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World Class Customer Service in the Cloud by Oracle Corporation

August 02, 2013 - (Free Research)
In today's hyper-competitive market, the key differentiator is the ability to deliver multichannel customer service consistently. And due to tight budgets, many of the world's most successful organizations choose to deliver customer service in the cloud. Read on to discover the benefits of this approach. 
(WHITE PAPER) READ ABSTRACT |

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves

July 2008 - (Free Research)
Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards. 
(WHITE PAPER) READ ABSTRACT |

Agile, Secure, Reliable: World Class Customer Service in the Cloud by Oracle Corporation UK Ltd

April 2013 - (Free Research)
Delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations, so many companies are moving to the cloud for CRM initiatives. Check out this informative e-book from Oracle to discover the business benefits and IT advantages of CRM in the cloud, a platform for implementation, and more. 
(EBOOK) READ ABSTRACT |

Achieve process innovation through business process management by IBM

November 2013 - (Free Research)
The reality of today's empowered consumer has made it imperative for you to provide superior customer interactions at every opportunity. What is needed is a holistic approach to business process to serve the goal of delivering a world class customer experience. 
(WHITE PAPER) READ ABSTRACT |

Stopping Inbound and Outbound Threats: Juniper Networks Firewall/IPSec VPN with Unified Threat Management (UTM) by Juniper Networks, Inc.

September 2008 - (Free Research)
Juniper Networks firewall/VPN appliances include UTM features that are backed by world class technology partnerships. 
(WHITE PAPER) READ ABSTRACT |

What Distinguishes World Class Manufacturing Companies by NetSuite

December 2011 - (Free Research)
This webcast discusses the challenges faced by manufacturers and the characteristics that make top enterprises stand out from the pack. 
(WEBCAST) READ ABSTRACT |

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM

December 2010 - (Free Research)
Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi. 
(CASE STUDY) READ ABSTRACT |

Gartner Middle East CIO Leadership Forum by Gartner

January 2011 - (Free Research)
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. 
(WHITE PAPER) READ ABSTRACT |

World-Class EA: The Agile Enterprise by ComputerWeekly.com

February 2013 - (Free Research)
Agile is about more than software development, it's a mindset. This report from the Open Group explains how to apply agile techniques and best practices to the enterprise. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Driving Down the Total Cost of Protection by Kaspersky Lab

November 2010 - (Free Research)
In recent years there has been an exponential growth in malware proliferation around the world. Over 30,000 new threats hit the wire each day, requiring more than 3,500 new malware signatures being released daily by anti-malware companies. Read this white paper to learn about Kaspersky's world class, yet affordable anti-malware protection systems. 
(WHITE PAPER) READ ABSTRACT |

Honeywell Schedules Big Profits for its Clients with FICO Xpress Optimization Suite by FICO

March 2011 - (Free Research)
In this case study learn how Honeywell used FICO Xpress Optimization Suite solution – a world class optimization software that’s transparent to the end user – to improve scheduling decisions. 
(CASE STUDY) READ ABSTRACT |

Essential Data Protection and Disaster Recovery for Your Infrastructure by Iron Mountain

December 2011 - (Free Research)
Take a look at this exclusive resource to find out the key features of this vendor's backup solution, and calm your worries about implementing a successful disaster recovery solution. 
(DATA SHEET) READ ABSTRACT |

Modern Developer Tools for IBM i and Power Systems by IBM

May 2010 - (Free Research)
Join us for a demonstration of the Tools and ALM Solutions for the IBM I and Power Systems. Learn how these tools apply to your IT environment and how to identify and use the right tools and modernization strategy. 
(WEBCAST)

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

SOA Reference Architecture by ComputerWeekly.com

January 2012 - (Free Research)
Download the Open Group Service-Oriented Architecture reference architecture. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Collaborative and Comprehensive: A Bold New Look for Global Sourcing by Accenture

June 2008 - (Free Research)
This paper explores challenges and opportunities inherent in the global sourcing movement and provides at least five capabilities to be mastered if an organization is to achieve world-class status in the sourcing approaches and management techniques. 
(WHITE PAPER) READ ABSTRACT |

Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 2012 - (Free Research)
The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it. 
(IT BRIEFING) READ ABSTRACT |

Counterparty Risk: Are We Leveraging Our Tools? by Sybase, an SAP company

February 2012 - (Free Research)
While current technologies and techniques allow for more sophisticated and effective approaches to counterparty risk management than those that fell short in 2008, there are still barriers to successful adoption that will require organizational changes. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Gartner: The role of the IT department in mergers and acquisitions by ComputerWeekly.com

July 2010 - (Free Research)
Mergers and acquisitions (M&As) are among the biggest challenges for enterprises and their IT organisations to navigate. Conventional leadership and management techniques often are not enough. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft

August 2010 - (Free Research)
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear. 
(CASE STUDY) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

iOS 6 Foundations by ComputerWeekly.com

July 2013 - (Free Research)
Jesse Feiler, author of iOS 6 Foundations, introduces basic programming techniques for Apple's iPhone and iPad operating system. 
(BOOK) READ ABSTRACT |

Learning Computing: Why object orientated programming works. by ComputerWeekly.com

January 2012 - (Free Research)
Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey. 
(JOURNAL ARTICLE) READ ABSTRACT |

Trends in Enterprise Mobility by ComputerWeekly.com

April 2013 - (Free Research)
This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working. 
(WHITE PAPER) READ ABSTRACT |

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