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LogMeIn Rescue: Transforming the Help Desk with Remote Support Services by LogMeIn, Inc.

May 09, 2011 - (Free Research)
Learn how IRIS, a private software company in the UK that supplies business management solutions, was able to support both large and small organisations in overcoming their technical incidents with remote support software solutions. Uncover why they chose this approach and how it’s helping their company flourish.   
(CASE STUDY) READ ABSTRACT |

All the Help Desk You Need by N-able Technologies

June 05, 2014 - (Free Research)
This informative guide explores one company's help desk manager platform and how it can enhance your services. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Children’s Hospital of Philadelphia by HP and Microsoft

May 25, 2011 - (Free Research)
A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent. 
(CASE STUDY) READ ABSTRACT |

Transforming the Help Desk with Remote Support Services by LogMeIn, Inc.

July 27, 2011 - (Free Research)
This whitepaper looks at the challenges and solutions for providing technical support to customers. Learn about a support solution offering full support to customers remotely while tracking end-user feedback for start-ups to large organizations. 
(WHITE PAPER) READ ABSTRACT |

Case Study: New York Philharmonic Digital Archives to Preserve and Make Accessible Worldwide Over 160 Years of American Cultural Heritage with the help of Technology Services Group and Alfresco Software by Alfresco Software

May 09, 2012 - (Free Research)
This resource examines how the New York Philharmonic digitized their enormous collections to provide universal online access with a robust, scalable document management system. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Inland Custom Publishing Group by Pitney Bowes Business Insight

March 09, 2009 - (Free Research)
With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts. 
(CASE STUDY) READ ABSTRACT |

How BMC Is Scaling Agile Development by Rally Software

August 2008 - (Free Research)
This whitepaper describes how BMC Software's Infrastructure Management Group transformed their development organization using agile development practices management applications from Rally Software Development. 
(WHITE PAPER) READ ABSTRACT |

TimeSummit by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports. 
(SOFTWARE PRODUCT)

Best Practices for Next-Generation IP Address Management by BT Diamond IP

March 2008 - (Free Research)
This white paper provides IT professionals with a comprehensive guide for how to flawlessly execute tasks for IP management, and recommends best practices for simplifying the IP management process. 
(WHITE PAPER) READ ABSTRACT |

VMware Enlisted to Serve Marine Corps Enterprise Networking Requirements by VMware, Inc.

December 2008 - (Free Research)
The MCNOSC needed an affordable and easy-to-manage alternate site with real-time data transfer that would be reliable in the event of a catastrophe so they implemented VMware virtual infrastructure which effectively met their requirements. 
(CASE STUDY) READ ABSTRACT |

Commvault Galaxy, EMC Retrospect Best of the Backup Apps by Storage Magazine

September 2008 - (Free Research)
After being bumped from the top backup and recovery software spot last year by BakBone Software, CommVault's Galaxy returns to the winner's circle. 
(WHITE PAPER) READ ABSTRACT |

University of St. Thomas implements a tiered storage approach from Quantum, including Data De-duplication Technology to Cut Backup Time in Half by Quantum Corporation

June 2008 - (Free Research)
St. Thomas University needed to do something to shorten their backup windows and make everything more reliable and more robust, so they chose Quantum DXi™ appliance. 
(CASE STUDY) READ ABSTRACT |

Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)
This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 
(WHITE PAPER) READ ABSTRACT |

Iron Mountain Customers Share Compliance, Litigation and Discovery Best Practices by Iron Mountain

August 2012 - (Free Research)
This paper showcases how customers of the world's largest records management consulting practice address their own compliance and discovery requirements with the help of this company's intellectual property, practical advice and best practices. Read on to access short testimonials and descriptions of the services available. 
(WHITE PAPER) READ ABSTRACT |

Creating a Storage Strategy: Get Help From the Pros by CommVault Systems, Inc.

April 2014 - (Free Research)
Watch this informative webcast to learn how the State of Colorado sorted out their storage challenges with the help of CommVault and how they can help you create your own storage strategy. 
(WEBCAST) READ ABSTRACT |

Nintendo Europe by Limelight Networks, Inc.

May 2014 - (Free Research)
This guide explores Nintendo's success in providing endless gaming around the world with the help of enhanced content delivery. 
(CASE STUDY) READ ABSTRACT |

High-Performance iSCSI SAN Architecture - A Solution’s View from Extreme Networks, Intel and NetApp by Extreme Networks (E-mail this company)

December 2011 - (Free Research)
Discover how you can increase the performance of iSCSI traffic over your converged data center network with the help of Extreme Networks' CLEAR-Flow technology. 
(WHITE PAPER) READ ABSTRACT |

The Value of Off-Site Data Protection Services by Iron Mountain

January 2014 - (Free Research)
This whitepaper describes an off-site data protection service that can keep electronic media secure while providing efficient retrieval with the help of high-specification service elements for magnetic, optical and solid-state media. 
(WHITE PAPER) READ ABSTRACT |

SDN Integration: Centralized vs. Decentralized SDN Architecture by SearchSecurity.com

May 2013 - (Free Research)
This e-guide from SearchSDN.com outlines the differences between distributed and centralized SDN architecture models to help you decide which would be best to deploy in your organization. 
(EGUIDE) READ ABSTRACT |

Agile, Continuous Integration & Accelerating Business Value Delivery by Hewlett-Packard Company

June 2014 - (Free Research)
This on-demand webcast features Kurt Bittner of Forrester Research, Inc. as he explains how Continuous Integration, automated testing, and Agile methods can help you achieve faster feedback and faster time-to-value. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: LexisNexis Improves ROI and time-to-market with accelerated application testing by HP and Infosys

March 2011 - (Free Research)
Businesses need to upgrade and launch new applications all the time. In order to reap the full benefits of these applications you need to be able to test them almost immediately.However, traditional application testing makes this nearly impossible. Find out more about a solution that helps take the complexities out of application testing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Social media analytics software going through growing pains by IBM

November 2011 - (Free Research)
In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Strategies to Help You Increase Your Team's Productivity in Lean Times by Qwest Communications

February 2009 - (Free Research)
The weakening economy and turmoil in the U.S. financial system have left employees uneasy in workplaces across the country, this paper explains the ways to increase your team's productivity during these lean times. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Emerson Network Power Rack PDU Solutions: Rack Power Distribution for Critical IT Equipment by Emerson Network Power

January 2010 - (Free Research)
Today's successful businesses depend on adaptable technologies to help them respond quickly to market demands. Emerson Network Power's portfolio of products provide innovative, flexible solutions that ensure reliability and efficiency. 
(WHITE PAPER) READ ABSTRACT |

Accelerating Incident Response and Reducing Security Risks by Dell SecureWorks UK

April 2014 - (Free Research)
This essential whitepaper outlines the advantages of managed security services providers and how your incident response strategy is essential to your overall security plan. 
(WHITE PAPER) READ ABSTRACT |

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