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The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc..
This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits more...
>> Discover more offerings from AMD and VMware, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
>> Discover more offerings from Cisco Systems, Inc..

Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust

March 22, 2011 - (Free Research)
This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS). 
(WHITE PAPER) READ ABSTRACT |

Antimalware: RFP Technology Decisions Guide

by SearchSecurity.com

April 18, 2012 - (Free Research)
<p>Part 2 of SearchSecurity.com's 3-part guide on antimalware products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the RFI process. Get an overview of technical requirements, questions to ask potential vendors, and a list of products that may meet your needs. </p> 
(VIRTUAL SEMINAR) READ ABSTRACT |

Antimalware IT Checklist: RFP Technology Decisions Part 2 by SearchSecurity.com

April 11, 2012 - (Free Research)
Part 2 of SearchSecurity.com's 3-part guide on antimalware products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the RFI process. Get an overview of technical requirements, questions to ask potential vendors, and a list of products that may meet your needs. 
(EGUIDE) READ ABSTRACT |

Critical Success Factors Deploying Pervasive BI by MicroStrategy Incorporated

June 2008 - (Free Research)
Pervasive BI is the ability to deliver integrated right-time DW information to all users - it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times. 
(WHITE PAPER) READ ABSTRACT |

Making the IVR Work for You and Your Customers with Self Service Differentiation by inContact

August 2011 - (Free Research)
This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations. 
(VIDEO) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact

September 2010 - (Free Research)
This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you. 
(WHITE PAPER) READ ABSTRACT |

Scalability of 64-bit Terminal Server Platforms by visionapp

May 2008 - (Free Research)
This whitepaper first describes the test environment and the methodology used and then it provides detailed descriptions of the various scalability test results. 
(WHITE PAPER) READ ABSTRACT |

Wireless LAN ITDC - Checklist #2 by SearchSecurity.com

October 2012 - (Free Research)
Download this quick read to get an overview of technical requirements for wireless solutions, questions to ask potential vendors, and a list of vendors that have products that may meet your needs. 
(EGUIDE) READ ABSTRACT |

Children's Health Associates Reduces IT Costs and Complexities with Ericom's Server Based Computing Solution by Ericom Software

January 2007 - (Free Research)
See how Children's Health Associates, the largest private pediatric medical practice in the US, found a reliable and safe alternative to a standard Internet terminal system to achieve their IT goals. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 22 January 2013: Technology takes off at Heathrow Terminal 2 by ComputerWeekly.com

January 2013 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now. 
(EZINE) READ ABSTRACT |

Presentation Transcript: Why VDI? by Pano Logic, Inc

July 2010 - (Free Research)
In this transcript, Brian and Gabe discuss where VDI makes sense in today’s world. They examine how VDI is a form of server-based computing (much like Terminal Server), and explore where VDI makes sense over Terminal Server and vice-versa. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

FIVE REASONS TO STAY CURRENT WITH TERMINAL EMULATION by Micro Focus

May 2012 - (Free Research)
<span style="font-family: 'Verdana','sans-serif'; color: black; font-size: 7.5pt;">Access this white paper to discover the top five reasons to stay current with terminal emulation. Discover how your organization can protect against downtime and make migrations much less expensive.</span> 
(WHITE PAPER) READ ABSTRACT |

What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services by Dell and Microsoft

June 2011 - (Free Research)
In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services by Dell and Microsoft

December 2009 - (Free Research)
In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

PowerTerm WebConnect - Free 30 Day Trial! by Ericom Software

June 2010 - (Free Research)
PowerTerm WebConnect enhances the flexibility and reliability of Microsoft Terminal Servers, Virtual Desktops and Blade PCs. More flexible, affordable and easier to deploy and extend throughout the organization,  Ericom's centrally administered solution installs and deploys in hours making it an ideal application for mobile workforces. 
(TRIAL SOFTWARE) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

Efficient Installation and Operation of Terminal Server Farms by visionapp

May 2008 - (Free Research)
This whitepaper describes some of the potential issues that may be encountered with the installation and operation of terminal servers and explains straightforward ways to resolve them. 
(WHITE PAPER) READ ABSTRACT |

Self-Service Performance Analytics Creates Greater Customer Engagement by Genesys

June 2014 - (Free Research)
This white paper illustrates how to leverage analytics and business intelligence (BI) to gauge channel success and the performance of self-service options in the contact center. Discover how BI analytics embedded into IVR enables you to improve customer experiences, eliminate frustrations, and optimize your interaction processes. 
(WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys

June 2008 - (Free Research)
This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

CWAT Data Loss Prevention - Whitepaper/Technical Review by Software Engineering of America, Inc.

September 2006 - (Free Research)
CWAT monitors all terminals including laptop computers and even missing terminals that are disconnected from networks. 
(WHITE PAPER) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company

June 2007 - (Free Research)
In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili... 
(WHITE PAPER) READ ABSTRACT |

Québec City International Modernizes Airport to Draw More Travelers, With Collaboration From Cisco and HP by Hewlett-Packard Company

January 2009 - (Free Research)
In January of 2009, Cisco and HP announced Québec City's Jean Lesage International Airport (Aéroport de Québec) has completed the modernization of its airport terminal using solutions from the two companies. This press release details the vital roles these companies played. 
(PRESS RELEASE) READ ABSTRACT |

Understanding Desktop Virtualization by Intel

September 2011 - (Free Research)
This white paper describes the variety of desktop virtualization models available, how each works, and the advantages and limitations of each model for key vectors such as security, manageability, and power consumption. Also identified are the major providers of software solutions and the end-point devices to deploy each model. 
(WHITE PAPER) READ ABSTRACT |

User Workspace Management and Desktop Virtualization by RES Software

September 2009 - (Free Research)
The User Workspace Management market is generating increasing attention from IT professionals and analysts. This White Paper provides a brief description of User Workspace Management and its critical importance to desktop virtualization deployments. 
(WHITE PAPER) READ ABSTRACT |

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