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Riding the Growth Wave: Leveraging Economies of Scale by SAP AG
April 01, 2008 - (Free Research)
This paper examines how an integrated information technology solution can help
you take advantage of economies of scale to boost manufacturing utilization,
enhance service levels, and improve the efficiency of your sales and administrative activities.
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
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Career Builder Puts the Network Into Networking by CDW Corporation
September 2009 - (Free Research)
Read this case study and see how CareerBuilder turned to CDW to redefine a technology solution that could sustain the company's growth, and give them a competitive advantage to propel their fast-growing job network and keep their clients happy.
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ESG: Building a Comprehensive Information Retention Strategy by Hewlett-Packard Company
October 2008 - (Free Research)
This paper examines the risks and costs organizations face if they do not make the appropriate investments in hardware and software technologies to support their information retention strategies. The second part of the paper discusses how HP is fully capable of supporting customers' information retention strategies.
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ESG report, Iron Mountain Simplifies the New E-mail Archive Decision by Iron Mountain Digital
July 2009 - (Free Research)
Organizations that have yet to implement an e-mail archiving solution have a new decision: use an on-premises or cloud-based (sometimes referred to as Software as a Service or SaaS) solution? The latter is more viable when the archive service is delivered by a reputable, well-established provider such as Iron Mountain.
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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Best Practices for Wireless Technology for Fixed Video Surveillance by Motorola, Inc.
August 2009 - (Free Research)
As organizations address the implementation of fixed video surveillance solutions, they must carefully consider the most important factors, in particular the Big Three issues concerning the infrastructure required to support cameras at selected locations: cost, deployment time and performance. Read this white paper to learn more.
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VUE Software: Insurance Commission & Incentive Compensation Management by CSSI
VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.
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Connecting Through Content: Issue One by KnowledgeStorm, Inc
(E-mail this company)
March 2007 - (Free Research)
This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives.
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Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc
(E-mail this company)
April 2006 - (Free Research)
KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.
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Podcast - What Technology Buyers Want You To Know About Online Content by KnowledgeStorm, Inc
(E-mail this company)
February 2006 - (Free Research)
This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content.
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What Technology Buyers Want You to Know About Online Content by KnowledgeStorm, Inc
(E-mail this company)
December 2005 - (Free Research)
A new study, Define What's Valued Online, confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Learn about basic changes you can make to improve your online content.
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Connecting Through Content, Issue Two by KnowledgeStorm, Inc
(E-mail this company)
May 2007 - (Free Research)
Connecting Through Content, Issue Two examines how technology buyers search for content and how marketers deliver content to them. Content distribution channels, user search techniques, content registration behavior and other aspects of content distribution and syndication are evaluated.
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Why CIOs Should Look To Data Deduplication by Data Domain
May 2009 - (Free Research)
An investment in data deduplication products is easy to rationalize. These products cut data protection capital and operating expenses, facilitate consolidation of distributed backup operations, and slash server virtualization-related storage costs. Data deduplication offerings should be on every CIO‟s project short list in 2009.
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