Telemarketing Florida White Papers, Telemarketing Florida Software, Telemarketing Florida Research, Hardware and Services

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation

January 26, 2009 - (Free Research)

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

(WHITE PAPER)

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Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program by Dell, Inc. and Intel

May 01, 2009 - (Free Research)

Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market.

(CASE STUDY)

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Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft

June 29, 2007 - (Free Research)

Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...

(CASE STUDY)

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BusinessWeek Research: Talent Management - The New Business Imperative by SAP AG

August 01, 2007 - (Free Research)

Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis.

(WHITE PAPER)

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Advanced Consulting Enterprises - Mapping Database Solutions to Your Needs by Oracle Corporation

January 28, 2009 - (Free Research)

Guardianship Program is involved in all decisions like paying bills, medical treatments, rent for each person in its system and to manage this they implemented an Oracle Database and Oracle Developer Tool.

(CASE STUDY)

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Customer Success Story: Charlotte County Public Schools Optimize WAN Performance with Blue Coat by Blue Coat

July 09, 2009 - (Free Research)

Watch this webcast to learn about the challenges and successes of Chris Bress, Director of Learning Through Technology for a public school system in Florida, which serves 17,000 students.

(WEBCAST)

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