This white paper takes a closer look at the support services marketplace and focuses on one key player that is receiving a lot of attention from IT professionals. Discover emerging trends shaping the landscape for this technology and determine whether your business could benefit from establishing a contract with this provider. 

As the world becomes increasingly security conscious, municipalities, institutions and enterprises of all sizes are discovering that there's safety in sight. Real-time video surveillance systems are proving to be one of the most effective methods of addressing a wide range of security challenges in both the public and the private sectors. 

This white paper investigates the pressures facing many IT organizations today and the growing importance to optimize the storage environment. The paper focuses on the benefits of a tiered storage architecture to address an emerging set of requirements around cost, performance, protection, and long-term data management in the datacenter. 

As part of a data center consolidation project, the University of New Hampshire wanted to implement a faster, more efficient way to backup and protect their academic and administrative data. They turned to the SEPATON S2100-ES2 virtual tape library (VTL) with DeltaStor data deduplication. 

In the September 2012 cover story of Storage magazine, Phil Goodwin examines the immediate need for better mobile backup processes, highlights the unique benefits cloud services can provide for addressing these challenges and shares his 4 keys to mobile data management. 

As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. 

This webcast explores Workday's mobile solutions and user-focused interfaces, stressing the importance of functional mobility across all smart devices. 

This paper uncovers the importance of data quality management as it relates to predictive analytics. 

Check out this brief case study to follow one IT organization's journey from backup blues to storage success. 

This paper examines service lifecycle management SLcM and the ITIL v3 principles on which it is based. It shows how SLcM provides the framework for organizations to optimize business outcomes and facilitates continual service improvement. 

CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. 

In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... 

Decision-makers in an IT-enabled economy will have real-time access to information that allows them to make the right decision at the right time. But that goal comes in a business environment where data will be ubiquitous and growing exponentially in volume.