Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.  (EBOOK)

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc. September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.  (WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?  (WHITE PAPER) READ ABSTRACT |

Tape storage systems continue to evolve with long-term data archiving functionality by Quantum Corporation March 2011 - (Free Research) In this tutorial, learn about the latest developments on tape storage systems, LTO-5 and LTFS, the differences between backup software vs. archiving software, and and how tape is evolving into a long-term data archiving medium.  (WHITE PAPER) READ ABSTRACT |

The Human Face of Big Data: Data Driven   by ComputerWeekly.com January 2013 - (Free Research) Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.  (BOOK) READ ABSTRACT |

How to Select the Correct RAID for an EqualLogic SAN by Dell India September 2009 - (Free Research) One of the most important decisions that you have to make when deploying a new storage solution is what RAID type(s) to use. Read this white paper for a discussion on how to select the right RAID policy for your Dell EqualLogic™ storage area network (SAN) arrays.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 2 April 2013: The benefits of context-aware security by ComputerWeekly.com April 2013 - (Free Research) In this week's Computer Weekly, we look at context-aware security – a next generation technology that promises to improve corporate information security. As banks implement more short-term fixes to cope with new regulations, we assess the IT implications. And we examine the benefits of executive coaching for CIOs. Read the issue now.  (EZINE) READ ABSTRACT |

Computer Weekly – 26 March 2013: How to be a winner with business analytics by ComputerWeekly.com March 2013 - (Free Research) In this week's Computer Weekly, we look at IBM's work with England's rugby team and Premier League football on how business analytics can improve the chances of winning at sport. We find out the issues to consider when negotiating cloud contracts. And we examine how software-defined networking will automate network management. Read the issue now.  (EZINE) READ ABSTRACT |

Negotiating cloud contracts by ComputerWeekly.com January 2013 - (Free Research) This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated.  (ESSENTIAL GUIDE) READ ABSTRACT |

Dell EqualLogic PS Series iSCSI SAN for Server Virtualization by Dell, Inc. October 2011 - (Free Research) This white paper examines the current state of virtualization, challenges facing IT teams in expanding its use, and how Dell EqualLogic storage architecture can address these issues.  (WHITE PAPER) READ ABSTRACT |

Revenue Management: Exploiting existing data to generate increased revenue by Datactics January 2010 - (Free Research) This white paper considers the potential of exploiting existing data held by organizations in such a way that it can be used to generate increased revenue. It considers the issues facing organizations in terms of the quality of their master data, as well as making recommendations to achieve improved revenue management.  (WHITE PAPER) READ ABSTRACT |

ESG Report: Long-term Data Retention and Archiving for Today's IT by Quantum Corporation January 2012 - (Free Research) This white paper explores some of the issues IT pros face today and explains where tape fits into the equation. Read on to discover how one vendor is taking tape backup and data protection to the next level with features that protect data throughout its entire retention period.  (WHITE PAPER) READ ABSTRACT |

The Evolution of the ‘Big Data’ Concept by HP & Intel® January 2013 - (Free Research) Access this exclusive guide to analyze the evolution of the big data concept. Examine how many analysts are coming to believe that the 3-V definition falls short. Continue on to delve further into the big data discussion and discover how Gartner, who originally introduced the 3-V concept, has begun to build on this rudimentary interpretation.  (EGUIDE) READ ABSTRACT |

Computer Weekly – 7 May 2013:Public cloud is ready for business by ComputerWeekly.com May 2013 - (Free Research) In this week's Computer Weekly: Amazon and Microsoft earn $5bn in public cloud revenue – we ask if public cloud is now ready for the mainstream. Banks face huge challenges replacing legacy IT – but is the short-term nature of CIOs hindering progress? And we look at how user experience can deliver return on investment for IT. Read the issue now.  (EZINE) READ ABSTRACT |

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid by Siperian, Inc. September 2007 - (Free Research) Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.  (WHITE PAPER) READ ABSTRACT |

Enterprise API Management Reference Architectures For Delivering Enterprise APIs for Web & Mobile by Vordel now part of Axway April 2013 - (Free Research) In this white paper, discover how your enterprise can embrace and leverage APIs to improve access and stay relevant in a changing world of user experience, both in terms of consumers and in terms of enterprise use.  (WHITE PAPER) READ ABSTRACT |

How Convergence Can Make Your Storage More Valuable by HP & Intel® February 2013 - (Free Research) This expert E-Guide defines exactly what convergence is, and explores its impact on emerging and evolving technologies.  (EGUIDE) READ ABSTRACT |

NetApp FlexPod takes on EMC’s Vblock bundles by NetApp January 2012 - (Free Research) This E-Guide features a side-by-side comparison of two emerging storage solutions - Netapp FlexPod and EMC's Vblock - and will help you determine which can better meet your organization's needs. In this guide you'll learn the pros and cons of each of these platforms, and learn which provides better long-term benefits. Read on for more.  (EGUIDE) READ ABSTRACT |

Is proving short-term unified communications ROI really necessary? by Plantronics July 2011 - (Free Research) This expert E-Guide takes a close look at the different ways ROI can be determined. Uncover how UC is being justified in organizations, how to take full advantage of its benefits and what you can expect from UC in the future.  (EGUIDE) READ ABSTRACT |

5 Key Considerations for Long Term Data Retention by Quantum Corporation October 2008 - (Free Research) Managing backup and recovery in today's environment is a multi-dimensional challenge with both near and long term business requirements. This paper explains 5 topics to think about as you design your long-term data retention plans.  (WHITE PAPER) READ ABSTRACT |

Long Term Data Retention – 5 Key Considerations by Quantum Corporation October 2009 - (Free Research) Recent technological developments in disk backup have had a positive impact on short term data retention requirements. But these improvements do not replace the need to execute and deliver on a long term data retention strategy. This tool provides 5 topics to think about as you design your long-term data retention plans.  (WHITE PAPER) READ ABSTRACT |

5 Key Considerations for Long Term Data Retention by Quantum Corporation October 2008 - (Free Research) Managing backup and recovery in today's environment is a multi-dimensional challenge with both near and long term business requirements. This paper explains 5 topics to think about as you design your long-term data retention plans.  (WHITE PAPER) READ ABSTRACT |

Virtual Data Center eZine - Volume 3 by Virtual Data Center eZine - Volume 3 June 2008 - (Free Research) This third issue of the Virtual Data Center e-zine sifts through the maze of products and technologies that make up VMware's virtualization ecosystem. It then takes a comprehensive look at the new world of virtual desktop delivery and management  (WHITE PAPER) READ ABSTRACT |

Breakaway BPM - A New Era of Business Process Management by Metastorm February 2008 - (Free Research) This white paper explores how to effectively invest in a Business Process Management (BPM) initiative. Learn how to gain the real-time visibility necessary for complete lifecycle process management.  (WHITE PAPER) READ ABSTRACT |

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation March 2009 - (Free Research) This expert white paper, written by storage guru Greg Shulz, is designed to give IT pros a better overall understanding of the strategic differences between short- and long-term data retention plans, what specific factors to consider when creating your backup plan, and the roles that disk and tape should play. Access this paper now to learn more.  (WHITE PAPER) READ ABSTRACT |

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