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The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc..
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Center for Charter Schools at Central Michigan University Uses DocAve to Migrate Mission-Critical SharePoint Data by AvePoint, Inc.

February 04, 2010 - (Free Research)
The Center for Charters at CMU needed a unified platform upon which to collaborate effectively, store digital assets efficiently, and maintain industry compliant audit histories. Read this case study to learn how they used DocAve SharePoint Migrator for a hassle-free migration into MOSS with no metadata loss. 
(CASE STUDY) READ ABSTRACT |

Inside India: Indians View Their Automotive Future by IBM Line of Business

June 2008 - (Free Research)
A study of the Indian auto industry from University of Michigan Transportation Research Institute's Automotive Analysis Division and the IBM Institute for Business Value. 
(WHITE PAPER)

Neverfail Ensure Continuous Care at Alpena Medical Arts by Neverfail

May 2013 - (Free Research)
This case study details how one rural health clinic located in northeast Michigan implemented a disaster recovery/business continuity solution that provides the highest of availability so they can properly serve their community. 
(CASE STUDY) READ ABSTRACT |

Making the Most of Your Application Availability by EMC Corporation

November 2013 - (Free Research)
J.P. Jackson, an Application Performance Manager for the state of Michigan, tells all in this expert e-guide on application security and early performance testing. Discover his tips for application availability and best practices for making the most of limited resources. 
(EGUIDE) READ ABSTRACT |

Solution Spotlight: Gaining Effective Productivity In Release Management by IBM

March 2014 - (Free Research)
"Developers are always surprised when they see how [poorly] their applications perform under load," said J.P. Jackson, a project manager for the State of Michigan. Too often, performance testing happens after the fact, in response to user complaints that the software runs too slowly. So how can this be avoided? 
(EGUIDE) READ ABSTRACT |

Borgess Health Maximizes Reimbursement with Clinician-to-Clinician Approach by Nuance

January 2014 - (Free Research)
This brief case study magnifies the importance of improving physician engagement and creating more clinically accurate documentation to maximize reimbursement. 
(CASE STUDY) READ ABSTRACT |

CIO Decisions E-Zine: PPM: Validating the Value of IT by SearchCIO.com

April 2013 - (Free Research)
This e-zine breaks down how PPM tools and best practices simplified project management and justified IT project service delivery and costs. 
(EZINE) READ ABSTRACT |

MidMichigan Health - Case Study by VMware, Inc.

January 2012 - (Free Research)
This case study examines how MidMichigan Health reduces costs and makes it fast and easy for clinicians to access medical records and healthcare applications so they can spend more time with patients. 
(CASE STUDY) READ ABSTRACT |

Desktop Virtualization in K-12 Schools: Reducing costs, saving time and delivering anytime, anywhere access for students and staff by VMware, Inc.

August 2011 - (Free Research)
This paper will show how desktop virtualization can positively position educational institutions for the future, enabling them to reduce expenses through hard dollar savings and time efficiencies while delivering the experience that students, faculty and staff need and desire. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Hospital I.T. Infrastructure by CDW Healthcare

July 2010 - (Free Research)
Building a brand new, state-of-the-art medical campus from the ground up requires an I.T. infrastructure capable of supporting newer, more advanced healthcare applications and the massive volumes of digital data generated by these systems. Read this white paper to learn how CDW Healthcare helped a Michigan medical campus to accomplish their goals. 
(CASE STUDY) READ ABSTRACT |

Integrating multiple channels to build a single view of the customer by SearchCRM

February 2013 - (Free Research)
CEM is about so much more than just technology. It's also important to focus on implementing the right processes to facilitate collaboration across different departments and multiple applications. This expert resource describes proven strategies to optimize resources for CEM. 
(EGUIDE) READ ABSTRACT |

Measuring, Monitoring and Improving Customer Experience by SearchCRM

September 2012 - (Free Research)
Forward-thinking organizations recognize the improving the customer experience can provide a significant competitive edge, but implementing effective customer experience management (CEM) processes can be difficult. Review this expert guide to learn 10 simple, inexpensive ways to improve the customer experience today. 
(EGUIDE) READ ABSTRACT |

SearchCRM.com E-Guide: Optimizing the customer experience with CRM by SearchCRM

May 2012 - (Free Research)
This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions. 
(EGUIDE)

New CRM Technologies bring sales success to businesses by SearchCRM

November 2012 - (Free Research)
In [this expert e-guide], read about how one emergency response software company integrated a CRM platform, resulting in major time-saving efficiencies – most importantly, an improved process that enables the company to sell product licensing. Also read about a lumber executive who recently bought into a successful social CRM. 
(EGUIDE) READ ABSTRACT |

CRM Analytics 101: Harnessing Customer Data for Smarter Business Decisions by SearchCRM

September 2013 - (Free Research)
CRM analytics involves drilling into customer data to make smarter business decisions and to offer customers more personalized service. In this expert e-guide, uncover an overview of analytics and what an organization can gain from it, steps for making the business case, the solution landscape, tips for choosing the right platform, and more. 
(EGUIDE) READ ABSTRACT |

Marketing strategies to improve customer understanding by SearchCRM

June 2012 - (Free Research)
In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding. 
(EGUIDE) READ ABSTRACT |

Interactive Marketing eBook: It’s all about the Journey by SearchCRM

May 2011 - (Free Research)
No matter where you are on your journey to Interactive Marketing, you can get there with the right marketing software solutions. When you achieve effective, efficient, measurable marketing that creates meaningful dialogue, you ensure increased lifetime customer value. This eBook reveals just some of the important steps along the journey. 
(EBOOK) READ ABSTRACT |

Growing Revenue with Smart Marketing by SearchCRM

August 2013 - (Free Research)
In this expert e-guide, find out why integrating sales and marketing is essential for making the most of every customer contact in today's e-commerce landscape. Discover how a new way of approaching your revenue cycle, revenue performance management (RPM) can enhance customer interactions with this powerhouse combination. 
(EGUIDE) READ ABSTRACT |

Deepening Customer Experience: Analyzing, Optimizing and Integrating CEM by SearchCRM

October 2012 - (Free Research)
Mapping out a customer experience management (CEM) transformation isn't a quick or inexpensive undertaking, but it can offer significant rewards if you are able to sift through all the options within the marketplace.  Check out this E-Guide to get tips on planning and allocating resources for CEM and comparing the latest options. 
(EGUIDE) READ ABSTRACT |

What's Up With Business Processes in the Cloud by SearchSOA.com

May 2014 - (Free Research)
Learn about the business conditions that help determine cloud computing decision-making. 
(EBOOK) READ ABSTRACT |

Customer Experience Exchange, Issue 7 by SearchCRM

November 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more. 
(EZINE) READ ABSTRACT |

Handbook: Jump-Start Software Testing and Quality Assurance by SearchSoftwareQuality.com

February 2013 - (Free Research)
This handbook provides strategies for fostering cultures of productivity in developing new software, using Agile and other structural and management-based approaches. 
(EBOOK) READ ABSTRACT |

See What CDI Success Looks Like by Nuance

December 2012 - (Free Research)
This informative white paper provides a documentation management solution that helps bridge the clinical and coding gap by offering peer-to-peer instruction for your physicians, nurses, coders, and administrators. 
(WHITE PAPER) READ ABSTRACT |

Technology to Help Your Physicians with the Transition to ICD-10 by Nuance

February 2013 - (Free Research)
This brief resource highlights a solution that, unlike retrospective coding based programs, offers a concurrent review process that allows physicians to accurately capture compliant documentation, complexity levels and severity levels in documentation from the moment the patient enters the system. 
(WHITE PAPER) READ ABSTRACT |

How Integrated Solutions Improve Workflow, Accuracy and the Bottom Line by Nuance

October 2013 - (Free Research)
View this brief webcast to reveal the solution that helped Norman Regional Health System to successfully meet Meaningful Use and EHR use requirements. 
(WEBCAST) READ ABSTRACT |

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