The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc.. This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits more... >> Discover more offerings from AMD and VMware, Inc..
		E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack. Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server more... >> Discover more offerings from Ontrack® PowerControls™ by Kroll Ontrack.
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Inside India: Indians View Their Automotive Future by IBM Line of Business June 2008 - (Free Research) A study of the Indian auto industry from University of Michigan Transportation Research Institute's Automotive Analysis Division and the IBM Institute for Business Value.  (WHITE PAPER)

Center for Charter Schools at Central Michigan University Uses DocAve to Migrate Mission-Critical SharePoint Data by AvePoint, Inc. February 2010 - (Free Research) The Center for Charters at CMU needed a unified platform upon which to collaborate effectively, store digital assets efficiently, and maintain industry compliant audit histories. Read this case study to learn how they used DocAve SharePoint Migrator for a hassle-free migration into MOSS with no metadata loss.  (CASE STUDY) READ ABSTRACT |

Neverfail Ensure Continuous Care at Alpena Medical Arts by Neverfail May 2013 - (Free Research) This case study details how one rural health clinic located in northeast Michigan implemented a disaster recovery/business continuity solution that provides the highest of availability so they can properly serve their community.  (CASE STUDY) READ ABSTRACT |

Customer Case Study: Salvation Army by Unitrends May 2013 - (Free Research) This case study explores the Wisconsin and Upper Michigan division of The Salvation Army implementing an innovative off-site removable disk drive to fully recover its 500 GB disks to new servers after a water main break flooded the entire data center, destroying several servers, critical data and forcing operations to a contingency facility.  (CASE STUDY) READ ABSTRACT |

CIO Decisions E-Zine: PPM: Validating the Value of IT by SearchCIO.com April 2013 - (Free Research) This e-zine breaks down how PPM tools and best practices simplified project management and justified IT project service delivery and costs.  (EZINE) READ ABSTRACT |

MidMichigan Health - Case Study by VMware, Inc. January 2012 - (Free Research) This case study examines how MidMichigan Health reduces costs and makes it fast and easy for clinicians to access medical records and healthcare applications so they can spend more time with patients.  (CASE STUDY) READ ABSTRACT |

Desktop Virtualization in K-12 Schools: Reducing costs, saving time and delivering anytime, anywhere access for students and staff by VMware, Inc. August 2011 - (Free Research) This paper will show how desktop virtualization can positively position educational institutions for the future, enabling them to reduce expenses through hard dollar savings and time efficiencies while delivering the experience that students, faculty and staff need and desire.  (WHITE PAPER) READ ABSTRACT |

Case Study: Hospital I.T. Infrastructure by CDW Healthcare July 2010 - (Free Research) Building a brand new, state-of-the-art medical campus from the ground up requires an I.T. infrastructure capable of supporting newer, more advanced healthcare applications and the massive volumes of digital data generated by these systems. Read this white paper to learn how CDW Healthcare helped a Michigan medical campus to accomplish their goals.  (CASE STUDY) READ ABSTRACT |

Burning Dollars: Top Five Trends in US Telecom Spend by Dimension Data June 2013 - (Free Research) Find the top 5 trends in US telecom spending, including statistics concerning the effect of mobile devices and consumerization of IT on telecom operations.  (WHITE PAPER) READ ABSTRACT |

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Executive Survey by IBM Line of Business June 2008 - (Free Research) To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.  (WHITE PAPER)

Telecom network vision: New service needs drive change to telecom data center architecture by Alcatel-Lucent September 2011 - (Free Research) This expert E-Guide takes a look at the big changes in telecom network management and what you can do to prepare for and adjust to changes in the traditional telecom data center architecture.  (EGUIDE) READ ABSTRACT |

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey by IBM May 2008 - (Free Research) As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.  (WHITE PAPER)

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management.  (CASE STUDY) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Portugal Telecom Optimizes Its Data Center to Serve Expanding National Telco Market with Parallels by Parallels, Inc. April 2010 - (Free Research) Read this case study to learn the benefits of choosing Parallels Sitebuilder solution for Portugal Telecom's internet services future as well as the automation benefits of increased revenue, a decrease in operation costs, and a decreased time-to-market for customized service plans.  (CASE STUDY) READ ABSTRACT |

Neusoft Telecom BSS Virtualized Application Performance on the Intel® Xeon® Processor 7500 Series using VMware vSphere 4 by Intel May 2010 - (Free Research) This paper discusses how Intel and Neusoft took advantage of the performance and scalability of Intel® Xeon® processor 7500 series-based servers to address some of the critical challenges in the telecom industry.  (DATA SHEET)

TEM for IP Readiness by AnchorPoint August 2008 - (Free Research) AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI.  (WHITE PAPER) READ ABSTRACT |

Telecom Carrier Offers First-of-its-Kind Cloud Security Solution by Cisco Systems, Inc. July 2012 - (Free Research) This case study demonstrates how one telecom provider developed an intelligent visual data analysis engine that allowed them to identify voice and data threats in real time. This provided them with a holistic view of their network environment while bolstering overall data security by securing the voice network.  (CASE STUDY) READ ABSTRACT |

Mass-Market Broadband in High-Growth Markets by Alcatel-Lucent March 2009 - (Free Research) This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.  (WHITE PAPER) READ ABSTRACT |

Shenzhen Telecom by Pitney Bowes Group 1 Software July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.  (CASE STUDY) READ ABSTRACT |

Is the Back Office Ready for a Technology Refresh by Transverse May 2009 - (Free Research) In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Andorra Telecom Increases Operational Efficiency and Improve Customer Satisfaction with Vitria’s Operational Intelligence and Exception Management Solutions by Vitria Technology, Inc. August 2011 - (Free Research) Check out this comprehensive case study to see how Vitria's Operational Intelligence and Exception Management Solutions helped Andorra Telecom increase their enterprise's customer service and operations.  (CASE STUDY) READ ABSTRACT |

Client Case Study: Bouyges Telecom by IBM July 2011 - (Free Research) In this case study, Bouygues Telecom uses an analysis platform to help it proactively uncover online and in-store fraud by consumers, dealers and organized crime groups, and prevent the subsequent loss of products and revenue.  (WHITE PAPER) READ ABSTRACT |

CW+: Compass: How to negotiate effective telecoms contracts by ComputerWeekly.com October 2010 - (Free Research) Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance.  (WHITE PAPER) READ ABSTRACT |

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? by IBM Line of Business June 2008 - (Free Research) A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.  (WHITE PAPER)

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