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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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EDM: A Systematic Approach to Smarter Decisions by FICO

March 2008 - (Free Research)
This white paper details the benefits associated with Enterprise Decision Management (EDM). Discover how to automate, improve and connect critical decisions for enhanced business performance. 
(WHITE PAPER) READ ABSTRACT |

eBook: Best Practices for DB2 on z/OS Performance by BMC Software, Inc.

April 2009 - (Free Research)
This book contains general information about improving performance for DB2 on z/OS and specific information about how BMC products help improve performance. 
(EBOOK) READ ABSTRACT |

Neusoft Telecom BSS Virtualized Application Performance on the Intel® Xeon® Processor 7500 Series using VMware vSphere 4 by Intel

May 2010 - (Free Research)
This paper discusses how Intel and Neusoft took advantage of the performance and scalability of Intel® Xeon® processor 7500 series-based servers to address some of the critical challenges in the telecom industry. 
(DATA SHEET)

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Executive Survey by IBM Line of Business

June 2008 - (Free Research)
To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper. 
(WHITE PAPER)

Portugal Telecom Optimizes Its Data Center to Serve Expanding National Telco Market with Parallels by Parallels, Inc.

April 2010 - (Free Research)
Read this case study to learn the benefits of choosing Parallels Sitebuilder solution for Portugal Telecom's internet services future as well as the automation benefits of increased revenue, a decrease in operation costs, and a decreased time-to-market for customized service plans. 
(CASE STUDY) READ ABSTRACT |

Telecom network vision: New service needs drive change to telecom data center architecture by Alcatel-Lucent

September 2011 - (Free Research)
This expert E-Guide takes a look at the big changes in telecom network management and what you can do to prepare for and adjust to changes in the traditional telecom data center architecture. 
(EGUIDE) READ ABSTRACT |

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey by IBM

May 2008 - (Free Research)
As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers. 
(WHITE PAPER)

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management. 
(CASE STUDY) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Common Telecom Challenges and How to Overcome Them by Unimax

September 2013 - (Free Research)
This white paper details the day-to-day challenges telecom and IT departments face and how leveraging advanced technology together with an innovative approach to solving those telecom challenges simplifies moves, ads and changes (MACs) for help desk agents to understand and execute. 
(WHITE PAPER) READ ABSTRACT |

TEM for IP Readiness by AnchorPoint

August 2008 - (Free Research)
AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI. 
(WHITE PAPER) READ ABSTRACT |

Is the Back Office Ready for a Technology Refresh by Transverse

May 2009 - (Free Research)
In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Telecom Carrier Offers First-of-its-Kind Cloud Security Solution by Cisco Systems, Inc.

July 2012 - (Free Research)
This case study demonstrates how one telecom provider developed an intelligent visual data analysis engine that allowed them to identify voice and data threats in real time. This provided them with a holistic view of their network environment while bolstering overall data security by securing the voice network. 
(CASE STUDY) READ ABSTRACT |

Mass-Market Broadband in High-Growth Markets by Alcatel-Lucent

March 2009 - (Free Research)
This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution. 
(WHITE PAPER) READ ABSTRACT |

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. 
(CASE STUDY) READ ABSTRACT |

Andorra Telecom Increases Operational Efficiency and Improve Customer Satisfaction with Vitria’s Operational Intelligence and Exception Management Solutions by Vitria Technology, Inc.

August 2011 - (Free Research)
Check out this comprehensive case study to see how Vitria's Operational Intelligence and Exception Management Solutions helped Andorra Telecom increase their enterprise's customer service and operations. 
(CASE STUDY) READ ABSTRACT |

Bridging Telecom and the web by Alcatel-Lucent

October 2013 - (Free Research)
This informative webcast examines an application solution that leverages the full power of the IMS to deliver telecom capabilities as a web service. Tune in and find out how this can help your organization significantly improve productivity and efficiency. 
(WEBCAST) READ ABSTRACT |

Client Case Study: Bouyges Telecom by IBM

July 2011 - (Free Research)
In this case study, Bouygues Telecom uses an analysis platform to help it proactively uncover online and in-store fraud by consumers, dealers and organized crime groups, and prevent the subsequent loss of products and revenue. 
(WHITE PAPER) READ ABSTRACT |

CW+: Compass: How to negotiate effective telecoms contracts by ComputerWeekly.com

October 2010 - (Free Research)
Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 
(WHITE PAPER) READ ABSTRACT |

Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics

April 2011 - (Free Research)
This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process. 
(EGUIDE) READ ABSTRACT |

Leading Telecom Implements Infosys and HP's BPT Solution for Oracle Siebel Applications by HP and Infosys

January 2011 - (Free Research)
In this case study, find out how one company was able to effectively test its Oracle Siebel implementation  business processes by adopting Infosys and HP’s a Business Process Testing Solutionwith the accelerated implementation of new applications, which helped improve time-to-market by 30%. 
(CASE STUDY) READ ABSTRACT |

Winning the Future: The Business Case for Rapid Transformation by Progress

August 2009 - (Free Research)
Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses. 
(EBOOK) READ ABSTRACT |

Telecommunications: Future Services and Business Models by Comarch Telecommunications

June 2008 - (Free Research)
With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions. 
(WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications

June 2008 - (Free Research)
To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs. 
(WHITE PAPER) READ ABSTRACT |

Burning Dollars: Three Myths of Telecom Savings by Dimension Data

December 2013 - (Free Research)
In this white paper, explore 3 telecom savings myths debunked, and how organizations must achieve greater visibility in their networks to differentiate perceived and realized value of their mobile investments. 
(WHITE PAPER) READ ABSTRACT |

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