Telepresence is the best video conferencing available. This Pocket E-Guide explains how telepresence looks, feels and works; identifies key telepresence providers; and provides information to help you determine if an investment in telepresence is right for your organization. 

This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization. 

This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. 

Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management. 

Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life. 

Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up. 

Charles Bahr of Alcatel-Lucent Multimedia Solutions Marketing and Christophe Senot of Bell Labs demonstrate the technologies that can be combined to create a personalized content and advertising experience across any screen. 

About a billion people worldwide do not have access to telecommunications services, mostly from lack of a power grid that can support network infrastructure. Traditional wireless networks for remote locations rely on costly generators that are hard on the environment. Read this whitepaper to learn about cost effective and eco-friendly alternatives. 

The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers. 

Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. But energizing such an ecosystem takes careful planning. This podcast discusses the lessons learned in the market for working well with application developers, and best practices for network providers. 

Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction? 

Next generation services need to meet customer and carrier needs; network convergence is the technical goal, while IP transformation is the business goal. This guide addresses the challenge of planning for providers doing both at the same time and lays out a service delivery platform (SDP) and SOA roadmap to recreate the network architecture.