WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

IBM InfoSphere MDM Solutions for Telecommunications by IBM November 15, 2011 - (Free Research) This video depicts vital capabilities that master data management (MDM) can enable, enhance or simplify, such as: Improving up-sell and cross-sell opportunities including targeted bundles, compiling past product histories, generating household views and assessing lifetime customer value.  (VIDEO) READ ABSTRACT |

Six Ways to Rev Up Your Revenues, Using VoIP by Cisco Systems, Inc. January 20, 2011 - (Free Research) How can you raise revenues without raising prices? You can gain new customers. Or you can make new sales from your existing customers. There’s a network technology that helps you do both: voice over Internet Protocol (VoIP). Read this paper to learn six ways to raise revenues with voice over Internet Protocol (VoIP).  (WHITE PAPER) READ ABSTRACT |

HP AppSystems for SAP HANA - Banking: Payment Item Analysis by Hewlett-Packard Limited June 18, 2012 - (Free Research) What could your business do with the power to view analysis of over a million rows of transactional banking data in just one second at its disposal? View this brief demo to learn how flexible, real-time reporting and detailed analytics can be leveraged to increase customer retention and create up- and cross-sell opportunities.  (WEBCAST) READ ABSTRACT |

Eliminate Information Silos and Drive Customer Spend by Infor November 26, 2012 - (Free Research) The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit by SAP America, Inc. September 02, 2010 - (Free Research) Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth.  (WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM April 16, 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.  (WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM by IBM May 17, 2011 - (Free Research) Discover proven strategies in data mining for cost-effective customer acquisition and retention.  (WHITE PAPER) READ ABSTRACT |

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc. August 2008 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships.  (WHITE PAPER) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues.  (SOFTWARE PRODUCT)

The Children's Internet Protection Act by NETGEAR Inc. December 2010 - (Free Research) Schools and libraries must certify they have complied with, or are in the process of complying with, the CIPA requirements by filing a form with the Federal government in order to receive discounts on the telecommunication charges for access or connection costs. Are you certified? Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Boundless Storage Capacity and Performance for Media Applications by HP and Quantum May 2011 - (Free Research) Content creation and aggregation companies need a solution that cost-effectively stores and protects digital assets while ensuring easy and reliable access to files for future reuse, as well as the ability to scale primary and archival storage as growth warrants. Check out this white paper to see how HP Media Storage Solution can reduce costs...  (DATA SHEET) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks August 2007 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications.  (WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications June 2008 - (Free Research) To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.  (WHITE PAPER) READ ABSTRACT |

Telecommunications: Future Services and Business Models by Comarch Telecommunications June 2008 - (Free Research) With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.  (WHITE PAPER) READ ABSTRACT |

HP Integrity NonStop NB50000c-cg BladeSystem: Availability, Scalability, and Data Integrity for the Telecommunications Environment by Hewlett-Packard Company February 2009 - (Free Research) The HP Integrity NonStop NB50000c-cg BladeSystem (NB50000c-cg) platform is designed specifically for the telecommunications environment as well as communications, media and entertainment (CME) industries.  (ARTICLE) READ ABSTRACT |

Protecting CPNI - Top Four Tips for a Successful Security Program Deployment by RSA, The Security Division of EMC December 2008 - (Free Research) With the RSA CPNI Solution, telecommunications service providers can rest assured that they will not suffer financial or brand repercussions as a result of unauthorized disclosure of CPNI.  (WHITE PAPER) READ ABSTRACT |

Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software August 2008 - (Free Research) In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.  (CASE STUDY) READ ABSTRACT |

Using Operational Intelligence to Transform Customer Care Processes in Telecommunications & Public Utilities by Vitria Technology, Inc. June 2011 - (Free Research) This presentation transcript discusses using operational intelligence to transform customer care processes in telecommunications and public utilities.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.  (WHITE PAPER) READ ABSTRACT |

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? by IBM Line of Business June 2008 - (Free Research) A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.  (WHITE PAPER)

California Institute for Telecommunications and Information Technology (Calit2) Uses Kognitio WX2 for CAMERA Project by Kognitio July 2007 - (Free Research) In this case study Calit2 and Cyberinfrastructure for Advanced Marine Microbial Ecology Research and Analysis (CAMERA) develop a cost-effective, high-performance environment where researchers have unlimited access to the existing genomics data.  (CASE STUDY) READ ABSTRACT |

Anticipating the Bandwidth Bottleneck by Motorola, Inc. January 2009 - (Free Research) This paper examines trends in consumer content consumption and projects the future bandwdith requirements of broadband connections to the home.  (WHITE PAPER) READ ABSTRACT |

Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry by Adobe Systems, Inc. November 2008 - (Free Research) Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results.  (WHITE PAPER) READ ABSTRACT |

Case Study: BT Operate Boosts Service Levels and Lowers Management Costs by Standardizing on Oracle Database 11g for Consolidation onto a Private Cloud by Oracle Corporation June 2012 - (Free Research) Review this case study and learn how Oracle Database 11g enabled British Telecommunications (BT) to alleviate its database infrastructure management challenges. Find out how leveraging Oracle helped BT reduce their server sprawl, deploy databases faster, and operate with 20% fewer DBAs.  (WHITE PAPER) READ ABSTRACT |

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