Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc.. This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits more... >> Discover more offerings from AMD and VMware, Inc..

Scalability of 64-bit Terminal Server Platforms by visionapp May 2008 - (Free Research) This whitepaper first describes the test environment and the methodology used and then it provides detailed descriptions of the various scalability test results.  (WHITE PAPER) READ ABSTRACT |

Children's Health Associates Reduces IT Costs and Complexities with Ericom's Server Based Computing Solution by Ericom Software May 2008 - (Free Research) See how Children's Health Associates, the largest private pediatric medical practice in the US, found a reliable and safe alternative to a standard Internet terminal system to achieve their IT goals.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Why VDI? by Pano Logic, Inc July 2010 - (Free Research) In this transcript, Brian and Gabe discuss where VDI makes sense in today’s world. They examine how VDI is a form of server-based computing (much like Terminal Server), and explore where VDI makes sense over Terminal Server and vice-versa.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Computer Weekly – 22 January 2013: Technology takes off at Heathrow Terminal 2 by ComputerWeekly.com January 2013 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now.  (EZINE) READ ABSTRACT |

PowerTerm WebConnect - Free 30 Day Trial! by Ericom Software June 2010 - (Free Research) PowerTerm WebConnect enhances the flexibility and reliability of Microsoft Terminal Servers, Virtual Desktops and Blade PCs. More flexible, affordable and easier to deploy and extend throughout the organization,  Ericom's centrally administered solution installs and deploys in hours making it an ideal application for mobile workforces.  (TRIAL SOFTWARE) READ ABSTRACT |

FIVE REASONS TO STAY CURRENT WITH TERMINAL EMULATION by Micro Focus May 2012 - (Free Research) <span style="font-family: 'Verdana','sans-serif'; color: black; font-size: 7.5pt;">Access this white paper to discover the top five reasons to stay current with terminal emulation. Discover how your organization can protect against downtime and make migrations much less expensive.</span>  (WHITE PAPER) READ ABSTRACT |

What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services by Dell and Microsoft June 2011 - (Free Research) In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services by Dell and Microsoft December 2009 - (Free Research) In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Efficient Installation and Operation of Terminal Server Farms by visionapp May 2008 - (Free Research) This whitepaper describes some of the potential issues that may be encountered with the installation and operation of terminal servers and explains straightforward ways to resolve them.  (WHITE PAPER) READ ABSTRACT |

ACT (AQABA Container Terminal) runs smoothly on IT course towards an Instant-On Enterprise by HP & Intel® August 2011 - (Free Research) Follow one organization as they refresh their data center with a converged infrastructure strategy. Discover the energy-efficiency and cost-saving advantages they realized and how your organization could similarly benefit.  (CASE STUDY) READ ABSTRACT |

CWAT Data Loss Prevention - Whitepaper/Technical Review by Software Engineering of America, Inc. February 2008 - (Free Research) CWAT monitors all terminals including laptop computers and even missing terminals that are disconnected from networks.  (WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Virtualization for Desktops: Solution Guide by Red Hat and JBoss May 2011 - (Free Research) The virtualization on x86 platforms has been a true game changer for desktop delivery. IT pros can now centrally manage, maintain, and enforce policies on desktops in ways never before possible with traditional desktops. This white paper explores the exact ways that the virtual desktop model can benefit companies.  (WHITE PAPER) READ ABSTRACT |

Québec City International Modernizes Airport to Draw More Travelers, With Collaboration From Cisco and HP by Hewlett-Packard Company January 2009 - (Free Research) In January of 2009, Cisco and HP announced Québec City's Jean Lesage International Airport (Aéroport de Québec) has completed the modernization of its airport terminal using solutions from the two companies. This press release details the vital roles these companies played.  (PRESS RELEASE) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company June 2007 - (Free Research) In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili...  (WHITE PAPER) READ ABSTRACT |

Understanding Desktop Virtualization by Intel September 2011 - (Free Research) This white paper describes the variety of desktop virtualization models available, how each works, and the advantages and limitations of each model for key vectors such as security, manageability, and power consumption. Also identified are the major providers of software solutions and the end-point devices to deploy each model.  (WHITE PAPER) READ ABSTRACT |

User Workspace Management and Desktop Virtualization by RES Software September 2009 - (Free Research) The User Workspace Management market is generating increasing attention from IT professionals and analysts. This White Paper provides a brief description of User Workspace Management and its critical importance to desktop virtualization deployments.  (WHITE PAPER) READ ABSTRACT |

Considering the Advantages of Voice for Your Forklift Fleet by Intermec February 2013 - (Free Research) View this white paper to learn more about why using voice technology and multifunction forklift-mounted terminals and scanners doesn't have to be an either or decisions. It provides detailed advice from early adopters on how to improve the value of using voice and other input technologies on multifunction forklift terminals.  (WHITE PAPER) READ ABSTRACT |

POS System Fits Popular Retailer’s Needs for Real-time Visibility of Sales, Inventory Data Across the Business - Case Study by Microsoft December 2012 - (Free Research) Read this brief case study overview to learn how Nakajima USA, replaced its outdated, ineffective point of sale (POS) terminals with an intelligent new POS solution that has given the company faster, more secure credit transactions and a clearer picture of inventory levels across all of its stores.  (WHITE PAPER) READ ABSTRACT |

A contact center manager's guide to integrating self-service by KANA (E-mail this company) August 2012 - (Free Research) Leveraging self-service technologies in your contact center can significantly reduce costs, but successful implementation is tricky. Gain expert advice on how to ensure your self-service contact center initiative is a success. Read on to learn self-service contact center best practices, how to obtain executive support, and more.  (EBOOK) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 2013 - (Free Research) Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

Cost-Saving Tips for Contact Centers by Five9 May 2013 - (Free Research) For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience.  (EGUIDE) READ ABSTRACT |

Contact Center Consolidation by CosmoCom, Inc. July 2008 - (Free Research) Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation.  (WEBCAST) READ ABSTRACT |

Workforce Management in a contact centre by Aspect June 2012 - (Free Research) In order to remain competitive, you need exceptional, 24x7 customer service. Savvy companies are integrating contact center processes with workforce management practices in order to enhance their service strategies. Read this expert report to learn 9 key business processes and 6 technologies required for a successful initiative.  (WHITE PAPER) READ ABSTRACT |

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc. July 2008 - (Free Research) This white paper provides the three best practices for today's profitable contact centers.  (WHITE PAPER) READ ABSTRACT |

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.  (WHITE PAPER) READ ABSTRACT |

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