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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 19, 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

The 10 most overlooked payroll pitfalls by Ultimate Software

February 07, 2011 - (Free Research)
While most common payroll process errors are avoidable, they are also easily overlooked. Unfortunately even the smallest errors can lead to long-term issues and increased expenses. Read more to find out the top 10 payroll pitfalls and how to prevent them. 
(WHITE PAPER) READ ABSTRACT |

Software Quality Optimization: Business Transformation and Risk by IBM

March 10, 2009 - (Free Research)
Information technology is undergoing constant innovation. To keep pace, software development organizations need to release business-critical software in less time, but this increases risk and often results in compromised quality. So the question becomes: How can you save time and reduce costs without sacrificing quality? Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

The Evolution of Server Load Balancing by Radware

October 30, 2013 - (Free Research)
This white paper introduces a solution that not only allows users to measure end-to-end application, network and browser rendering performance data in real-time, but also one that automatically accelerates web sites. 
(WHITE PAPER) READ ABSTRACT |

Automatic Load Balancing Relieves Administrative Burden by Dell, Inc.

December 01, 2008 - (Free Research)
Storage consolidation enables organizations to improve operational efficiency, reduce costs, and simplify management. But how does an organization ensure that consolidation does not cause performance issues? To avoid performance utilization problems administrators should provision storage so that loads are balanced across resources evenly. 
(ANALYST BRIEF) READ ABSTRACT |

Effectively Balancing Speed, Quality and Cost Metrics by Citrix Online- GoToAssist

October 10, 2011 - (Free Research)
Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards. 
(WHITE PAPER) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
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Predictive inventory management: Keeping your supply chain in balance by IBM

October 31, 2012 - (Free Research)
Innovations such as just-in-time manufacturing bar codes and RFID tags have revolutionized supply chain management. Unfortunately these innovations have brought with it staggering amounts of data to deal with. This white paper outlines some of the major factors affecting inventory and supply chain management. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact

September 22, 2010 - (Free Research)
This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you. 
(WHITE PAPER) READ ABSTRACT |

High Performance for Integrating Massive Data Volumes with Talend Integration Suite MP by Talend

March 16, 2010 - (Free Research)
Processing very large data sets provides unique constraints, especially when time windows available for this processing are shrinking. This paper presents a variety of technologies available to accelerate the processing of large data volumes, including massive parallelization, optimized data-set-mode processing, grid deployment, and load balancing. 
(WHITE PAPER) READ ABSTRACT |

Windows Azure Storage: A Highly Available Cloud Storage Service with Strong Consistency by Microsoft

December 31, 2011 - (Free Research)
Read this white paper to learn about the architecture, data model, resource provisioning, load balancing, and replication systems of Windows Azure Storage (WAS), a scalable cloud storage system that provides customers with seemingly limitless data storage, access from anywhere at any time, and the ability to only pay for what they use. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com

May 22, 2012 - (Free Research)
This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing. 
(EZINE) READ ABSTRACT |

The Customer Service Balancing Act by Jive Software

February 18, 2014 - (Free Research)
New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs. 
(WHITE PAPER) READ ABSTRACT |

Balance Cost, Performance, and Ease of Management with IBM PureSystems by IBM

October 17, 2012 - (Free Research)
In this video, learn how you can reduce the complexity of your infrastructure with integrated systems and application platforms. Discover how the built-in system integration enables custom-built deployments tailored to your organization's needs, making management easier, faster, and less costly. 
(VIDEO) READ ABSTRACT |

Dancing with Elephants - Making Your Business Processes Agile by Fujitsu America, Inc.

January 03, 2011 - (Free Research)
Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal. 
(WEBCAST) READ ABSTRACT |

The Shortfall of Network Load Balancing by F5 Networks

December 31, 2013 - (Free Research)
This guide explores the role of network load balancers, the importance of network performance and how it can revolutionize the way your applications are delivered. 
(WHITE PAPER) READ ABSTRACT |

Keys to SAP Application Acceleration: Advances in Delivery Systems by Citrix

September 2008 - (Free Research)
It is essential that SAP applications and network infrastructures be considered together as a "application infrastructure" that supports strategic business objectives. This paper examines the challenges associated with SAP application delivery 
(WHITE PAPER) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Security For Virtualization: Finding the Right Balance by Kaspersky Lab

February 2012 - (Free Research)
While virtualization is becoming a standard practice, the security of those environments is lagging behind. It's clear that the options for securing VMs have created an unhappy compromise between protection, performance and management. Discover how to avoid undercutting the benefits of virtualization while maintaining a well-protected environment. 
(WHITE PAPER) READ ABSTRACT |

Balancing Risk and Complexity with Quality Management by IBM

March 2011 - (Free Research)
This white paper shows you how a combined IBM and Wind River quality management solution can help you deliver higher-quality products to the marketplace faster. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Authentication and User Access Balancing Security and Convenience by CA Technologies.

December 2012 - (Free Research)
Inside this vital resource, uncover the new technologies and trends sweeping the nation – and the security effects they are having – and discover how advanced intelligent authentication is key to ensuring your security needs are met. 
(WHITE PAPER) READ ABSTRACT |

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc.

May 2009 - (Free Research)
The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services. 
(WHITE PAPER) READ ABSTRACT |

About T-Mobile USA by Jive Software

June 2013 - (Free Research)
Find out in this case study how a social business platform enabled T-mobile to consolidate and centralize information about products, services, pricing, policies and troubleshooting, enabling sales reps to better utilize their time. 
(CASE STUDY) READ ABSTRACT |

Optimizing ETL: The Key to Accelerating Data‐Driven Business Decisions by Syncsort

October 2009 - (Free Research)
Whether you’re analyzing information from a data warehouse, reviewing click-stream data to find the latest trends, or running a query on current sales figures, the elapsed time to perform these processes means lost revenue. This article explains the steps you can take when processing your data to reduce elapsed time. 
(WHITE PAPER) READ ABSTRACT |

Achieving HIPAA Compliance with Red Hat Enterprise Virtualization for Desktops by Red Hat and JBoss

October 2009 - (Free Research)
This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific HIPAA mandates, while at the same time increasing their overall efficiency and agility. 
(WHITE PAPER) READ ABSTRACT |

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