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Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need? by Alcatel-Lucent

December 2008 - (Free Research)
This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Selling the CIO on Business Services by Alcatel-Lucent

October 2008 - (Free Research)
This transcript is a printable version of the video presented by enterprise expert Gary Audin which is designed to help service providers sell beyond connectivity. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
(ASP)

Presentation Transcript: Service Delivery Best Practices: Translating Customer Needs into Network Services by Alcatel-Lucent

November 2008 - (Free Research)
This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

CMO Guide: How to Evaluate Marketing Technology by IBM

April 2014 - (Free Research)
The right people, strategy, and processes are critical for a top-notch customer-driven marketing strategy -- but so is the right technology. If you're considering new tools to increase your marketing prowess, turn to this guide to implementing technology that will help improve your marketing outcomes. 
(WHITE PAPER) READ ABSTRACT |

Orange Business Services by IBM

December 2012 - (Free Research)
This informative guide explores Orange Business Services, a leader in communications technology, and outlines how their Secure My Device solution can help manage and secure mobile endpoints. 
(CASE STUDY) READ ABSTRACT |

2013 Trends to Watch: Customer Experience and Interaction by Oracle Corporation

October 2012 - (Free Research)
This report looks at some of the important changes in the customer experience and interaction market, detailing how technologies are evolving to meet new consumer demands, and provides recommendations for both enterprises and vendors. 
(WHITE PAPER) READ ABSTRACT |

Top Five Considerations for Self-Service BI Dashboards by IBM

August 2013 - (Free Research)
This resource introduces a self-service BI technology that allows users to manage their own analytics needs. View now to discover how self-service BI can help your organization, and learn the top 5 things to consider before implementing such a technology. 
(WHITE PAPER) READ ABSTRACT |

How Technology Is Transforming Finance by Oracle Corporation UK Ltd

April 2014 - (Free Research)
This resource collects articles from CIO and The Economist Intelligence Unit regarding how technology is transforming finance and the growing partnership between finance and IT. 
(WHITE PAPER) READ ABSTRACT |

IT Transformation Consulting Services: Align Your Technology Direction by Hewlett-Packard Company

December 2012 - (Free Research)
This brief white paper demonstrates how your organization can make the right choices to transform your IT so that it's fully aligned with business goals by employing consulting services that create an integrated, strategic IT roadmap. 
(WHITE PAPER) READ ABSTRACT |

The Time Is Now: Workforce Optimization Becomes Reality for the Small-to-Medium Sized Contact Center by Calabrio, Inc.

July 2013 - (Free Research)
This resource describes how workforce optimization (WFO) technologies are transforming contact centers in small to midsize businesses (SMBs). 
(WHITE PAPER) READ ABSTRACT |

How to Consolidate, Optimize, and Deploy Oracle Database Environments Including Multitenant Databases by Oracle Corporation

December 2013 - (Free Research)
In this comprehensive white paper, get an overview of Oracle Optimized Solution for Oracle Database, which creates an ideal infrastructure for consolidating database services. Learn how it defines a flexible architecture for delivering fast, scalable, and continuous service for mission-critical database applications. 
(WHITE PAPER) READ ABSTRACT |

Cisco Catalyst 2960-S, 2960-X, and 2960-XR Stacking with FlexStack and FlexStack-Plus Technology: Description, Usage, and Best Practices by Cisco (E-mail this company)

December 2013 - (Free Research)
This guide takes a look at top network switching technologies and how they can help revolutionize your existing networks. 
(WHITE PAPER) READ ABSTRACT |

How Human Capital and Talent Technology are Influencing Global Business by Oracle Corporation

March 2012 - (Free Research)
During the spring of 2011, Deloitte joined forces with Oracle to survey 126 corporate and HR leaders, representing a broad range of industries around the world. In this report, they take a closer look at how businesses are using human capital management (HCM) technology to meet their growth goals. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Imagine a Data Center without SANs: Optimize Cost and Performance for your Data Center with Solid-State Storage by Symantec Corporation

April 2014 - (Free Research)
This presentation transcript explores how you can take advantage of new business value as data centers evolve and modernize with revolutionary solid-state storage technologies. Find out what solid state means for long term storage strategies and how to avoid quick fixes that become major pain points in the future. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Podcast: Imagine a Data Center without SANs: Optimize Cost and Performance for your Data Center with Solid-State Storage by Symantec Corporation

March 2014 - (Free Research)
This podcast explores how you can take advantage of new business value as data centers evolve and modernize with revolutionary solid-state storage technologies. 
(PODCAST) READ ABSTRACT |

Socially Driven Collaborations by Oracle Corporation UK Ltd

April 2014 - (Free Research)
Access the following white paper to explore the changing relationship in IT and marketing through the adoption of social technologies. Uncover the various challenges when stating up with this collaboration technology, how to avoid them, and more. 
(WHITE PAPER) READ ABSTRACT |

Forrester - A Custom Technology Profile: Leverage Cloud-Based Contact Center Technologies to Deliver Great Customer Experiences by Genesys

March 2013 - (Free Research)
In this white paper, explore the results of a survey from Forrester Research, Inc. to see how companies are dealing with contact center challenges and new technologies. 
(WHITE PAPER) READ ABSTRACT |

Presentation: City & Guilds unified communication stragey by ComputerWeekly.com

March 2014 - (Free Research)
Ian Turfrey, IT director at City & Guilds, explains how unified communications technology has transformed the qualifications awarding body in this presentation . 
(PRESENTATION) READ ABSTRACT |

Presentation: The BBC’s Unified Communications Strategy by ComputerWeekly.com

March 2014 - (Free Research)
Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC. 
(PRESENTATION) READ ABSTRACT |

Empowering Modern Finance by Oracle Corporation

April 2014 - (Free Research)
Modern financial organizations are no longer satisfied with simply containing costs -- they are committed to improving operations, leveraging analytics, and producing data-driven insight. In this report, discover what C-suite and line-of-business execs had to say about the goals of modern finance organizations and the role of technology. 
(WHITE PAPER) READ ABSTRACT |

Social Media Analytics - Making Customer Insights Actionable by IBM

May 2011 - (Free Research)
This white paper will examine the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels. 
(WHITE PAPER) READ ABSTRACT |

TDWI Best Practices Report - Customer Analytics in the Age of Social Media by IBM

December 2012 - (Free Research)
This TDWI Best Practices Report examines organizations' current practices and future plans for customer analytics technology strategies, with a special focus on how organizations are adapting to challenges- and potential- of social media. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 1 April 2014: Where next for the NHS Care.data programme? by ComputerWeekly.com

April 2014 - (Free Research)
In this week's Computer Weekly, healthcare IT experts talk about the next steps for the controversial NHS Care.data plan to create a database of medical records. Is Moore's Law running out? We hear about the future of processor technology. And our latest buyer's guide looks at how data analytics can improve IT security. Read the issue now. 
(EZINE) READ ABSTRACT |

Advanced Technologies Key to Next-Gen Contact Centers by LogMeIn, Inc.

March 2014 - (Free Research)
Access this helpful e-guide to learn how to improve customer experience by equipping contact center agents with the right tools and technologies. Discover why Forrester Research analyst Art Schoeller recommends an "outside-in approach" to acquiring new contact center technologies, and explore his key considerations for adopting new tools 
(EGUIDE) READ ABSTRACT |

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