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Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel

May 19, 2009 - (Free Research)
ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. 
(ARTICLE) READ ABSTRACT |

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 01, 2009 - (Free Research)
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. 
(CASE STUDY) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix

July 2008 - (Free Research)
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade by HP and Microsoft

February 2011 - (Free Research)
Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs. 
(CASE STUDY) READ ABSTRACT |

IP Telephony: Reliability You Can Count On by ShoreTel

May 2009 - (Free Research)
This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective. 
(WHITE PAPER) READ ABSTRACT |

Networking and Unified Communications Reference Guide by CDW Corporation

September 2009 - (Free Research)
CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Implementing Fax over IP (FoIP) in your Organization by OpenText

May 2010 - (Free Research)
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today. 
(WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony by IBM

December 2010 - (Free Research)
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client. 
(WHITE PAPER) READ ABSTRACT |

ISC Corp. Case Study by Emerson Network Power

July 2009 - (Free Research)
ISC Corp. needed a new data center that could efficiently meet current and future needs. Learn how Emerson Network Power and its Liebert power and cooling technologies helped to realize that goal. 
(CASE STUDY) READ ABSTRACT |

Understanding Avaya IP Office Short Codes by Global Knowledge

May 2013 - (Free Research)
This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses. 
(WHITE PAPER) READ ABSTRACT |

IP Telephony from A-Z -- The Complete IP Telephony eBook by ShoreTel

December 2007 - (Free Research)
Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management. 
(EBOOK) READ ABSTRACT |

ePlus Technology IT Sourcing, Services, Support & Solutions by ePlus Technology

December 2007 - (Free Research)
ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization. 
(WHITE PAPER) READ ABSTRACT |

CDW Services: Unified Communications by CDW Corporation

January 2009 - (Free Research)
Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions. 
(WHITE PAPER) READ ABSTRACT |

Licensing Windows desktop operating system for use with virtual machines by Dell and Microsoft

November 2013 - (Free Research)
This licensing brief is an overview of the Microsoft Volume Licensing use rights for the Windows 8.1operating system when running within virtual machines. 
(WHITE PAPER) READ ABSTRACT |

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System by Avaya

September 2011 - (Free Research)
Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices. 
(WHITE PAPER) READ ABSTRACT |

Getting the Foundation Right: Unified Communications by ShoreTel

May 2009 - (Free Research)
Check out this white paper to learn how to achieve UC and other next-generation benefits by building a strong foundation that encompasses a full palette of unified communications capabilities. 
(WHITE PAPER) READ ABSTRACT |

IT@Intel White Paper: Remediating Applications when Migrating from Microsoft Windows XP to Microsoft Windows 7 by Intel

May 2010 - (Free Research)
Read this paper to learn why Intel is migrating from Microsoft Windows XP to Microsoft Windows 7, and how the new system is expected to boost long-term performance, security, manageability, and productivity needs. 
(WHITE PAPER)

University of St. Thomas implements a tiered storage approach from Quantum, including Data De-duplication Technology to Cut Backup Time in Half by Quantum Corporation

June 2008 - (Free Research)
St. Thomas University needed to do something to shorten their backup windows and make everything more reliable and more robust, so they chose Quantum DXi™ appliance. 
(CASE STUDY) READ ABSTRACT |

Replay 4 Backup and Disaster Recovery Software for Windows Application Servers by AppAssure Software, Inc.

August 2010 - (Free Research)
Replay 4 completely eliminates backup windows by taking continuous snapshots of your Windows application servers, with just a 1-2% performance hit.  Recover from any server outage in 15 minutes or less and use 80% less storage space for your backups. 
(TRIAL SOFTWARE) READ ABSTRACT |

Web Platform Installer 2.0 by Microsoft

October 2009 - (Free Research)
In one neat package, the Web Platform Installer gives you the frameworks, web server, database, tools and applications you need to quickly build and run Web applications and solutions on Windows. 
(TRIAL SOFTWARE)

Windows Server Multi-Site Clustering with Geocluster® by Double-Take Software

July 2008 - (Free Research)
In this webcast, get expert advice for implementing or optimizing Extract Transform Load (ETL) processes, and learn how to choose the best ETL software tools for your requirements and budget. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com

March 2012 - (Free Research)
In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more. 
(EZINE)

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services

July 2009 - (Free Research)
With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Enterprise VoIP by Intel Corporation

January 2008 - (Free Research)
This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace. 
(WHITE PAPER) READ ABSTRACT |

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