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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM..
In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more...
>> Discover more offerings from IBM..
M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves.
Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more...
>> Discover more offerings from Bowen & Groves.
Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation..
Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers more...
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Astute Solutions and AberdeenGroup Benchmark Report: The Multi-Channel Call Center Agent - Reality or Myth? by Astute Solutions (E-mail this company)

July 2007 - (Free Research)
The traditional call center supports four separate channels; web self-service, email, chat and voice. Aberdeen research shows that companies evaluating methods to reduce costs recognized the efficiencies of utilizing a single agent across all of the traditional channels. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

The Role of ERP in Globalization: A low-cost Approach to Reaching New Markets by Epicor Software Corporation.

March 2008 - (Free Research)
Globalization is driven by the desire to exploit new markets and lower manufacturing costs, but it comes with many challenges. Learn how a standardized ERP implementation will help you streamline and automate business processes during globalization. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Switching on the Virtual World: The Role of Fabric-Driven Services for the Virtualized Environment by Cisco Systems, Inc

October 2008 - (Free Research)
Virtualization in the data center is widely accepted and deployments are growing at a fast clip, the advantages of virtualizing servers, networks and storage are compelling: consolidating and utilizing resources. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Smart Decisions: The Role of Key Performance Indicators by Corda Technologies

September 2008 - (Free Research)
Businesses thrive or fail based on their ability to identify, and act upon Key Performance Indicators (KPIs). This report is a roadmap for business management and decision makers who desire to achieve those goals through Best-in-Class (BIC) use of KPIs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Strategic Role of IT Culture in Business Performance by Citrix Online-GotoAssist

July 2008 - (Free Research)
In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Extending Leadership Development: The Role of Technology-Based Learning by SkillSoft Corporation

February 2008 - (Free Research)
Technology-based learning enables organizations to reach more employees, improve training and yield positive results over an extended period of time. Learn more about the benefits of e-learning in this whitepaper. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Document Imaging: A Guide to Picture Perfect Implementation by Info-Tech Research

September 2004 - (Paid)
Document imaging technology has matured to the point where it is relatively painless to implement. Explore how document-imaging systems work, and how they can be scaled to meet the needs of your particular environment. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Boost Results in Lean Strategies with Advanced Planning and Scheduling by Epicor Software Corporation.

August 2008 - (Free Research)
In this Videocast from Supply Chain Digest and The Supply Chain Television Channel, you'll learn the role of visibility in Lean excellence. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Archive Information for Retrieval by CommVault Systems, Inc.

September 2008 - (Free Research)
Archiving corporate information is not a new concept, but the methods for doing so have dramatically changed. Read this white paper and discover the changing requirements for achiving information. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Defender 5 by Quest Software, Inc

Defender offers the essential security you need to conduct your e-business with confidence, safe in the knowledge that your critical digital assets, customers and employees are protected by reliable, future-proof software. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

e-Book: Chapter 2 - Building Bridges between IT Shops, Legal Teams and Security Staff by Symantec.

May 2008 - (Free Research)
This e-book provides expert information on how to bridge the gap between IT management, security staff, and legal terminology. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Planning for Continuity of Operations by Cisco Systems, Inc

February 2008 - (Free Research)
Hear a brief overview of today’s threat landscape, explore the role technology can play in continuity of operations, and learn about solutions you can deploy to fit the needs of your organization. Duration approximately 30 minutes. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

An Introduction into Data Governance for GRC Web Seminar featuring Accenture by Informatica Corp.

August 2008 - (Free Research)
Learn what an effective data governance program for governance, risk and compliance (GRC) consists of, as well as best practices, case studies and recommended technologies. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

IT Infrastructure Library (ITIL) version 3 -- Driving business growth through IT by Accenture.

June 2008 - (Free Research)
Over the last few decades ITIL has established itself as the leading framework for effectively managing IT infrastructures and technology-related services cost-efficiently and reliably. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Virtualization from the Datacenter to the Desktop by Microsoft

October 2008 - (Free Research)
This paper looks at the role virtualization should take in an optimized IT infrastructure- and presents a set of principles and best practices to build a comprehensive virtualization strategy for the organization. 
(WHITE PAPER) GO TO WHITE PAPER

Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation

July 2008 - (Free Research)
Operational data governance is the process of evaluating data to see if data effectively satisfies the organization’s business needs. This is measured with a “data quality scorecard”, a management tool for monitoring organizational performance. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Virtualization and backup: Technology advances and lessons learned by early adopters by Dell, Inc

February 2008 - (Free Research)
In this webcast, IT consultant Andrew Kutz traces the role of backup in virtual environments, starting with the early adopters and moving to today's top backup methodologies. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Virtualization and Backup: Advances in Technology and Lessons Learned by Early Adopters – Presentation Transcript by Dell, Inc

March 2008 - (Free Research)
In this webcast, IT consultant Andrew Kutz traces the role of backup in virtual environments, starting with the early adopters and moving to today's top backup methodologies. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing Growth and Cash Flow for Small and Medium-Sized Businesses by Cisco Systems, Inc

February 2008 - (Free Research)
According to the Small Business Administration, 80 percent of small businesses fail in the first year, sadly, the problem is often cash flow, not lack of sales. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Key Issues in Messaging Archiving by Sunbelt Software.

September 2008 - (Free Research)
This document describes key issues in the archiving industry, including some of the reasons for archiving messages and some of the drivers in the industry. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing the Virtualized Data Center by Avocent.

February 2008 - (Free Research)
Many companies are implementing virtualization technology (most notably VMware®) to achieve a variety of benefits - including reduced capital spending on hardware, cooling demands, and more flexible allocation of processing capacity. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Software as a Service Dramatically Improves CRM Success by Oracle Corporation.

August 2008 - (Free Research)
This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Webcast - Network Management: From Reactive to Proactive Mode Using Centralized Management Tools by Stonesoft Inc.

July 2008 - (Free Research)
Check out this webcast to learn how network management is expanding beyond simple device control to include security, compliance, and application performance. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Integrated Manufacturing Operations (MES): An Enterprise Approach to Manufacturing by Visiprise

February 2008 - (Free Research)
In this podcast, Carter Johnson, Vice President of Strategy and Business Development at Visiprise, talks about the concept of integrated manufacturing operations. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation

June 2008 - (Free Research)
Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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