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Foundation of Green IT by CDI Information Technology Services
October 09, 2009 - (Free Research)
This book addresses the key topics related to “green” technology trends and gives you a plan in many key areas to embark on savings for your company.
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Successfully Integrating Collaboration into the Workplace by Orange Business Services
July 20, 2009 - (Free Research)
Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more.
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Securing Virtualized Data Centers by Trend Micro, Inc.
December 14, 2009 - (Free Research)
On the surface, virtualized datacenters appear to have all of the same vulnerabilities and security challenges as conventional datacenters. With virtual machines, new challenges minimize the effectiveness of traditional protections. Read on to learn what it takes to secure today’s virtualized data centers.
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Key Trends in B2B Ecommerce by Elastic Path
November 17, 2009 - (Free Research)
Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving your own B2B online experience.
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Optimize Customer Experience to Achieve Competitive Advantage by Wipro Technologies
October 21, 2009 - (Free Research)
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 03, 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger
business continuity, and more.
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HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company
September 01, 2009 - (Free Research)
Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.
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Ensuring Successful Manufacturing Execution in the Fabless Semiconductor Model by SAP AG
September 17, 2008 - (Free Research)
The number of semiconductor companies adopting a fabless manufacturing model continues to increase. And to thrive in this highly competitive market, the fabless company must produce the best product designs for its intended
market. This SAP Executive Insight examines the growing trend toward the fabless manufacturing model.
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CRM and Social Networking: Engaging the Social Customer by Microsoft
June 09, 2009 - (Free Research)
As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
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Using SLAs to Gain a Competitive Advantage by Blue Coat
December 28, 2008 - (Free Research)
This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.
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Managing Performance Through the Web Application Delivery Chain - IDC by Gomez
October 05, 2009 - (Free Research)
In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications.
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SAP NETWEAVER BPM - Industry Trend Reports by SAP AG
January 01, 2009 - (Free Research)
Business process management provides a new management discipline, a new suite of software technologies and tools, and a new IT implementation style based on concrete links between strategy and execution. This white paper explains SAP's place in the BPM landscape and describes its new offering in that arena, NetWeaver BPM.
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Business Network Transformation: Product and Service Leadership by SAP America Inc
October 21, 2009 - (Free Research)
For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.
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It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation
September 2008 - (Free Research)
This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
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2009 Annual Study: UK Enterprise Encryption Trends by PGP Corporation
July 2009 - (Free Research)
Read this paper to learn the results of a study that analyzes survey results from 615 UK businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.
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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
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