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1 - 25 of 277 | Next Page

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

WorkplaceControl for Notes by AedifiComm
November 05, 2009 - (Free Research)
Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client. 
(TRIAL SOFTWARE) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.
September 16, 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

Numara Track It! - Change Management Webinar by Numara Software
June 08, 2009 - (Free Research)
The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of... 
(WEBCAST) READ ABSTRACT |

Buyer’s Guide for Enterprise Single Sign-On by Oracle Corporation
April 01, 2009 - (Free Research)
This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance. 
(WHITE PAPER) READ ABSTRACT |

SharePoint Customization Best Practices by Global Knowledge
December 2008 - (Free Research)
This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available. 
(WHITE PAPER) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 
(PRESENTATION) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global
October 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.
September 2009 - (Free Research)
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. 
(TRIAL SOFTWARE)

Giving Nurses More Time to Care by LogMeIn, Inc.
September 2009 - (Free Research)
The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely. 
(CASE STUDY) READ ABSTRACT |

Best Practices: Real-World Performance Testing and the “aha” Moment by Gomez
September 2009 - (Free Research)
Tune in to this podcast now for expert insight on the connection between web performance testing and the bottom line, and pointers and best practices for ensuring the success of your critical eBusiness initiatives. 
(PODCAST) READ ABSTRACT |

Best Practices: Protect Your Online Revenue Through Web Performance Testing by Gomez
September 2009 - (Free Research)
Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today's rich and complex applications. 
(WEBCAST) READ ABSTRACT |

Podcast: Server Virtualization 101: Part 2 Moving from Test to Production by Dell and VMware
December 2009 - (Free Research)
This podcast offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production. 
(PODCAST) READ ABSTRACT |

Server Virtualization 101: Part 2 Moving from Test to Production by Dell and VMware
December 2009 - (Free Research)
This videocast offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production. 
(VIDEO) READ ABSTRACT |

Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing by Oracle Corporation
October 2009 - (Free Research)
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience. 
(WEBCAST) READ ABSTRACT |

Pocket E-Guide-- Alternative Antimalware Testing: Step-by-Step Guide from Joel Snyder by ESET
November 2009 - (Free Research)
Read this E-Guide to learn about an alternative to traditional antimalware testing, using your perimeter network security tools. Snyder lays out a step-by-step guide to validate your own malware including where to find sample test viruses, equipment needed, and the channels to test. 
(EGUIDE) READ ABSTRACT |

Rational Quality Manager by IBM
November 2009 - (Free Research)
Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects. 
(DOWNLOAD)

Using Virtualization for Testing and Development Environments by Dell and Microsoft
December 2008 - (Free Research)
In this podcast, virtualization expert Anil Desai talks with WhatIs.com's Alex Howard about the many ways virtualization can be used to improve software testing and development. 
(PODCAST) READ ABSTRACT |

Virtualization For Better, Faster, More Cost-Effective Quality Assurance by Hewlett-Packard Company
April 2008 - (Free Research)
Read this white paper to learn how adding Surgient VQMS to HP Quality Center helps you centrally manage and allocate test lab resources from HP Quality Center across multiple and distributed teams according to business policies and quotas, and more. 
(WHITE PAPER) READ ABSTRACT |

Test Management Tools and Techniques by Hewlett-Packard Company
August 2008 - (Free Research)
This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software. 
(WHITE PAPER) READ ABSTRACT |

Managing Requirements, Tests and Defects with HP Quality Center by Hewlett-Packard Company
May 2007 - (Free Research)
HP TestDirector for Quality Center software drives a more effective and efficient global application testing process and supports high levels of communication and collaboration among distributed testing teams. 
(DATA SHEET) READ ABSTRACT |

Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company
April 2007 - (Free Research)
By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects. 
(WHITE PAPER) READ ABSTRACT |

Application Quality Lifecycle: Security, Functional and Performance Testing by Hewlett-Packard Company
December 2007 - (Free Research)
HP QAInspect delivers automated security information that QA professionals and software testers can access at any point in the application development process to identify and remediate potential security defects. 
(WHITE PAPER) READ ABSTRACT |

How to Simplify .NET Testing by Hewlett-Packard Company
December 2007 - (Free Research)
HP QuickTest Professional software is a useful tool for regression test and function test automation. This paper will briefly review the challenges or testing Windows Forms applications and review the functionality of HP QuickTest Processional and its .NET add-in capabilities. 
(WHITE PAPER) READ ABSTRACT |

SUN SYSTEMS FOR ORACLE COHERENCE: An optimal in-memory data grid architecture by Sun Microsystems, Inc.
November 2009 - (Free Research)
Optimizing the benefits of a data grid built with Oracle Coherence relies upon creating a modular, balanced architecture. Matching the number of application servers, memory capacity, and quantity of processing nodes to the target workload characteristics is important to achieving the best performance. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 277 | Next Page

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