 506E Security Appliance by Cisco Systems, Inc.

The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance. 
(HARDWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc.

September 2010 - (Free Research)
By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered. 
(WHITE PAPER) READ ABSTRACT |

A Leap Forward for Retail Banking by Hewlett-Packard Company

January 2014 - (Free Research)
Access this brief resource to learn about the evolution of retail bank branches, and why automation, speed, and security are critical factors in improving customer relationships and driving sales. 
(WHITE PAPER) READ ABSTRACT |

The Rise, Fall and Rise of Branch Banking by IBM

March 2008 - (Free Research)
If you want to see bottom line results then reinvigorate by optimizing information assets and business processes across your enterprise. 
(WHITE PAPER)

Deploying F5 Networks BIG-IP Local Traffic Manager with WebAccelerator for Microsoft Office SharePoint Server 2007 by F5 Networks

November 2007 - (Free Research)
One approach to improving overall system performance is the use of a class of Traffic Management Device commonly referred to as a WAN Accelerator. This paper details the results of using one such solution. 
(WHITE PAPER) READ ABSTRACT |

Niksun NetVCR Data Sheet. by NIKSUN

NIKSUN NetVCR is the world’s first full-function appliance for advanced real-time network, service & application performance monitoring. 
(HARDWARE PRODUCT)

Retail Branch Networks: The Keystone to Bank-Customer Relationships by Hewlett-Packard Limited

October 2013 - (Free Research)
The following white paper addresses the best practices to consider within brank banking locations with information tailored specifically for P2P relationships. 
(WHITE PAPER) READ ABSTRACT |

HP FlexBranch Office Solution Transforming Branch Experience by HP & Intel®

May 2011 - (Free Research)
Branch office solutions based upon converged infrastructure can deliver higher levels of security to ensure data protection and prevent costly, damaging breaches. Read this set of documents to learn more about servers, storage and network resources can be safely shared without inhibiting system response and availability. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software

October 2009 - (Free Research)
This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment. 
(WHITE PAPER) READ ABSTRACT |

Affordable High Availability (HA) Delivers Convenience, Value and Improved Response Time to Retail Branches by LSI Corporation.

November 2012 - (Free Research)
Need to minimize the risk of server failures and optimize your inventory database? LSI shows why deploying HA servers at your retail branch locations is critical to adding value to your business. 
(WHITE PAPER) READ ABSTRACT |

Centralized Data Management for Remote and Branch Office (Robo) Environments by Dell, Inc.

January 2009 - (Free Research)
Centralizing data for management enables backup systems and devices to be retired from branch environments, along with maintenance contracts and tape rotation services, for immediate dramatic cost savings. 
(WHITE PAPER) READ ABSTRACT |

Cisco 2800 Series by Cisco Systems, Inc.

The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections. 
(HARDWARE PRODUCT)

The Value of Integrated Security by Cisco Systems, Inc.

November 2008 - (Free Research)
Security breaches can attack a company from a wide range of sources, including the company's own networked PCs and servers. This paper explains how Cisco is merging innovative network security technology with more than 20 years of routing expertise to redefine network security and provide customers with end-to-end network protection. 
(WHITE PAPER) READ ABSTRACT |

Cisco Catalyst 3750 Series Switches by Cisco Systems, Inc.

The Cisco Catalyst 3750 Series Switch is an innovative product for midsize organizations and enterprise branch offices. 
(HARDWARE PRODUCT)

Listen and Learn - Improving Operations by Utilizing Customer Feedback by Mindshare Technologies

March 2008 - (Free Research)
Organizations can obtain and analyze feedback from a department, region, branch, or most importantly, an individual employee. 
(WHITE PAPER) READ ABSTRACT |

Strategy Guide to Converged Infrastructure in the Branch Office by HP & Intel®

October 2011 - (Free Research)
Access this resource to discover how one organization implemented a converged infrastructure solution to upgrade technology, standardize equipment, and improve collaboration. 
(WHITE PAPER) READ ABSTRACT |

Application Optimization for the Network by SearchNetworking.com

June 2013 - (Free Research)
In the new WAN, we'll see user-aware WAN optimization, the rise of software-defined networking and WAN-on-demand. There may be some bumps along the road to WAN innovation, but it's sure to be an interesting journey. 
(EZINE) READ ABSTRACT |

Lowering Risk by Applying Consistent Security Across All of Your Locations by Juniper Networks, Inc.

July 2009 - (Free Research)
Security in today's IT infrastructure presents challenges to all sorts of organizations, but especially to distributed enterprises. Branch offices and remote locations are often less secure than the headquarters or main data center location. Watch this webcast to learn how and why you should ensure that every location is properly secured. 
(WEBCAST) READ ABSTRACT |

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