This white paper presents an example configuration and best practices for deploying and configuring a highly available architecture using an example solution configuration and then discussing how the configuration helps in maximizing uptime. 

This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  Inside, you’ll find basic information about the major vendors in the WFM market and the products they sell. Continue reading to find out which products are right for your organization. 

Read this paper to learn how a Dell First Server with Microsoft Windows Small Business Server 2008 supplies the basis of a secure, accessible, and collaborative organization. 

"The Google solution not only met but exceeded our expectations," exclaimed Dr. Petros Panagiotidis, Business Systems Manager of Vodafone - Panafon Hellenic. "If we had this solution three years back, when we started our integration project for the core network processes, we would have saved more than 22 man years of effort." Read this case study. 

The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008. 

Recent ESG research suggests e-mail archiving is becoming a "must have" technology and all indicators point to SaaS-based solutions growing in popularity for companies of all sizes. Read this whitepaper to learn the "why and how" of archiving and oppurtunities in the cloud. 

The Dell PowerEdge T610 server is a key data center building block for IT professionals seeking the highest level of performance. Read this article to learn more about the technical aspects of the Dell PowerEdge T610. 

This paper compares two SMB networking strategies: peer-to-peer and server-based. While peer-to-peer networks are simple, they are out-performed by server-based networks that optimize performance and availability. 

Read this e-book to learn about compliance differences in the U.S.A. and the EU, and differences between global business continuity standards. 

The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. 

SMBs are always looking for ways to cut software spending in the data center. Where are the areas that SMBs can make smart software spending decisions in the data center? In this videocast, get advice on how to effectively reduce costs in the data center using Windows Server 2008 R2 and a smart software spending strategy. 

This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. 

Hear from CEO and Managing Principal of Toigo Partners International – Jon Toigo as he details what companies can do to make their tight budgets go a long way in terms of disaster recovery.