Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Eight Essential Steps: Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness by Aspect August 10, 2010 - (Free Research) This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center.  (WHITE PAPER) READ ABSTRACT |

How to determine if VDI is right for your company and ways to overcome common annoyances by Intel September 01, 2011 - (Free Research) Companies are still deciding if a virtual desktop infrastructure (VDI) has a place in their organizations. This expert e-guide from SearchVirtualDesktop.com explains how to calculate the return on investment from VDI to determine if this technology makes sense for your organization.  (EGUIDE) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 10, 2013 - (Free Research) Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

Tablets, Touch Screen Technology Making Inroads in Health IT by Intel June 14, 2012 - (Free Research) This 2-minute video highlights some of the more significant trends in health IT today. Within, learn how touch-screen technology and tablet devices are changing the face of health care, allowing caregivers and patients to encounter a much richer, more interactive – and, ultimately, better overall – experience.  (VIDEO) READ ABSTRACT |

April Business Information E-Zine - Cutting-edge App That In-Memory Technology Makes Possible by SearchBusinessAnalytics April 23, 2013 - (Free Research) Consult this resource to find out more about how recent advances have opened in-memory technology to more businesses. It outlines how the excess of business information creates obstacles for many enterprises. Uncover how your business can take control of your data instead of vice versa by reading this resource now.  (EZINE) READ ABSTRACT |

Channel strategies e-zine: Actionable information on technologies and sales tactics by IBM September 22, 2011 - (Free Research) This expert e-zine from SearchITChannel.com follows the evolution of virtualization and explains how it gave way to virtual appliances. Get advice to help you determine whether this technology makes sense for your business. Plus, discover new revenue opportunities surrounding Open Source deployment.  (EZINE)

IBM benchmarks against today’s latest and greatest. Oracle benchmarks too – against yesterday’s best by IBM May 03, 2011 - (Free Research) This blog post analyzes Oracle's claims about its latest data warehouse technology. Discover the key steps required to implement this appliance and find out how this platform compares to other market offerings.  (INFORMATION CENTER) READ ABSTRACT |

Meeting the Demands of the Smarter Consumer by IBM August 25, 2010 - (Free Research) IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want.  (WHITE PAPER) READ ABSTRACT |

SharePoint E-Zine - Volume 16: Adding Virtualization to SharePoint Governance by SearchWinIT November 18, 2009 - (Free Research) In this issue, we'll discuss how virtualization sprawl has quickly become a major issue in virtualized SharePoint deployments since today's technology makes it so easy to create virtual machines. We'll also talk about taking advantage of SharePoint's underutilized business intelligence tool, and using jQuery to enhance your user interface.  (EZINE)

Server, Network and Telecom Power Solutions by APC by Schneider Electric January 01, 2004 - (Free Research) Symmetra Power Array was designed to fit all these customer expectations. It the world's first redundant, scalable, user-serviceable, and manageable power protection solution.  (BROCHURE) READ ABSTRACT |

The Tangled Web: Silent Threats & Invisible Enemies by Symantec Hosted Services March 03, 2010 - (Free Research) Cyber-criminals can stage attacks on businesses with covert malware, spam, and scams that drain employee productivity. Rich media, open-source platforms and social-networking sites are vulnerable to these threats. Learn how a hosted web security and content filtering service intercepts all types of these web-borne attacks.       (WHITE PAPER) READ ABSTRACT |

Increase Application Performance with Solid State Disks by Texas Memory Systems, Inc. March 16, 2010 - (Free Research) Application performance can be dramatically increased using a solid state disk. This Texas Memory Systems’ paper introduces solid state disks and includes a comparison of methods for increased application performance.  (WHITE PAPER) READ ABSTRACT |

Increase Application Performance with Solid State Disks by Texas Memory Systems, Inc. March 16, 2010 - (Free Research) Application performance can be dramatically increased using a solid state disk. This Texas Memory Systems’ paper introduces solid state disks and includes a comparison of methods for increased application performance.  (WHITE PAPER) READ ABSTRACT |

Linktropy WAN Emulators by Apposite Technologies September 09, 2010 - (Free Research) Apposite's Linktropy WAN emulators simulate bandwidth, latency, jitter, loss, congestion, and other important link impairments to test applications in the lab and under a spectrum of real-world conditions. Through an intuitive, browser-based graphical interface, you can still install the Linktropy WAN emulator and begin testing within minutes.  (WHITE PAPER) READ ABSTRACT |

True Profiles: A Contemporary Method for Managing Customer Data by Unica Corporation - An IBM Company May 04, 2011 - (Free Research) As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included.  (WHITE PAPER) READ ABSTRACT |

ROI Calculator by Sage Software April 20, 2012 - (Free Research) Many companies are realizing that fixed asset management can be time-consuming and complex, causing them to look for alternative strategies for tracking and reporting. Luckily, new management solutions can help simplify the process, improve efficiency, and cut costs. Check out what these platforms can offer by utilizing this ROI calculator.  (ASSESSMENT TOOL) READ ABSTRACT |

Data Profiling: Underpinning Data Quality Management by Pitney Bowes Group 1 Software May 2008 - (Free Research) Data Profiling delivers a deeper and broader insight in a fraction of the time required by traditional approaches to data analysis.  (WHITE PAPER) READ ABSTRACT |

Data Insight QAS Data Sets Guide by QAS (E-mail this company) July 2012 - (Free Research) Quality customer data is essential to the future success of your organization. Do you current customer data management practices help or hinder your business? Read on to learn about an innovative customer data quality management tool that supports a variety of customer data sets, including address data, international data, and many more.  (WHITE PAPER) READ ABSTRACT |

Marketing in the 4th Dimension: 4 Keys to Personalizing the Web Experience by Unica Corporation - An IBM Company May 2011 - (Free Research) In this brief paper you’ll discover the 4 key dimensions to personalized Web marketing and learn real-life successes of enterprises that have made the personalized Web a core part of their growth strategies. Deliver greater value for your customers and your company through a centralized interactive marketing platform.  (WHITE PAPER) READ ABSTRACT |

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them.  (WHITE PAPER) READ ABSTRACT |

Faster SQL Profiling for Better Database Performance by Embarcadero Technologies, Inc. April 2009 - (Free Research) Find out how Embarcadero's DB Optimizer™ can help you to quickly discover and fix problematic SQL statements that can cause performance bottlenecks in your database. DB Optimizer™ gives you the flexibility of using a single easy-to-use IDE to test, profile and tune SQL.  (WHITE PAPER) READ ABSTRACT |

User Profile Manager Best Practices Guide by Citrix February 2009 - (Free Research) This document provides the best practices for addressing the "last write wins" issue and key profile use case scenarios that can dramatically benefit with a User Profile Manager solution.  (WHITE PAPER) READ ABSTRACT |

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft August 2009 - (Free Research) To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.  (WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics GP & CRM CASE STUDY: King Plastic: Plastics Manufacturer Protects IT Investments, Boosts Efficiency with E-Learning by Microsoft Dynamics January 2009 - (Free Research) King Plastic uses Microsoft Dynamics CRM alongside Microsoft Dynamics GP to track sales leads and manage profiles for its growing list of customers.  (CASE STUDY)

Oracle Customer Experience: The Financial Services Experience by Oracle Corporation UK Ltd December 2012 - (Free Research) A great customer experience can make all the difference for businesses looking to stay competitive and draw and retain consumers. Watch this webcast for a customer case about choosing a credit card with the Ashcroft Financial Group.  (WEBCAST)

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