Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Integrated Service Management: Visibility. Control. Automation. by IBM December 03, 2010 - (Free Research) With Integrated Service Management, organizations gain visibility, control and automation across organizational and infrastructure boundaries, making it possible to have an end-to-end view of a business service, effectively manage risk and compliance, and fundamentally change the economics of service delivery—all in support of business objectives.  (BROCHURE) READ ABSTRACT |

Cisco 1800 Series Integrated Services Routers Fixed Configuration Models by Cisco Systems, Inc. The Cisco® 1800 Series integrated services routers intelligently embed data, security, and wireless technology into a single, resilient system for fast, secure, scalable delivery of mission-critical business applications.  (HARDWARE PRODUCT)

Integrated service management and cloud computing:More than just technology best friends by IBM September 01, 2010 - (Free Research) This paper defines key aspects of integrated service management and cloud computing and describes their symbiotic relationship.  (WHITE PAPER) READ ABSTRACT |

Cisco 870 Series Integrated Services Routers for Small Offices by Cisco Systems, Inc. Cisco 870 Series of integrated services routers are fixed-configuration routers that support multiple types of DSL technologies, broadband cable, and Metro Ethernet connections in small offices.  (HARDWARE PRODUCT)

IBM Service Management: Driving growth for Managed ICT Service Providers by IBM October 03, 2011 - (Free Research) Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.  (WHITE PAPER) READ ABSTRACT |

Confidently maximize virtual investments with IBM Integrated Service Management by IBM August 15, 2011 - (Free Research) IBM IT service management solutions help control costs, enhance performance and increase security in the virtual environment, with software for IT provisioning, IT monitoring, virtual storage, IT security, usage and accounting, software license management and more.  (WHITE PAPER) READ ABSTRACT |

zCisco 1800 Series Integrated Services Routers: Cisco 1841 Router (Modular) by Cisco Systems, Inc. The Cisco 1841 router offers embedded hardware-based encryption enabled by an optional Cisco IOS Software security image.  (HARDWARE PRODUCT)

Cisco 850 Series Integrated Services Routers by Cisco Systems, Inc. The Cisco® 850 Series of secure broadband and wireless routers is part of the Cisco Integrated Services Router portfolio.  (HARDWARE PRODUCT)

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure.  (HARDWARE PRODUCT)

IBM Service Management for Communication Service Providers by IBM October 22, 2010 - (Free Research) This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business.  (DEMO) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc. February 22, 2008 - (Free Research) In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.  (CASE STUDY) READ ABSTRACT |

Improve Service Delivery with IBM CloudBurst by IBM January 28, 2011 - (Free Research) IBM CloudBurst is a family of pre-integrated service delivery platforms that include the hardware, storage, networking, virtualization, and service management software to create a private cloud environment, transform data centers, and build dynamic infrastructures that deliver new levels of service at reduced cost.  (PRODUCT OVERVIEW) READ ABSTRACT |

CloudBurst Technical Demonstration by IBM September 08, 2009 - (Free Research) The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Web Seminar: Routers Are Dead. Long Live the Router! by Cisco Systems, Inc. March 18, 2010 - (Free Research) Go "under the hood" of the revolutionary Cisco integrated services router. See the technological advances that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today's resource-challenged IT environment.  (WEBCAST) READ ABSTRACT |

Common Models in SOA: Tackling the Data Integration Problem by Progress Software December 01, 2008 - (Free Research) You're probably familiar with the use of common formats in integration. These common representations, or in some cases mutually agreed upon formats, are often found in B2B transactions. To see how a common model can simplify SOA development, let's examine the standards at the foundation of SOA and ESB to understand what they include and...  (WHITE PAPER) READ ABSTRACT |

Service Portfolio Management: Manage IT For Business Value by CA Technologies. October 12, 2009 - (Free Research) Read this paper to learn how Service Portfolio Management can be implemented to achieve and show evidence of improved business satisfaction, reduced waste, reduced cost, and enhanced service quality. IT can better select strategic investments and maximize business value.  (WHITE PAPER) READ ABSTRACT |

Routers are Dead; Long Live the Router by Cisco Systems, Inc. November 20, 2009 - (Free Research) Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.  (WEBCAST) READ ABSTRACT |

Compliance Is Easy When You Do It In Advance by Quest Software, now a part of Dell April 30, 2013 - (Free Research) Discover how adopting a centralized monitoring and reporting infrastructure can help you address compliance requirements quickly, easily, and more cost-effectively than the "old-fashioned" way.  (WHITE PAPER) READ ABSTRACT |

Getronics Reduces Time to Market from as Long as Four Weeks to a Few Hours with IBM Software by IBM January 22, 2010 - (Free Research) Getronics, a computer service company, needed to decrease the amount of time it took to build new hosted services for their clients. Read this case study to see how IBM helped reduce implementation times for new services from four weeks to just a few hours.  (CASE STUDY) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company June 2007 - (Free Research) In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili...  (WHITE PAPER) READ ABSTRACT |

Extending Enterprise Networks with Service Delivery Environments by Alcatel-Lucent February 2008 - (Free Research) This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.  (CASE STUDY) READ ABSTRACT |

GoToAssist Corporate - Remote Support Made Easy™ by GoToAssist July 2010 - (Free Research) Citrix® GoToAssist® Corporate™ is a comprehensive and secure remote support solution that helps businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times. Continue reading this product overview to learn more.  (PRODUCT OVERVIEW) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc. July 2008 - (Free Research) The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France.  (WHITE PAPER) READ ABSTRACT |

Scalability of 64-bit Terminal Server Platforms by visionapp May 2008 - (Free Research) This whitepaper first describes the test environment and the methodology used and then it provides detailed descriptions of the various scalability test results.  (WHITE PAPER) READ ABSTRACT |

Cisco Systems Integrates WAN Optimization into Your Existing Network Infrastructure by Cisco Systems, Inc. April 2008 - (Free Research) Cisco Systems' Wide Area Application Services (WAAS) technology is a Strong Performer and placed just outside the Leaders category.  (WHITE PAPER) READ ABSTRACT |

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