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The Five Must-Have Capabilities for Unbeatable Customer Care by Pitney Bowes Business Insight
January 15, 2010 - (Free Research)
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
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E-Book: How to Lose Customers in Five Easy Steps by SAS Institute Inc.
August 24, 2009 - (Free Research)
This paper presents the five most common practices that result in losing the customer and how to avoid those pitfalls. You'll also learn how smarter customer interactions and more customer-centric measures can help you deepen and grow relationships with your most valuable customers.
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Five Best Practices For Unified Communications by AT&T Corp
October 13, 2010 - (Free Research)
To meet today’s increasing demands, businesses need to communicate and collaborate more efficiently. Communication needs to be timely and effective, reaching people where and when they want to be reached, at the office, at home or on the go. Read this white paper to learn the five best practices for unified communications.
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E-Book: Big-Data Analytics Explained: Current Trends, Technologies, and Issues by Hewlett-Packard Company
November 15, 2011 - (Free Research)
This e-book, designed for IT, BI and analytics professionals as well as business executives, provides readers with a comprehensive understanding of big-data analytics trends, technologies and challenges. Receive real-world insight and advice on developing, implementing and managing a big-data analytics program for your organization.
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The Total Economic Impact™ of Dell's Server Virtualization Solutions by Dell, Inc. and Intel®
February 13, 2009 - (Free Research)
In late 2008, Forrester Research commenced work on a research project commissioned by Dell, Inc., that focused on examining the potential return on investment (ROI) enterprises may realize by adopting Dell's server virtualization solutions in conjunction with VMware's ESX server and virtualization platform. Read this study to discover key findings.
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Expert e-zine: Business application strategy, from ERP to the cloud and beyond by SearchSAP
March 05, 2012 - (Free Research)
In this first issue of Business Applications Digest, find advice from industry insiders on mastering the five success factors for enterprise resource planning (ERP) upgrades, choosing the best fit between 'best of breed' business intelligence (BI) and built-in ERP tools, and how to take advantage of the latest Software as a Service (SaaS) trends.
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5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation
April 01, 2007 - (Free Research)
Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.
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The Five Essential Elements of Application Performance Monitoring by Dell Software
April 13, 2011 - (Free Research)
In The Five Essential Elements of Application Performance Monitoring, author and renowned business technology expert Don Jones discusses an Application Performance Monitoring (APM) approach that helps businesses improve application performance from the perspective of the business and the end user.
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ALM and Agile Strategies E-Zine Issue 1 by SearchSoftwareQuality.com
February 17, 2012 - (Free Research)
Using modern-day Agile techniques such as automation and cloud hosting solutions, today’s IT leaders have opportunities to reap better returns on their ALM investments. In this issue, experts will share source code control system automation strategies, hosting options for code repositories and trends in requirements management tools.
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Meeting Compliance Objectives in SharePoint® by AvePoint, Inc.
February 01, 2009 - (Free Research)
This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient compliance strategy appropriate to their organizational needs.
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The Five Keys to Building a Successful Cloud Services Business by CA Technologies.
March 22, 2011 - (Free Research)
The market for cloud computing is growing and the service providers that have the ability to adapt to market changes that will continually grab the most market share. This paper will help you do just that: understand what it takes to succeed as service providers move aggressively to cloud services. Read on to learn more about the five keys.
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The Five Critical SLA Questions by IBM
February 24, 2011 - (Free Research)
SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
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The Five Must-Haves of Big Data Storage by Red Hat
January 31, 2013 - (Free Research)
This white paper explores five must-haves to master big data storage for your company. Learn about the distinct factors that contribute to the challenges of storing big data and how one vendor's software-based, scale-out storage platform can help your organization address them.
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Security Bloopers: Five Common Mistakes by Cisco Systems, Inc.
February 02, 2009 - (Free Research)
IT professionals often question whether they have adequately protected their company's network. In the rush of the workday, what could you have missed? This document explains how to avoid five common mistakes to protect your network.
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The Five Fundamentals of Virtual Server Data Protection by CommVault Systems, Inc.
April 2013 - (Free Research)
This white paper describes the fundamentals of an adequate virtual server data protection solution and explains how a modern, effective solution can minimize the load on production systems, reduce administrative effort, ease the transition to a virtualized data center, and more.
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Web Content Control: Five Steps to a Successful Implementation by Untangle, Inc.
October 2009 - (Free Research)
Implementing Web Content Control can seem intimidating. It represents the uneasy marriage of network administration and human resource management. With a little forethought, however, it becomes straightforward and very effective. Read this whitepaper for a step-by-step overview of a successful web content control implementation.
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Achieving PCI DSS Compliance with Red Hat Enterprise Virtualization for Desktops by Red Hat and JBoss
October 2009 - (Free Research)
The PCI DSS standard was created to prevent credit card fraud by requiring the implementation of certain controls and processes by all entities involved in the processing of credit cards. This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific PCI DSS mandates.
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Webcast: Big Data Just Got Bigger; Exploring the Five Vs of Big Data by Hitachi Data Systems
March 2013 - (Free Research)
View this webcast to learn how health care providers can combat the big data problem and generate real value from their growing data sets. Uncover how injected more granular metadata into the flow can actually help hospitals get the most from both unstructured and structured data.
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