Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Optim™ Data Privacy Solution by IBM The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.  (SOFTWARE PRODUCT)

Ensuring Success with On-site Testing and Targeting by WebTrends (E-mail this company) April 16, 2013 - (Free Research) Your company's website is one of your most valuable assets, so it needs to be as effective, informative, and engaging as possible in order to provide the best customer experience. Turn to this white paper to learn the challenges behind optimizing your site and learn how you can avoid the pitfalls while implementing the most effective processes.  (WHITE PAPER) READ ABSTRACT |

Webinar - Customer Engagement in 2013; The Mobile and Web Data Acquisition Imperative by Kofax, Inc. November 28, 2012 - (Free Research) Access this in-depth webinar to learn the current customer engagement industry trends, customer requirements, and goals of those in the insurance sector.Continue on to explore the business drivers and strategic responses surrounding the top ten technology initiatives for insurance.  (WEBCAST) READ ABSTRACT |

HP TruClient technology: Accelerating the path to testing modern applications by Hewlett-Packard Company December 16, 2010 - (Free Research) This paper explores testing Web 2.0 applications and looks into reasons why traditional testing solutions aren’t a good fit for testing applications built with Ajax and other Web 2.0 technologies. It introduces the HP TruClient technology, and discusses how this revolutionary technology helps advance, accelerate, and simplify performance testing.  (WHITE PAPER) READ ABSTRACT |

Webinar: Mobile enterprise applications development and testing: Pitfalls to avoid by Hewlett-Packard Limited March 13, 2012 - (Free Research) In this 15-minute webinar, uncover the top pitfalls to avoid during mobile application development and testing. Discover the top seven pitfalls that often occur, as well as the underlying assumptions that cause them.  (WEBCAST) READ ABSTRACT |

SUN SYSTEMS FOR ENTERPRISE 2.0 WITH ORACLE by Sun Microsystems, Inc. November 11, 2009 - (Free Research) Enterprises today are seeking new communication technologies, such as wikis, blogs, and forums, to improve communication and collaboration and increase employee productivity.  (WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Mobile Application Development - Avoiding Key Mistakes by IBM November 30, 2012 - (Free Research) This expert resource examines how the enterprization of mobile apps is affecting design, performance and security requirements. And learn how maximizing mobile performance prior to release and incorporating changing requirements is critical to successful mobile application development projects.  (EGUIDE) READ ABSTRACT |

Innovate 2013, The IBM Technical Summit by IBM June 02, 2013 - (Free Research) Learn what's influencing software development across the DevOps lifecycle at Innovate 2013: The IBM Technical Summit.  (EVENT) READ ABSTRACT |

Global, Distributed And Agile: Winning Strategies For Efficient Application Development by CollabNet July 07, 2011 - (Free Research) This webcast reveals winning strategies for efficient application development in global and distributed environments. Topics covered include common pitfalls, implementation best practices and more.  (WEBCAST) READ ABSTRACT |

Defining the 21st Century salesperson by SAP America, Inc. May 15, 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.  (WHITE PAPER) READ ABSTRACT |

The future of software development: The FT's view. by ComputerWeekly.com July 05, 2012 - (Free Research) Jagdeep Singh Bhambra, head of software development at the FT, gives his views on the future of software development, in this presentation for Computer Weekly's 500 Club for IT leaders.  (IT BRIEFING) READ ABSTRACT |

Security Best Practices for Developing Windows Azure Applications by Microsoft November 17, 2010 - (Free Research) Are you a software designer, architect, developer or tester interested in secure cloud computing solutions?  Download this breakthrough paper focusing on the security challenges and recommended approaches to design and develop more secure applications for Microsoft's Windows Azure platform.   (WHITE PAPER) READ ABSTRACT |

Cruise Industry Leader Carnival Australia Improves IT Productivity and Reduces IT Costs by Optimizing Satellite WAN with Silver Peak by Silver Peak October 31, 2011 - (Free Research) This case study demonstrates how Carnival Australia was able to achieve necessary improvements using Silver Peak’s data center class WAN optimization appliances to optimize satellite connections and address the network-induced latency, bandwidth limitations, and packet-loss issues on the WAN.  (CASE STUDY) READ ABSTRACT |

Global lessons in eHealth implementation by ComputerWeekly.com April 02, 2012 - (Free Research) This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.  (JOURNAL ARTICLE)

eGuide Social Media Networks Tie into Global and Local HR Strategies by Workday May 21, 2013 - (Free Research) This expert e-guide explains how social media is causing HR leaders to rethink recruitment and talent management. Also inside, learn how you can effectively cope with the challenges of meting out a global strategy with localized tactics.  (EGUIDE) READ ABSTRACT |

European IT Law Briefing: Recruitment and social media by ComputerWeekly.com May 20, 2013 - (Free Research) Four leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy.    (ESSENTIAL GUIDE) READ ABSTRACT |

Strategic insights for your social CRM strategy by Infor May 08, 2013 - (Free Research) This expert e-guide provides a comprehensive look at the challenges of defining a social media strategy for CRM, offers advice on choosing the right tools, and highlights how to train employees on new social media technologies.  (EGUIDE) READ ABSTRACT |

Social Computing for Organizations: Open Text in the Web 2.0 Paradigm by OpenText Corporation June 2008 - (Free Research) This white paper focuses on how companies can benefit from the growing opportunities provided by social computing.  (WHITE PAPER) READ ABSTRACT |

Three Must-Have’s to Securing the Social Web by Websense, Inc. July 2011 - (Free Research) Social Web has emerged as a valuable business tool for innovative organizations to engage with customers and stay competitive. But among the popularity comes great risk, as these networks can be targets for cybercriminals. View this paper to explore the 3 crucial measures to take in order to provide safe and productive use of this great resource.  (WHITE PAPER) READ ABSTRACT |

Social Content Management Strategies with IBM by IBM September 2011 - (Free Research) In this podcast, Cengiz Satir and Louis Richardson from IBM explore social business and how the ECM portfolio and social business solutions are being brought together. Learn about IBM Social Content Management solution connecting people and teams.  (PODCAST) READ ABSTRACT |

The Eight Truths of Social Learning. Now. by SkillSoft Corporation June 2011 - (Free Research) This paper seeks to uncover the fundamental requirements for a successful social learning program. Based on early experience with our own social learning tool, this list of eight “truths” has been compiled to provide a foundation for learning professionals who are launching social learning in their organizations.  (WHITE PAPER) READ ABSTRACT |

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps July 2012 - (Free Research) Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues.  (WHITE PAPER) READ ABSTRACT |

Using Social Search to Drive Innovation through Collaboration by Vivisimo, Inc. December 2009 - (Free Research) This paper, will try to help you strike a balance between solid business thinking and explosive enthusiasm for any new technology option with 2.0 in the description. Our goal is to give you a new way of looking at old challenges.  (WHITE PAPER) READ ABSTRACT |

The mini-guide to social customer service by Salesforce.com July 2012 - (Free Research) <p>Social media has fundamentally changed the world of customer service. This comprehensive guide outlines the keys to success to realize your social customer service potential. Learn why actively engaging with customers is imperative, 4 vital customer services areas to focus on, and more.</p>  (WHITE PAPER) READ ABSTRACT |

The Social Sales Revolution by Salesforce.com February 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.  (EBOOK) READ ABSTRACT |

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