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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company) VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.  (SOFTWARE PRODUCT)

Controlling Access Risk: Increase Visibility, Reduce the Time and Cost of Compliance by SAP America, Inc. January 27, 2012 - (Free Research) This analyst report from Aberdeen Group looks at the challenges of controlling access risk management.  (ANALYST REPORT) READ ABSTRACT |

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT)

Oracle Database Vault: Segregation of Duties and Privileged User Controls by Oracle Corporation July 01, 2009 - (Free Research) Oracle Database Vault is the industry’s leading database security solution for addressing regulatory compliance and concerns over the insider threat. Oracle Database Vault provides the flexible transparent and highly adaptable security controls required in today’s global economy.  (WHITE PAPER) READ ABSTRACT |

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.  (WHITE PAPER) READ ABSTRACT |

Workspace Virtualization Deep Dive with Cisco Experts by Cisco Systems, Inc. December 2011 - (Free Research) This exclusive video discusses the differences between desktop virtualization and workspace virtualization, the media controls available for resolving WAN problems, and best practices for designing real-time media for virtualized desktops.  (VIDEOCAST) READ ABSTRACT |

Understanding Database.com system and data access controls by Salesforce.com January 2012 - (Free Research) The principle of least privileges is a basic concept that means granting system administrators and users no more privilege that what is necessary to perform their jobs. View this resource for a step-by-step guide on how Database.com enables easy implementation of security policies of least privilege for all types of users.  (WHITE PAPER) READ ABSTRACT |

Supply Chain Visibility Excellence by SAP America, Inc. March 2011 - (Free Research) As global supply chains become even more complex, gaining end-to-end visibility has become essential for successful management. Use the expert recommendations in this Aberdeen Group report to gain the visibility that can help you control costs and inventory and better manage today's complex, global supply chains.  (ANALYST REPORT) READ ABSTRACT |

EaglePicher Technologies Meets Huge Demand Spike With Crucial ERP Implementation by Plex Systems April 2009 - (Free Research) EaglePicher management turned to Plex Systems of Auburn Hills, MI to help initiate a manufacturing-based ERP system for its manufacturing facilities. Its new lean manufacturing abilities have enabled it to accurately determine cost and profitability by part, allowing it to become increasingly competitive, especially against offshore competitors.  (CASE STUDY) READ ABSTRACT |

Smarter Underwriting: New Strategies for Cost Control and Pricing Precision Using Data Management by FICO December 2011 - (Free Research) While insurers have invested in automating high volume decisions, most are not leveraging advanced analytics and other data-driven strategies to improve pricing decisions and cross-channel opportunities.  In this white paper, FICO describes how to use business rules management systems as a core technology to improve revenue while controlling costs.  (WHITE PAPER) READ ABSTRACT |

The four rules of complete web protection by Sophos, Inc. December 2011 - (Free Research) As an IT manager you’ve always known the web is a dangerous place. But with infections growing and the demands on your time and budget rising, it’s time to revisit your strategy. This whitepaper discusses the major web threats and provides four rules to help you stay protected. When you follow them, these rules will also save you time and money.  (WHITE PAPER) READ ABSTRACT |

What Every IT Manager Needs To Know About Project Management by Global Knowledge May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.  (WHITE PAPER) READ ABSTRACT |

EMA white paper - Predictive control to real-time service delivery by Hewlett-Packard Company November 2011 - (Free Research) Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes.  (WHITE PAPER) READ ABSTRACT |

PeerSync Workstation v8.5.x by Peer Software October 2010 - (Free Research) IT administrators estimate that close to half of all corporate data is held on employee laptops. However, data on laptops are normally the least protected corporate asset. To solve this, PeerSync provides centralized IT control for laptop backup. Download this trial software to experience this data solution.  (TRIAL SOFTWARE) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.  (WHITE PAPER) READ ABSTRACT |

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT)

What's Happening on Your Shop Floor? by Plex Systems March 2009 - (Free Research) Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track..  (WHITE PAPER) READ ABSTRACT |

The Architectural Advantages of Compellent Automated Tiered Storage by Dell Compellent November 2010 - (Free Research) With the recent profusion of tiered storage solutions into the enterprise storage market, organizations are increasingly adopting tiering strategies to accommodate rapid data growth while controlling costs. Yet most solutions fail to maximize the potential benefits of tiered storage. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

The Next Step in Controlling Spiraling Storage Costs by EqualLogic, Inc. January 2008 - (Free Research) Although hardware storage prices have come down, storage administration and software expenses still run about seven times the cost of storage hardware.  (WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

CW+: Quocirca report: The perfect storm: time to review client computing strategies by ComputerWeekly.com September 2010 - (Free Research) For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment.  (WHITE PAPER) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT)

Managing Big Data Using Sybase IQ VLDB Option by Sybase, Inc. December 2011 - (Free Research) This brief white paper outlines information lifecycle management (ILM), a set of strategies for managing the growth, storage and retrieval of information over its useful life. Its goal is to ensure that frequently accessed data is returned as fast as possible, while controlling storage costs.  (WHITE PAPER) READ ABSTRACT |

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