Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Eight Essential Steps: Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness by Aspect August 10, 2010 - (Free Research) This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center.  (WHITE PAPER) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 10, 2013 - (Free Research) Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

Tablets, Touch Screen Technology Making Inroads in Health IT by Intel June 14, 2012 - (Free Research) This 2-minute video highlights some of the more significant trends in health IT today. Within, learn how touch-screen technology and tablet devices are changing the face of health care, allowing caregivers and patients to encounter a much richer, more interactive – and, ultimately, better overall – experience.  (VIDEO) READ ABSTRACT |

April Business Information E-Zine - Cutting-edge App That In-Memory Technology Makes Possible by SearchBusinessAnalytics April 23, 2013 - (Free Research) Consult this resource to find out more about how recent advances have opened in-memory technology to more businesses. It outlines how the excess of business information creates obstacles for many enterprises. Uncover how your business can take control of your data instead of vice versa by reading this resource now.  (EZINE) READ ABSTRACT |

Channel strategies e-zine: Actionable information on technologies and sales tactics by IBM September 22, 2011 - (Free Research) This expert e-zine from SearchITChannel.com follows the evolution of virtualization and explains how it gave way to virtual appliances. Get advice to help you determine whether this technology makes sense for your business. Plus, discover new revenue opportunities surrounding Open Source deployment.  (EZINE)

How to determine if VDI is right for your company and ways to overcome common annoyances by Intel September 01, 2011 - (Free Research) Companies are still deciding if a virtual desktop infrastructure (VDI) has a place in their organizations. This expert e-guide from SearchVirtualDesktop.com explains how to calculate the return on investment from VDI to determine if this technology makes sense for your organization.  (EGUIDE) READ ABSTRACT |

IBM benchmarks against today’s latest and greatest. Oracle benchmarks too – against yesterday’s best by IBM May 03, 2011 - (Free Research) This blog post analyzes Oracle's claims about its latest data warehouse technology. Discover the key steps required to implement this appliance and find out how this platform compares to other market offerings.  (INFORMATION CENTER) READ ABSTRACT |

Meeting the Demands of the Smarter Consumer by IBM August 25, 2010 - (Free Research) IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want.  (WHITE PAPER) READ ABSTRACT |

SharePoint E-Zine - Volume 16: Adding Virtualization to SharePoint Governance by SearchWinIT November 18, 2009 - (Free Research) In this issue, we'll discuss how virtualization sprawl has quickly become a major issue in virtualized SharePoint deployments since today's technology makes it so easy to create virtual machines. We'll also talk about taking advantage of SharePoint's underutilized business intelligence tool, and using jQuery to enhance your user interface.  (EZINE)

Server, Network and Telecom Power Solutions by APC by Schneider Electric January 01, 2004 - (Free Research) Symmetra Power Array was designed to fit all these customer expectations. It the world's first redundant, scalable, user-serviceable, and manageable power protection solution.  (BROCHURE) READ ABSTRACT |

The Tangled Web: Silent Threats & Invisible Enemies by Symantec Hosted Services March 03, 2010 - (Free Research) Cyber-criminals can stage attacks on businesses with covert malware, spam, and scams that drain employee productivity. Rich media, open-source platforms and social-networking sites are vulnerable to these threats. Learn how a hosted web security and content filtering service intercepts all types of these web-borne attacks.       (WHITE PAPER) READ ABSTRACT |

Increase Application Performance with Solid State Disks by Texas Memory Systems, Inc. March 16, 2010 - (Free Research) Application performance can be dramatically increased using a solid state disk. This Texas Memory Systems’ paper introduces solid state disks and includes a comparison of methods for increased application performance.  (WHITE PAPER) READ ABSTRACT |

Increase Application Performance with Solid State Disks by Texas Memory Systems, Inc. March 16, 2010 - (Free Research) Application performance can be dramatically increased using a solid state disk. This Texas Memory Systems’ paper introduces solid state disks and includes a comparison of methods for increased application performance.  (WHITE PAPER) READ ABSTRACT |

Linktropy WAN Emulators by Apposite Technologies September 09, 2010 - (Free Research) Apposite's Linktropy WAN emulators simulate bandwidth, latency, jitter, loss, congestion, and other important link impairments to test applications in the lab and under a spectrum of real-world conditions. Through an intuitive, browser-based graphical interface, you can still install the Linktropy WAN emulator and begin testing within minutes.  (WHITE PAPER) READ ABSTRACT |

ROI Calculator by Sage Software April 20, 2012 - (Free Research) Many companies are realizing that fixed asset management can be time-consuming and complex, causing them to look for alternative strategies for tracking and reporting. Luckily, new management solutions can help simplify the process, improve efficiency, and cut costs. Check out what these platforms can offer by utilizing this ROI calculator.  (ASSESSMENT TOOL) READ ABSTRACT |

It's all about customer satisfaction by Hewlett-Packard Limited May 20, 2013 - (Free Research) This brief video explores how high fashion brand Valentino improved its customer relations by developing and implementing a set of fully-integrated mobile apps. Watch now to discover the new technologies that supported Valentino's CRM initiatives.  (WEBCAST) READ ABSTRACT |

Let Innovation, Not Technology, Drive Your Product Business by SAP America, Inc. July 1967 - (Free Research) SAP's unique Product and Service Leadership framework is a strategy for companies to bring innovative products to market faster and to drive value for their customers. Learn more about it in this whitepaper.  (WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation September 2008 - (Free Research) Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas.  (WHITE PAPER) READ ABSTRACT |

Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices by Oracle Corporation March 2008 - (Free Research) This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.  (WHITE PAPER) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com May 2013 - (Free Research) Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).  (ESSENTIAL GUIDE) READ ABSTRACT |

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.  (WHITE PAPER) READ ABSTRACT |

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.  (WHITE PAPER) READ ABSTRACT |

Improve your response: HP Enterprise Cloud Services for SAP CRM Rapid Deployment Solutions by Hewlett-Packard Company April 2013 - (Free Research) In today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package.  (PRODUCT OVERVIEW) READ ABSTRACT |

Microsoft catches up with iPad support for Dynamics CRM by ComputerWeekly.com April 2013 - (Free Research) Nucleus Research assesses Microsoft's long-awaited announcement for iPad support and new Yammer capabilities for Dynamics CRM.  (ANALYST REPORT) READ ABSTRACT |

Make CRM Work the Way Salespeople Do by Oracle Corporation September 2009 - (Free Research) This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.  (WHITE PAPER) READ ABSTRACT |

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